Dr Manella is incredibly caring and very thoughtful with regard to her patients. She always takes…read morethe time to explain various care options and makes very sound clinical decisions based on the needs of her patients. Our family is grateful to have such a great caregiver.

This is the worst place to go! If you want to be taken care of, this is not the office to go to…read more Especially, if you are trying to see Victoria Diez, APRN, she is not welcoming at all. The receptionist Vinesly has a terrible attitude and should not be the first person a patient sees. If i could rate this 0 stars I would!

My brother referred me to Dr. Dergan and I was so happy she was able to see me…read more I was looking for a last minute appointment before I got new insurance and they were able to see me right away. She was very thorough with the checkup asked me questions and addressed my concerns. Staff was friendly upon check in and everything was done in a timely manner :)

I would like with all My heart, medical system to change In the near future …read more Pts are taking for granted ! many times ! our time is not valuable ! I still hope , someone from this office , even PA Dayana Rubio to call me and apologize for letting me wasting my time 2x in one week . The front desk person seemed offended when I told her I could not wait much because I have a schedule and see patients on my side of care . i know I won't go back to see this PA. I will continue to see my regular PA Danny Palmer who is more professional and understands my time is valuable too . Thank you

I've been here twice recently and the office staff are very helpful. The place is nothing fancy but…read morethe care is excellent. I saw one of the doctors and a nurse practitioner and both were thorough with their treatment plans. I will definitely be back in the future. I found this Urgent Care to be better than most in the area.

When I got there, Place was unusually clean with a very personal staff that was warm in their…read moregreeting of me The nurse practitioner that saw me was very personable and did a very good job I loved this place

Not Recommended I…read morewent to this urgent care because I suspected I had a broken toe. Before going in, I called to confirm they had an X-ray machine, which they did. They took the X-ray but then told me they did not have someone available to read it and that they would call me with the results. Hours passed and I never received a call. As they were closing, I called the clinic myself and was told that the X-ray showed my toe was not broken and that it was probably a sprain. The pain never went away, so my primary care doctor referred me to a foot specialist at Holy Cross. They took another X-ray and confirmed that the toe was actually fractured. My insurance paid more than $500 for the urgent care visit, and I was later billed a $24 co-pay. I called the clinic to explain that the fracture had been missed and asked if the co-pay could be waived. The office manager told me it "shouldn't be a problem" but said she would call me back. Instead, I later received a call from the operations manager, Camilo, who told me they would not waive the $24. What is most frustrating is not just the missed fracture, but the lack of follow-up communication and unwillingness to work with me on such a small billing issue after the situation. Based on this experience, I cannot recommend this urgent care.

Just moved to Sunrise and after being sick for a couple weeks, I decided to go into urgent care. I…read moreread the reviews and they were right! From the time I entered and received care, the entire TEAM was so welcoming, professional and just DELIGHTFUL!!!! I've NEVER left urgent care, feeling so happy while being sick.

I had a really good experience at AHF Wellness Center in Fort Lauderdale. AHF provides: HIV & STD…read moretesting - free, PrEP & PEP services, Pharmacy services. The staff was friendly, welcoming, and professional from start to finish. The process was smooth, and I received my results very quickly, which I truly appreciated. The facility overall was decent and the visit felt efficient and comfortable. My only concern is the cleanliness of the bathrooms. They were unfortunately very dirty and in need of serious attention. In a healthcare setting, cleanliness especially in restrooms is extremely important. I hope management addresses this because it definitely impacts the overall experience. Other than that issue, the service and staff were wonderful.

I've been coming to AHF for years for all my testing needs. They take care of you whether you have…read moreinsurance or not and it totally free. Which I love for people who may not be able to pay and still want to get their health checked. I prefer to come first thing in the morning because it's kind of a first come first served type thing. So if you get in line late you could be waiting a while. That said I'm usually in and out. Staff is always pleasant, they know their stuff, and they can answer any questions you may have. They know how to make you feel comfortable while doing their job. That's a skill! The results are delivered via your healthvana account so you don't have to return to the clinic unlike other places. So that's nice. I will say one downside if you're a newcomer is they do not answer the phones. If you have questions your best bet is to just go in because the phones never get answered and I doubt they return phone calls. But, it has been years since I've called so who knows? Maybe that's changed. Anywho it's always spotless here which is a plus. It can get a bit chilly so maybe bring a light jacket. Otherwise great place.

I had surgery yesterday, and wanted to take a moment to let do this review, as this was my first…read moresurgery ever, and I'm very please with the staff on the second floor. They are definitely 5 STARS. The reception ladies were also excellent, Norma was great, told me my Surgeon was the best, and she was genuinely excited for me. Jonathan was my nurse prior to the operation. Even before he took me to the bed, he kept checking on me on the waiting area. He made sure I was ok, and at least 4 times, gave me an update and kept me informed and at ease. This was my first surgery ever, and I cannot thank God enough for putting me in the hands of these professionals. Jonathan helped me so much, until the last second. He is kind, caring, and a very good/professional nurse. The anesthesiologist came to talk to me and answered all my questions. The staff kept calling my friend who is caring for me, and kept her informed every step of the way. As far as my Surgeon, Dr. Shuster, words cannot describe how amazing, wonderful, excellent he is. From my first visit to the operation, he gave me his undivided attention, and made me feel so safe. I also want to mention Bianca, who is an OR nurse, who said she would take good care of me, and was very warm and friendly. I woke up and the nurse from the recovery room, Lori Neena, took such great care of me. She game me ice and some crackers, made sure to call my contact, game me my bag and phone, kept offering me drinks or food, and made sure I wasn't in pain. She kept me so comfortable and warm and safe. Her level of professionalism and even removing my IV, was amazing. I am so happy that the above professionals worked on me. Thank God and thanks to MHS.

I am extremely disappointed with my recent hospital stay. I want to begin by saying that the nurses…read morewere great, as they always are. They were kind, attentive, and compassionate throughout my stay. Unfortunately, my experience with other members of the hospital staff was completely different. My biggest concern began when I felt that the doctor was not listening to me as a patient or taking seriously what I was physically experiencing with my illness. I know my body, and I was trying to communicate that something was not right. After speaking with a social worker and continuing to advocate for myself, the doctor finally ordered an additional test to determine whether there was another issue that could explain what I was experiencing. While I was waiting for this test and for the doctor to determine a plan that would allow me to safely go home with something to help control my headaches, I had an extremely upsetting interaction with a social worker named Maria. Her approach made me feel as though the hospital bill was more important than my health, my well-being, and what I was physically going through. The first time Maria entered my room, she did not properly introduce herself or explain what department she was from. I had to ask one of the nurses for her name. When she came back to my room a second time, she finally identified herself, but her attitude and the way she addressed me were very unprofessional. During our first interaction, she asked whether I was staying or leaving. I attempted to explain that the doctor's plan was to find something I could safely go home on that would help control my headaches and that I was still planning to leave that same day. Before I could finish explaining the plan of care, she rudely interrupted me and began discussing the possibility of me being responsible for the bill if I stayed. I explained that I had already spoken with another caseworker who had gone over the situation with me, so I understood what could happen financially. Her response to me was essentially, "If you want to pay the bill, that's fine with me." I found this response extremely insensitive and inappropriate, especially considering that I was a patient who was still sick, in pain, and waiting for additional testing. The interaction became even more upsetting when she made another comment about me paying the bill as she walked out of my room. Shortly afterward, someone came into my room and handed me paperwork regarding the bill. At that point, I was so frustrated and upset by how the entire situation had been handled that I threw the paperwork away. My concern is not simply about receiving a bill. I understand that hospitals have financial policies and procedures that must be followed. My issue is with the lack of compassion, professionalism, and respect shown when communicating those policies to a patient who is actively dealing with a medical issue. There is a time, place, and appropriate way to discuss financial responsibility without making a patient feel as though money matters more than whether they are medically stable or feeling better. It is very sad when a patient leaves a hospital feeling as though the priority was whether the bill would be paid rather than whether the treatment they received actually helped them. Patients come to hospitals because they are sick, scared, in pain, and looking for help. They deserve to be heard by their doctors and treated with dignity and compassion by every member of the hospital staff. Again, I truly appreciate the nurses who cared for me. They were wonderful. However, the lack of communication from the doctor and, especially, the dismissive and insensitive interaction I experienced with Maria significantly affected my overall hospital experience. No patient should be made to feel that their financial responsibility is more important than their physical well-being while they are still actively receiving care.

First colonoscopy screener ... entire process was smooth... friendly and courteous staff. Dr Weiss…read morewas comforting and supportive. Anesthesiologist was engaging and reassuring ... I didn't give a 5 because I found it inconvenient that patients aren't allowed to have the person who accompanies them to the appointment to wait in the waiting room. It's a big waiting area with 25 seating capacity, yet they require them to leave or go sit in the car. That was my first experience ever in any medical facility/office with such an insensitive and inconsiderate policy.

My experience at South Florida Endoscopy on Sheridan Street ( 11011 Sheridan St, Suite 106, Cooper…read moreCity, Florida 33026) was absolutely terrible from start to finish. The employees' attitudes are horrible -- not pleasant, not welcoming, and definitely not patient-focused. It felt like we were an inconvenience to them. I came in today with my mom for her colonoscopy, and the rules they enforce are some of the worst I've ever experienced. After checking in, I was told no one is allowed to stay with the patient, not even to help them change or stay with them until the procedure starts. That alone was extremely upsetting. Then it got worse -- they don't even let family wait in the waiting room. Only the patient is allowed to be inside. I was told I had to wait outside in the car or leave the building entirely and that they would call me 30 minutes before pickup. For a medical procedure where the patient is sedated, this policy is unacceptable, inconsiderate, and stressful. The facility is also under construction, which raises major concerns about cleanliness and safety. They claim they send text messages, but nothing in the messages explains these rules clearly. With all the construction going on, how can anyone be sure the procedure area is even up to code? It made me even more nervous about my mom's well-being and any potential future issues. Overall, this is a very bad practice with terrible communication, terrible rules, and terrible staff attitudes. I will never bring any of my loved ones here again -- not myself, not my family, not my friends. Horrible experience from beginning to end. Never again will I bring my family or friends here.

Extremely caring knowledgeable and always a highly professional Doctor and Doctors office I would…read moretrust my life to this Doctor ! I have been seeing Dr Braver since 2002 and unfortunately had to move outta state 2014 and cannot find any doctor that could ever measure up to her standards Hope all is well with you and family All the best to you , Alan Small

Dr Braver may be fine and the nurse practitioners are competent but the girl she has drawing blood…read moreat her Aventura office is borderline incompetent. I went to have blood drawn 2 days ago and she screwed up putting the needle in my vein so bad I am still in pain and arm is still swollen and badly bruised. This is the second time out of 4 blood draws over the past two years that this happened when she drew blood. Once putting the needle in and one pulling the needle out. Never had this happen to me before anywhere else. And my veins are large and very easy to place a needle in. Sorry to say but this employee should not be working in this job. And that she remains is not a good reflection on the Dr. I cant be the first one this is happening to. Here's a photo more then 2 day AFTER the draw: