I have gestational diabetes and need an A1 blood draw done several times over several months. My…read moreOBGYN sent me to this lab and it was so much more pleasant than the LabCorp I had been going to. The atmosphere is very open though, there's no division between the waiting room beyond a low cubicle wall where your blood is drawn. If you want privacy, are nervous or if there are noisy kids a few feet away in the waiting area, I can see how this arrangement might be upsetting. Luckily for me, I was the only patient. I was quickly called, the lady was friendly and drew my sample quickly and painlessly. The lab was clean, which seems like a given but the LabCorp I was going to prior had blood splatter on the cabinet. Ick. They advertised a wide range of diagnostic tests, including a full panel for women that looked like a good deal.

It's like Walmart. You see the employees but you best believe its a one man show. I can't stand…read morewhen people are standing around talking while only one person is working. Just irritating‼

We have been using Quest for a number of years now, mainly for my husband's work's biometric…read morescreening each year. Recently, we have also been having our lab work from the Dr's office sent here as well. Love having it inside Randall's. Allows me to grab any needed groceries after my appointment. Waiting room is small and typically crowded. Setting appointments up online have been super easy. Oftentimes, appointments within the next day or two won't be available but since we're pretty flexible, time slots are available within 3-5 days. The staff here are amazing. I feel like they are always patient and friendly. I honestly don't know HOW the remain so patient and friendly because every time I'm here I witness patients being either rude or just plain incompetent. The phlebotomists are typically gentle. Sometimes you'll get one that hurts and leaves bruises but overall, pretty good. As for price, this place is awesome. So the main reason we have our labs sent here from Kelsey is that Kelsey's in-house lab charges about 3x as much as Quest. Last year at my physical I requested 2 additional tests. I paid around $250 extra out of pocket for my bloodwork done at Kelsey. (Yikes!) This is BECAUSE insurance only covers say, $40 towards a test. So if Kelsey charges $90 for the test, we pay the $50 difference. Same test at Quest, insurance covers the same $40 but Quest only charges say $50, so my out of pocket cost is only $10. So with the extra tests, I only paid $60 at Quest this year compared to $250 at Kelsey! Sooo, yeah. Kelsey sucks and Quest is awesome. Lastly, any issues we have had as of late have nothing to do with Quest... it's our stupid Dr.'s office (Kelsey Seybold) who repeatedly hasn't faxed our lab scripts over or left off tests, which result in hour-long wait times. Usually, if you make an appointment, it's pretty close to that time when you get in. Luckily, despite all the screw-ups from Kelsey, Quest honors our appointments and will get us in as soon as the info is faxed here. The one "observation" I have had here, since I've been here multiple times now, is that I feel like their time isn't efficiently utilized. I often see a lot of chatting and standing around. I don't know if they only have to see a certain number of patients per day and thus, don't feel the need to "churn and burn" to get more patients seen??? Just my 2-cents. All in all, super happy with Quest and will return for all our lab-work needs.

I have cancer and my doctor sent me for lab work but quest wanted to charge me $1000. I have great…read moreinsurance but haven't met my deductible yet. Shame on them for turning me away because I didn't have $1000. This is serious not a check for something like cholesterol.

I had an amazing experience. I walked in, checked in at the kiosk and was called back within about…read more5 minutes. Debbie, the phlebotomist, was amazing and very gentle. She was kind, funny and made me feel comfortable. I'm very happy with my experience.

They got 2 different order sets mixed up and some labs were not even done. When they reported…read moreresults they reported same results to 2 different doctors and they weren't even the orders that were ORDERED by each doctor. On Tuesday I went back to LABCORP PEARLAND to straighten this out and had new labs done for the one dr who had been missed the Friday before. THEN they only changed the name on the previous Fridays lab results and reported them to the other dr (who again didn't order those specific labs). I have photo of orders I took to LABCORP PEARLAND and still they can't do the correct labs and report correctly. I had a CRITICAL ALERT lab result and their handling of my labs and messing up on them is NOT ACCEPTABLE. It is LIFE THREATENING. Don't trust your life to LABCORP PEARLAND!!!

Everyone very friendly and professional highly recommend Dr Nathan, I send all my friends and…read moreclients to this location. In & out fast service I never have to wait. 5 stars.

I have been going here for 2 years and feeling so much better. I have lost 53 lbs so far.Nathan is…read moresuperb and truly cares about me and his other patients. Tory, Marisela and the other staff are great and friendl. Thanks for all that you have done for me ! Thanks! Bobby W.

I went to this facility today for an ultrasound, a procedure. I've had many occasions in my life…read more The ultrasonographer, Morgan, met me in the lobby with standoffish negative energy. She made me nervous because she acted so strange! After she finished with her procedure she did not wipe off the gel she used for the procedure. This is the 1st time in 10 or more ultrasounds that have had that the tech didn't do this which further added it to my concerns! This is the first negative experienceI have had at Herman Memorial imaging center, and truly, I could've done without it! If it were possible, this experience would rate zero stars! This woman, Morgan, was unprofessional and left a bitter taste in my mouth! I do not recommend this business ! GN3

Great facility...but most importantly, it is close to our home!!! The facility is much smaller and…read moremuch less intimidating than anything in the Medical Center. There is hardly ever a crowd so you always get the appointment times you want and the doctors are usually on time!!! The facility is brand new, which makes it ultra clean!!! Honestly, I cannot stand a dingy doctor's office. Our pediatrician is located here...and I would highly recommend them (Kagan Pediatrics).