Unfortunately I can no longer recommend this gym to anyone in the Havertown/Broomall area. Seems…read moreto have gone down hill over the past year. The Haverford YMCA is the better option nowadays in this area.

If you're like Steve L in his review below, please do not come to this gym. He complained behind…read moresomeone's back, about complaining behind someone's back. Then he wrote a crap review regarding a business that really doesn't have control over your complaint. Come on. This a small, tight knit, awesome little gym. There are a lot of personal trainers there, typically two or three at any time. The only difference between members and trainers at HHF is that the trainers there pay a heck of a lot more than members like me to go there. So if you're respectful, communicative and nice, you'll learn that the people whom go there are irreplaceable. The equipment is ample, and while not the newest, is typically always working and cleaned really well but a friendly little staff. So if you'd like to be part of a really nice community, join. I attribute a good bit of the 35 lbs I've lost since belonging here to simply the kind motivation of others that show up here (I never used any of the trainers). If you'd like something more run-of-the-mill, the YMCA is right down the street.

Went here last weekend on 9/24/17 on a date, used a Groupon, which was no problem. Would not even…read morebe leaving a review except for Tony, a young man who works there. We got lost trying to find the gym (the driveway/entrance to the gym is not very conspicuous) and called several times for directions. Each time, Tony answered and just had the best attitude. He projected happiness and hospitality and was very easygoing. When we finally got there, his attitude in person was no different than on the phone. He was extremely helpful and genuinely engaged in every step from getting us our harnesses to explaining the auto belay process to our group, and checking in with us a little while later, that we were having fun and doing ok. All I can say is that he is a ray of sunshine and made our first experience there excellent instead of just good. As for the gym itself, it is decent and worth going. There was a big party there when we went, I think of 30 people. But Tony said it wasn't usually that crowded. If there were slightly less people, it would have been perfect. My date and I, though both athletic, were first-time climbers, and there were a lot of opportunities/walls that challenged us and we both agreed afterwards that it was really fun.

This is the nicest and cleanest rock climbing place with plenty of parking. It's a shame the…read moretownship won't let them put a sign on the road. The staff were very helpful and accommodating!

A nice place overall, However after management taken over by ACAC: I now pay $20 more (than the…read moreprevious monthly rate), internet connection so poor I cannot even stream music without constant disruptions (forget about watching videos), & the benefit$ of referring members stripped. Moving in a bad direction.

Club is clean. Lots of equipment. In nearly two years there have only been two occasions where I…read morehad to wait a few minutes for a piece of equipment. HOWEVER WITH THAT BEING SAID.....ACAC has raised the price for a basic membership by 33%. When my membership expires I will be joining a different club.

I absolutely love this gym! I primarily take the HIIT Zone classes, but the entire facility is…read moreimpressive. The equipment is excellent, there are plenty of squat racks, and the gym offers an incredible value. I moved here from the Seattle area, where I worked out at 24 Hour Fitness, and Crunch is so much better. I honestly cannot believe how affordable the HIIT Zone classes are for the quality of training you receive. For context, I'm a former Division I athlete and WNBA player, and I previously owned a CrossFit gym. I know what knowledgeable coaching and effective training look like, and these classes deliver. All the trainers are great but a special shoutout to Mard and Matt. They are excellent trainers who are knowledgeable, encouraging, and genuinely motivating. They challenge you while creating an environment that makes you want to keep coming back. I highly recommend Crunch, especially the HIIT Zone classes. The quality you receive for the price is hard to beat! Update: one thing I want to add is that I wish the Zumba classes were better. Where I moved from the classes stuck to the Zumba format and had high energy Latin music. My heart rate was always elevated. The classes here are blah. Doing the cha cha slide in Zumba is diabolical. That's the only disappointing thing about this gym.

I love the gym and I'm getting disappointed the more I go. The dirt everywhere keeps accumulating,…read morethe machines are not cleaned at all. I was told there will be a cleaning crew coming three times a day, no way that is happening. The bathrooms are def not cleaned everyday. I really wish the Cleanning begins happening soon as promise, or have a real contract with a good cleaning company if it is true you are paying someone, I don't know if I can't keep seeing the dirt everywhere. Maybe some people don't care but I def do

Dan has the knowledge and experience and amazing boot camps just 10$ Saturday mornings so anyone…read morecan attend! Check him out! He is in tremendous shape works out daily! So if you need a personal trainer or just want to check out his business stop by they are open Daily and evenings!

This is the place you want to be if you want to train with the best. I've worked with many trainers…read morein the past, but Dan is by far, the best trainer I've met. He meets your needs and he is very professional. He listens to your concerns and gives a work out that your body will thank you for. I love going there to workout,even if I feel lazy. He pushes you. He actually cares. He is not money hungry! Go and train with Dan and I promise you, you will not regret it! Call your friends and head over there now! You will thank me later.

I have been at hotworx for 9 mos now and absolutely love it!…read morethe staff is so friendly and I have met a few new friends along the way! I love the sweat of the infrared sauna! the hitt exercises fly by! the app is so easy to use for booking sessions. love love love it!!!!!! Linda J.

I was a member at HOTWORX for about a year and a half, but my final interaction with this studio's…read morefront desk led me to cancel my membership. I called the studio to cancel and the front desk answered with "hello," then hung up while I was in the middle of speaking. When I called back and explained that I had just been on the line, I was told there was "no reason to be unkind," even though I was simply explaining what had happened and repeating my request. When I asked how to cancel my HOTWORX membership, I was told it had to be done online or in person, but no instructions or link were provided when I asked where to go online. Questions about when management would be available also weren't clearly answered. After being a paying member for over a year and a half, the front desk interaction felt cold, rude, and dismissive. Because of the customer service alone, I cancelled my membership and will not reconsider returning. I have also reached out to management directly regarding this experience. Unfortunately, based on how this situation was handled, I would not recommend this HOTWORX location.

Super Clean super nice staff…read moreThe Floors are wet alot from the pools. need more attention from janitors. who are excellent & kind.

I don't understand all the negative reviews about this place lol The staff is super friendly and…read moreattentive, they have a great sense of humor, the facility is very clean, it's not overcrowded, the gym has everything you need, there are two pools, one is used by swim teams often...and the other one is usually vacant, there is a sauna, the bathrooms are pretty clean compared to other gyms I've seen, you can run laps upstairs which I'm sure looks beautiful in the winter time looking at the snow pile on the trees as you run laps. Several basketball courts. Yoga classes. Easy checkin with the PHILAYMCA app. I always have a pleasant experience here. I think people just find things to complain about honestly. This place is great. Well worth the membership.

One year ago, I was unsatisfied by how I was neglecting my fitness and how I looked. I took the…read moregood advice of one of my friends and decided to checkout CrossFit. I landed at Thermal and spoke to Vinny. The highlights were: 1. You gotta stick with it, you will not see instant results. 2. Real food is made of one ingredient only." 3. A meal should consist of a fist sized protein, veggies, health fat and carb. I started but results seemed to take a long time to appear. My movements clumsy, they were brand new to me and my joints were extremely immobile, I felt like a rusty tin man. I was getting discouraged and thought maybe this is just not for me. The coaches were awesome, they kept observing and listening to give appropriate instructions on how to improve. Other Crossfitters were supportive and helped with movement tips that worked for them. I said to myself I will just keep showing up and let the coaches take care of the rest. Even when I didn't like the WOD on that day, I remember what Vinny says "you chose to come and workout, that is definitely better than a person who is laying on a couch watching Netflix!" As time went by my movements looked less ridiculous and my body started to look different. I was beginning to hit new milestones! At 3 months I cleaned and jerked my first set of wheels. At 6 months I lost 30 Lbs! I alao did my first rope climb! A week later, first toes to bar! I was terrified of climbing that rope and never thought I will be able to climb it, I never thought I would have the strength nor the guts to hang up there! I was literally feeling "who am I!" I continued to show up and every day I am getting better. I still yet have a lot of movements to master but I'm exponentially better than the person I used to be one year ago. I'm extremely grateful to all the coaches at Thermal for the amazing transformation I'm seeing in my body and for the other athletes at the box for creating a friendly and challenging environment for me to grow in. Because of you, CrossFit is one of the best things that happened to me in my life.

Crossfit Thermal is an amazing gym to be a member of, both physically and mentally. Everyone is…read moreextremely friendly and will make it a point to introduce themselves if they don't know you. I don't normally write reviews, but this place deserves a great one. I was at a different box for three years and about three months ago I joined thermal and I've never felt better. The coaches are super friendly, motivating, hands on when you want them to be, and everyone is completely non-judgmental! It's all about your level of skill, your workout, and helping you get to the next level. I like instruction so I love that the coaches give me tips and instructions on proper technique to help me get better. They are really great at showing me how to modify the workouts to my ability and then encourage me to get to the next level. On my worst day I walk out with a huge smile on my face. It's the first exercise program I have found that I have stuck with. Definitely recommend checking it out, you won't be sorry. Not to mention it's the best workout I've ever had in my life, and I love it. I thank all the coaches that put up with me. :)