Due to my health issues I have a lot of labs done frequently. No matter which location I stop in…read moreto get my labs done the personnel are always friendly and great at what they do.

I've had nothing but great experiences with Quest regarding blood draw. As a burn survivor, I have…read moreskin grafts and keloids covering most of my body so the usual areas one would draw blood from are limited, plus my veins are shy. Not a problem for the Quest lab techs, though! These ladies find veins even through my scars and the process is always quick and painless. I am truly grateful for their services.

We have been using Quest for a number of years now, mainly for my husband's work's biometric…read morescreening each year. Recently, we have also been having our lab work from the Dr's office sent here as well. Love having it inside Randall's. Allows me to grab any needed groceries after my appointment. Waiting room is small and typically crowded. Setting appointments up online have been super easy. Oftentimes, appointments within the next day or two won't be available but since we're pretty flexible, time slots are available within 3-5 days. The staff here are amazing. I feel like they are always patient and friendly. I honestly don't know HOW the remain so patient and friendly because every time I'm here I witness patients being either rude or just plain incompetent. The phlebotomists are typically gentle. Sometimes you'll get one that hurts and leaves bruises but overall, pretty good. As for price, this place is awesome. So the main reason we have our labs sent here from Kelsey is that Kelsey's in-house lab charges about 3x as much as Quest. Last year at my physical I requested 2 additional tests. I paid around $250 extra out of pocket for my bloodwork done at Kelsey. (Yikes!) This is BECAUSE insurance only covers say, $40 towards a test. So if Kelsey charges $90 for the test, we pay the $50 difference. Same test at Quest, insurance covers the same $40 but Quest only charges say $50, so my out of pocket cost is only $10. So with the extra tests, I only paid $60 at Quest this year compared to $250 at Kelsey! Sooo, yeah. Kelsey sucks and Quest is awesome. Lastly, any issues we have had as of late have nothing to do with Quest... it's our stupid Dr.'s office (Kelsey Seybold) who repeatedly hasn't faxed our lab scripts over or left off tests, which result in hour-long wait times. Usually, if you make an appointment, it's pretty close to that time when you get in. Luckily, despite all the screw-ups from Kelsey, Quest honors our appointments and will get us in as soon as the info is faxed here. The one "observation" I have had here, since I've been here multiple times now, is that I feel like their time isn't efficiently utilized. I often see a lot of chatting and standing around. I don't know if they only have to see a certain number of patients per day and thus, don't feel the need to "churn and burn" to get more patients seen??? Just my 2-cents. All in all, super happy with Quest and will return for all our lab-work needs.

Not a very welcoming office staff, the tech was cordial but not overly friendly. Will not be…read morereturning to this location. Left with a piece of gauze and tape on my arm after drawing my blood, the needle was pulled out slower than I have ever had before and now I have a welped up blood blister on my arm.

Triiiiiiiiish, you are AMAZING! Thank you for ALWAYS showing such poise, professionalism, kindness,…read moreand respect. Whether we've been your first patient of the day or your last, you consistently treat my elderly parent with genuine compassion and dignity. The way you treat patients truly reflects the pride and heart you have for your job. On our last visit, it was early, dreary, and rainy--but you were the SUNSHINE! Your bright smile and heartfelt "Hello" seemed to lift everyone's spirit. Thank you, Trish, for being such a bright light. Your kindness does not go unnoticed!

I had an amazing experience. I walked in, checked in at the kiosk and was called back within about…read more5 minutes. Debbie, the phlebotomist, was amazing and very gentle. She was kind, funny and made me feel comfortable. I'm very happy with my experience.

Everyone very friendly and professional highly recommend Dr Nathan, I send all my friends and…read moreclients to this location. In & out fast service I never have to wait. 5 stars.

I have been going here for 2 years and feeling so much better. I have lost 53 lbs so far.Nathan is…read moresuperb and truly cares about me and his other patients. Tory, Marisela and the other staff are great and friendl. Thanks for all that you have done for me ! Thanks! Bobby W.

I went to this facility today for an ultrasound, a procedure. I've had many occasions in my life…read more The ultrasonographer, Morgan, met me in the lobby with standoffish negative energy. She made me nervous because she acted so strange! After she finished with her procedure she did not wipe off the gel she used for the procedure. This is the 1st time in 10 or more ultrasounds that have had that the tech didn't do this which further added it to my concerns! This is the first negative experienceI have had at Herman Memorial imaging center, and truly, I could've done without it! If it were possible, this experience would rate zero stars! This woman, Morgan, was unprofessional and left a bitter taste in my mouth! I do not recommend this business ! GN3

Great facility...but most importantly, it is close to our home!!! The facility is much smaller and…read moremuch less intimidating than anything in the Medical Center. There is hardly ever a crowd so you always get the appointment times you want and the doctors are usually on time!!! The facility is brand new, which makes it ultra clean!!! Honestly, I cannot stand a dingy doctor's office. Our pediatrician is located here...and I would highly recommend them (Kagan Pediatrics).