We have been using Quest for a number of years now, mainly for my husband's work's biometric…read morescreening each year. Recently, we have also been having our lab work from the Dr's office sent here as well. Love having it inside Randall's. Allows me to grab any needed groceries after my appointment. Waiting room is small and typically crowded. Setting appointments up online have been super easy. Oftentimes, appointments within the next day or two won't be available but since we're pretty flexible, time slots are available within 3-5 days. The staff here are amazing. I feel like they are always patient and friendly. I honestly don't know HOW the remain so patient and friendly because every time I'm here I witness patients being either rude or just plain incompetent. The phlebotomists are typically gentle. Sometimes you'll get one that hurts and leaves bruises but overall, pretty good. As for price, this place is awesome. So the main reason we have our labs sent here from Kelsey is that Kelsey's in-house lab charges about 3x as much as Quest. Last year at my physical I requested 2 additional tests. I paid around $250 extra out of pocket for my bloodwork done at Kelsey. (Yikes!) This is BECAUSE insurance only covers say, $40 towards a test. So if Kelsey charges $90 for the test, we pay the $50 difference. Same test at Quest, insurance covers the same $40 but Quest only charges say $50, so my out of pocket cost is only $10. So with the extra tests, I only paid $60 at Quest this year compared to $250 at Kelsey! Sooo, yeah. Kelsey sucks and Quest is awesome. Lastly, any issues we have had as of late have nothing to do with Quest... it's our stupid Dr.'s office (Kelsey Seybold) who repeatedly hasn't faxed our lab scripts over or left off tests, which result in hour-long wait times. Usually, if you make an appointment, it's pretty close to that time when you get in. Luckily, despite all the screw-ups from Kelsey, Quest honors our appointments and will get us in as soon as the info is faxed here. The one "observation" I have had here, since I've been here multiple times now, is that I feel like their time isn't efficiently utilized. I often see a lot of chatting and standing around. I don't know if they only have to see a certain number of patients per day and thus, don't feel the need to "churn and burn" to get more patients seen??? Just my 2-cents. All in all, super happy with Quest and will return for all our lab-work needs.

I have cancer and my doctor sent me for lab work but quest wanted to charge me $1000. I have great…read moreinsurance but haven't met my deductible yet. Shame on them for turning me away because I didn't have $1000. This is serious not a check for something like cholesterol.

Due to my health issues I have a lot of labs done frequently. No matter which location I stop in…read moreto get my labs done the personnel are always friendly and great at what they do.

I've had nothing but great experiences with Quest regarding blood draw. As a burn survivor, I have…read moreskin grafts and keloids covering most of my body so the usual areas one would draw blood from are limited, plus my veins are shy. Not a problem for the Quest lab techs, though! These ladies find veins even through my scars and the process is always quick and painless. I am truly grateful for their services.

I have gestational diabetes and need an A1 blood draw done several times over several months. My…read moreOBGYN sent me to this lab and it was so much more pleasant than the LabCorp I had been going to. The atmosphere is very open though, there's no division between the waiting room beyond a low cubicle wall where your blood is drawn. If you want privacy, are nervous or if there are noisy kids a few feet away in the waiting area, I can see how this arrangement might be upsetting. Luckily for me, I was the only patient. I was quickly called, the lady was friendly and drew my sample quickly and painlessly. The lab was clean, which seems like a given but the LabCorp I was going to prior had blood splatter on the cabinet. Ick. They advertised a wide range of diagnostic tests, including a full panel for women that looked like a good deal.

It's like Walmart. You see the employees but you best believe its a one man show. I can't stand…read morewhen people are standing around talking while only one person is working. Just irritating‼

I love this place! Dr. Daniel takes great care of his patients. He is a very good listener and…read moretruly cares about how you are feeling and what you have to say. I have been going there since 2012 and have been very pleased with the service. Dr. Daniel has even taken the time to call me as late as 6:30 pm on a Friday night to discuss an issue. I am also very happy with Cindy the nutrionist. She is great as well! The only downside is they are continually booked so if you are looking for an appointment on short notice you will have a hard time getting one.

Dr.Daniel is a great listener and works well with my diabetes. He is understanding and sincere.read more

I would give this place 0 star if that's possible. Be aware that this doctor does not have the…read morebest ethical standards. I went in for a physical which was covered under my insurance and everything came back normal. Later in the year I received a bill for almost $9000 because this doctor sent my samples to a genetic testing lab in California without my consent. If you like this kind of surprises then he is definitely a good choice.

They didn't take my insurance plan which I can under stand that. But the person was given all my…read moreinsurance information plan information when I made appointment because I'm in power chair and have to schedule transportation to go to appointment which is not cheap. Manager never never returned calls every after several times requesting to speak because there screw up cost me $400 trip charge and no test done order by doctor because incompetent staff that don't give a dam ! I don't recommended this place especially if management don't return calls.

The staff is very nice. Sometimes they have late afternoon appointments after 5pm if the schedule…read moreallows. They can only scan and bill your insurance for two body parts at a time. So if you have multiple scans, you need to make more than one appointment. Come early to fill out your screening paperwork. They have lockers to lock up your things. Make sure you remove all jewelry, watches, phone and metal. Better to wear a bra without wire and sports bra. You can keep your street clothes on if it's appropriate (meaning no metal zippers or clasps), otherwise they have gowns to change into. I'm saying this to be funny but very serious: if your hair extensions or wig has metal clips in it, it has to be removed. The machine is loud and they do provide ear plugs. Be prepared to lie flat for about 20-30 minutes. They do give pillows and blankets to make you comfortable. Most importantly please be absolutely still and do not move inside the machine! They have to stop and start over and that creates delays. Both of my appointments were delayed 30-45 minutes because of previous patients. I like that they provide you with a CD right after your test and it only takes them a few minutes to make the CD. This review is Brought to you by Nurse Mahwish.