It takes a special kind of person to be a nurse. One who cares deeply about others. I've had my…read morethird child at Methodist Hospital. The other two were born at Methodist Medical Center and Willowbrook locations. Service quality has been consistently good for both child births. This is why we were keen on delivering at Methodist Sugar Land. There were several nurses at the Sugar Land location that went above and beyond - 1. Robin (delivery date nurse) explained all of the steps during baby delivery in a way that was easy to understand. She was patient and anticipated all of the things we would need prior to us asking. Her fun stories kept us entertained while she cared for us. 2. Maria and Lisa (post pardum nurses) were attentive, professional and went out of the way to ensure we were comfortable. The staff are professional and know their stuff.

Prayer is encouraged at this allegedly non-profit religiously affiliated hospital. Indeed, it is…read morenecessary just to get through the long wait on the phone to make an appointment, or to use their online scheduler. Then, there is the true ordeal over which to pray...paying the OUTRAGEOUSLY HUGE testing costs. Did I mention this is a non-profit hospital?? My horrible Methodist doc, Wade Rosenburg, called in an ultrasound for my gallbladder. Well, he didn't really call it in so much as I had to make my own appointment, then wait a week just for a testing date, followed by arrival at 7 am only to find out the orders weren't there after all! So, they called the doc to get them. Then, instead of the 2-3 days I was quoted for the results, it was 3 weeks! So, what, you may ask, did I get for my trouble? First, this most Christian of hospitals didn't like my $5K deductible, and demanded half down on the test to the tune of over $600. That, or no test. Nice time to tell me upon arrival. Talk about an expensive ultrasound! The results were inconclusive, so another test, a HIDA scan was ordered, or rather, not really because again said orders weren't found. Methodist called the day before, this time to demand pre-payment of 3k! Hubby and I went to the financial office that afternoon to discuss payment options. They wouldn't work with us beyond charging $2000. and paying the rest over 2 months. The rest, you might wonder, would total $3500. once the doctor's reading of the test was added. In shock, I cancelled the test and decided to call around other testing centers. After all, imaging centers are everywhere, so why not see what they charge? Enter Fort Bend Imaging Center. This FOR PROFIT biz's charge for a HIDA Scan? If filing insurance, $560. If self-pay, $260. This included a doctor's reading! My CAT scan was a mere $660. compared to $4K Methodist charges. A 10X mark up by a non-profit?? Begs the question just where all that money Methodist steals from their patients and their insurance companies ends up. Well, there IS that small little chapel and lovely bronze of Jesus...

My husband and i came in on the 19th to have our daughter and the labor and delivery staff here is…read moreabsolutely amazing! We started off with eleana at night and then got ashleigh for the day they took great care of us! And were there for what ever we needed and answered all our questions! Then we came back because i had complications and every nurse we had since has been amazing thank you to Natalia, michelle in the AM and Michelle at night rainbow was amazing too! The on call doctors have been so helpful and been very informative! And a big shout out to Ricky he delivered our food nearly every day we were here!!! Thank you very much memorial Herman in sugar land!

Dr zanaga physician hospital Memorial hermann 7/15/26…read more Rude yelling careless not listening to any needs interrupting anything I said refused to help in any way saw her 5 1/2 hours later when I told she was doing rounds two hours ago. Iv had been hurting for over and hour and bleeding no one ever came to change it. Never returned with a menu to order food so I have not eaten all day. Gave me same exact pain meds I received from two other eR trips was told to transfer here for better pain management since they have more options. Refused to give me anything Iv (because they weren't going to treat with my pain with Iv meds ) yet they gave me morphine this morning. I told them 4 hours ago to discharge me if going to give me same exact meds that I've tried and I don't wanna waste my time being mistreated and gaslighted for my issues. Wait 5 hours later for them to give me same exact meds. So I had been there all day for no reason except another bill to add to my account. Dr finally came in 5 1/2 later when I was told she would be there soon 3 hours ago. Comes in rude af yelling at my fiancée and not giving a dam what came out of my mouth from wants and needs for help. She said I was being discharged I requested to talk to case manager, patient advocate, and social worker. Never got to talk to any of these people due to the dr being a coward and calling the fake cops of security to come to my room( 6 of them for 2 small women) it was laughable. She said u can discharge AMA bc I never said I was discharging u. I said fine no problem handed me some paper to sign which I've never was ever presented a "ama discharge form at any hospital I have been to so I refused to sign something she lied to the security about. They were more worried about me holding a vape in my hand "they are not allowed on the premises) ughhh per ur signs all over campus is says SMOKING NOT ALLOWED not having smoking products in ur belongings. Threatened to call the cops since the fake cops couldn't do anything DUH. Said we weren't allowed back in the property I said I didn't give a damn because why the hell would we come back to a place that gives no fucks about their patients. Case manager refused to speak with me due to him saying "I've seen enough and the security told me enough information" declined to get any side of my story. All of the staff stayed together to back up lies that I was told by the doctor and other nurses. The nurse is a coward and refuses to come back to speak to me to if I was going to get sent home with any meds worth a fuck but she didn't care and was "too scared" . Hence why we had 6 security come to our door while trying to leave in the first place. Absolutely unreal the lack of compassion and care for patients. Why are these people in the medical industry when they pick and choose who they actually want to help. It's absolutely Disgusting. Been working on now TWO cases with the CEO of the hospitals of st Luke's and now memorial hermann. but I'm sure memorial hermann with back up their piece of shit staff. Seeing they decked any rights of me see patient advocate and a case worker. Some people truly need their licenses revoked . Then they WERE going to send me home with acid reflux meds and stool softeners LMAO not a dam thing to do with SEVERE AXIAL SPONDYOARTHRITIS PAIN. Complete idiots.

Much more current than Oldstart Weight Gain Surgery Center, for sure…read more This is the new weight-loss center inside the brand new and enormous medical complex at Sugar Land, and I think they do a good job even though it's not cheap and you'll definitely need insurance to help you cover it honestly. But isn't that the case for most things these days.

horrible! sent grandmother to rehab with no cardiac meds nurses unprofessional cant find her called…read moremultiple times cant tell me what room she's in, cant tell me where she is. When she is in the cath lab. Nurses didn't setup her oxygen for rehab transport, didn't send her cardiac meds or antibiotics for fresh surgical site. Didn't notify doc of elevated bp gave her wrong medications, refused to give her call bell to the point that she called me on my cell phone to tell me that they wont give her the call bell. will not return voicemails when asked to escalate concerns on patient care. Had to file complaint with Medicare and HHS and when informed charge nurse she responded "I dont work for you" patient relations repeatedly hangs up on family members voicing concerns, patient advocates have no medical training and refuse to escalate to house supervisors or floor directors when nurses administer wrong medications to patients. Will not give info to family who has medical Power of attorney when advised that complaints have been filed.

My sister is currently in the Emergency Department on a bed in the hallway. She has been there…read moresince 11pm last night. She is very sick with colitis and a colon infection and passing blood. They have her on antibiotics and fluids but is not hooked up to any monitors for pulse ox or BP. They say they do not have any beds in the ED nor upstairs. The ED doctor has said she is to be admitted but will have to stay in the hallway and they do not have an eta on a room. They are still currently accepting patients at the ED and she said they have multiple patients in the hallways lined up like she is. I do not live in Texas or I would be with her and would have already driven her to another hospital. Its is beyond me as to why they are still accepting new patients when they have no room for the patients at present. They just gave her a colonoscopy prep and told her to use the public bathroom across the hall. She refused saying I cant not start the prep until you place me in a room. Completely unacceptable. It's all about the money! So sad.

Normally, I'm leery about choosing a medical provider sight unseen, especially since COVID, I'd…read morenot been successful in finding a medical professional to suit my needs. That is, until I visited Serene. I received top notch care during the visit. My needs/ concerns/questions were addressed and solved in a professional and empathetic manner. Even after my initial visit, I received follow up care. If I contacted or needed anything, I was never considered a bother and was graciously received. As a result, Serene is now my primary. Flexible visit options ( in person by appointment and virtual).

Serene Bold Health clinic is a top notch A+ clinic. The service here is superb and the NP Ije goes…read moreabove and beyond to provide an excellent service and professional guide to your health, well-being, looks/skin care and weight management. She is my go-to provider for my health care needs, skin care, weight management and overall well being management. I am in the best shape, look and health condition I have ever attained. She pays attention your needs and provide you services tailored just for you based on your needs. I will keep going back. Josh (Spring TX)!

Nobody likes to get sick on the weekends but if you do Next Level Urgent care is the best. After…read moretraveling I was not feeling well so I went to Next Level. Since I had checked in online and reserved an appointment I walked in quickly after paying. They came in took my temperature and blood pressure. They asked what my symptoms were. Then they tested for Covid and the flu. Waited the 15 minutes to get the results. Then the PA ask what pharmacy I used and we discussed my treatment plan. Every one here was nice and listened to me as I hate being sick.

I had care that was appropriate for my symptoms and the initial in house office testing was…read moreappropriate. My complaint is that when I was called with culture results the person read me results from last year. And I did not realize until I could not get them in writing. The results were still pending with the lab. This has created a possible antibiotic error.

I just don't feel comfortable over here. I have a couple of doctors here and a couple of doctors…read moreelsewhere. I always find the doctors here dismiss my complaints. The never take what I say easier. While othe doctors at least do some tests. I don't know how the work. Maybe the doctors are incentivized to do as little tests on me as possible. I don't know. I'm just guessing. But when I take the time to go see them, I expect them to take my issues seriously. I wan't just missing them and that s why I saw them. The facility is nice. Convenient location so they do get 2 stars PS. I am not a hypochondriac

Prenatal care: Visits seemed extremely rushed, like she was always in a hurry, but she was never…read morerude. She was definitely nice, and always asked how I was feeling. She justified everything as normal, but agreed to prescribe me some heartburn medication since none of the OTC things were working, and mine was so bad that I couldn't even lay down without intense burning. She was empathetic when I ended up with a PUPPS rash, and gave me suggestions of things I could do to ease the discomfort. Since I had a scheduled c-section, she gave me several dates to choose from, which was nice. Postnatal care: This is where I have issues. The MFM had me on baby asprin since week 20, and I'm not sure if there was a lack of communication, but I was never informed that I needed to stop taking it prior to surgery. That being said, I ended up with pretty bad postpartum hemorrhaging that could have been easily avoided. I will say, I do like that she made my incision super low so it's not visible even with bikini-style underwear. She also put "everything" back well, so my abdomen looks defined at times because of how she placed everything. The nurses are the reason I skipped my 6 month postpartum checkup. I don't remember their names, but one of them was super rude to me when I called about my postpartum hemorrhaging. I even remember one of them being sassy when I would call in for questions while I was pregnant. It's also alarming that I skipped the appt, and no one ever called to check up. As bad as this sounds, I still haven't gotten checked out, but I plan on finding a different OB/Gyn and getting a very overdue postpartum check. Nurses make a huge difference in how the patient feels about a practice, and I have to dock off a star because of their service.

My overall experience was just okay. The job was done but this is not what I am looking for as my…read morefirst time mom experience. My complaints are: 1) Dr. Wong is extremely rushed and does not pay attention to detail (she is not rude though). She does not make your visit personal and I am just patient #123. I understand doctors are busy but in that setting I am a customer so I don't care how busy you are. For example, I asked her to check a few things once she walks into the room and she does not remember to check until I remind her again before she walks out. She does not take her time to chat with you and see how you truly are doing (I especially value this because I am a first time mom and I am anxious and nervous about everything.) 2) Office staffs are not friendly but they seem to improve a bit after I sent a complaint to the main office. They are not patient in answering your questions and of course I had to deal with them on wrong billings. 3) Although I have never met Dr. Wong's nurse Rebecca, I already dislike her due to her phone etiquette. She makes you sound dumb and has attitude when talking to you. In summary, if you are looking for a passionate and personal OB/GYN, unfortunately I would not recommend Dr. Wong even though she receives good rating from the majority reviews.