Went to Quest for blood work which was fine. Before the blood work was completed, I was told I had…read morean outstanding bill of $40.00 from May 2, 2026 that had to paid and did I have a credit card, I told them I paid that bill by check, mailed it and it wasn't posted yet to my account. I still had to give them a credit card to pay the bill that I already paid or they were not going to draw my blood. They made me feel like I was lieing which I was not. Now when the check clears, Quest is going to owe me a refund. The whole thing was very disturbing!!

ZERO STARS!!! I echo what everyone has been saying about Tina. She is terrible!!! Had the absolute…read moreworst attitude all because I was 3 minutes late for my appointment which is crazy given their 10 minute grace policy. Refused to service me as a walk-in although there was 45 minutes left before closing. Went to the spotsylvania location. They were MUCH nicer! Mgmt needs to let her go ASAP. She is not fit to work for the general public.

Labcorp is a professional laboratory & I've had tests here many times. They're always pretty…read morecrowded. You can make an appointment or walk in for tests. If you walk in, the wait can be excessively long. When you make an appointment, even if it's just an hour before you want to go, you're usually taken back pretty quickly. Length of time to wait for results is typical & they don't release the results to you until your doctor has first seen them, which can cause a long wait for results. The staff are friendly & professional, and the environment is attractive & comfortable. It has recently been renovated & it's much more comfortable than it used to be. Their results are reliable & I haven't had any problems at all. I'd recommend this lab, but would definitely encourage you to make an appointment.

I am writing this review because I was very disappointed and upset by the way I was treated during…read moremy visit to this lab today. Unfortunately, this was not the first time I have experienced rude behavior from the same front-desk employee at this location. Today, I arrived at approximately 7:45 AM and waited outside the building until the doors opened at 8:00 AM. After entering, I sat in a chair for about 30 minutes with my children. My son was fasting because he needed blood work, and I was also there to drop off a specimen at the lab. I was trying to manage everything while also being concerned about getting to work on time. After waiting, I noticed that people who arrived after me were already being helped and taken inside. I went to the front desk and politely asked one of the employees why my name had not been called yet. There were two women at the front desk, and I spoke directly with one of them. I explained my situation calmly and respectfully. I told her that my son was fasting, that I needed to drop off his specimen, and that I was already running late for work. I told her that if necessary, I had no problem coming back another day to have my son's blood work done. I was simply asking for information and trying to figure out the best way to handle the situation. Instead of responding with basic courtesy, the employee spoke to me in what I felt was a very rude, dismissive, and disrespectful manner. She told me that I should just drop off the specimen and come back another day for my son's blood work. Her tone and attitude were completely unnecessary. I did not argue with her. I simply said, "Okay, thank you. I will do the drop-off and come back another day for the blood work." When I went into the room to complete the specimen drop-off, a nurse came in and noticed that I also needed lab work. The nurse was very kind, patient, and professional. I explained to her that I was already late for work and that I had planned to do the drop-off and return another day for the blood work. She kindly told me that since I was already there, she would try to take care of it and that it should not be a big problem. I really appreciated the nurse's attitude because she treated me with understanding and respect. She was trying to help me rather than make the situation more difficult. Unfortunately, the same front-desk employee then came into the room in a very rude and abrupt manner. She spoke to the nurse and told her that the blood work was not supposed to be done and that only the specimen drop-off was supposed to be completed. The way she entered the room and spoke about the situation was uncomfortable and, in my opinion, completely unnecessary. I then asked her directly why she was being so rude to me. I had spoken to her politely from the beginning. I was not yelling, arguing, or demanding special treatment. I was simply trying to understand what was happening and explain my circumstances. What makes this experience even more frustrating is that I have been coming to this same lab location many times, and I have experienced the same type of rude behavior from this employee on previous visits. This is not an isolated incident for me. I have repeatedly felt uncomfortable because of the way I have been spoken to and treated by her. I understand that medical laboratories can be very busy, especially in the morning. I also understand that employees have procedures they must follow. However, being busy does not give anyone a reason to speak to patients in a disrespectful or dismissive manner. A patient should be able to ask a simple question without being made to feel like they are causing a problem. I especially found the difference between the front-desk employee and the nurse very noticeable. The nurse was calm, kind, patient, and willing to help me find a solution. That is the type of professionalism and compassion I would expect from a healthcare facility. I am asking management to please take this complaint seriously and look into this employee's repeated behavior toward me. I would appreciate it if management reviewed what happened today and addressed the situation appropriately. I am not asking for special treatment. I am asking for basic respect and professional communication when I come to the lab with my children for medical services. I hope management will take this feedback seriously and ensure that patients and their families are treated with courtesy, patience, and respect in the future. I also want to recognize the nurse who helped me today. She was kind and professional, and I truly appreciated her willingness to help me during a stressful morning. My concern is specifically with the repeated behavior of the front-desk employee. After multiple experiences of being treated this way, I believe it is important to speak up and make management aware of what is happening.

Everyone nice . On time . Plenty of parking . Painless …read more Would recommend. Easy to find location ...

My bruises are even worse and the pain still isn't totally gone. Avoid this place at all costs…read moreplease! The level of care was not there.

Not a long wait when you make appointments on the internet went right in was in and out in 10…read moreminutes not much waiting time at all

I have made two appointments with this lab and been treated great. I did not have long wait times…read moreand all the staff were wonderful. I have not had very good luck at other places because I am so hard to get blood from but they are great. The lady drawing my blood was very professional, caring and was able to draw my blood when even most hospitals have not been able to.

I had to go to Patient First twice this week. Each time, the staff, both Admin and medical team,…read morewere attentive and professional, with smiles on their faces, which isn't easy in a place like this! I was feeling very unwell, but they made me comfortable and safe. Highly recommend this Patient First.

Every time I've been there I have been pleased with the doctors and the treatment. However, this…read moretime, I am very upset just trying to follow the doctor's orders as the nurses can't seem to get it right. Have pink eye, doctor prescribed eyedrops, stating 2 drops every two hours for two days, then 1 drop every 4 hours for 5 days. My bottle is empty after just three days so I called to get another bottle to continue the treatment as doctor ordered. First call, nurse said they couldn't do anything till doctor came back to work(this being Sunday and he returns Tuesday) She said to reduce the drops to 1 every 4 hours until they can talk to the doctor to make the drops last. So today, Tuesday, I called and I had to talk to another nurse. She really mixed up what I said to her, saying my left eye is all clear(my infected eye). I told her that is not correct, it's better, but I need to continue the eyedrops for another 5 days as the doctor ordered. Then she immediately mixed up the number of days saying 5 days total(supposed to be 7 days). She said she would give my doctor the message. I later get a call back from Patient First, a different nurse, stating since my eye has gotten so much worse, the doctor wants me to return to see him!!!!! I Never said my eye was worse, I said it's getting better but I'm out of the eyedrops. I'm just trying to follow the doctors orders, using the drops for 7 days as prescribed. Now I'm told I have to call back tomorrow. I will continue using Patient First as I have always received the best care there in the past, but this time has been a Frustrating experience.

Got blood drawn for specific tests. They didn't look carefully at the doctor's order and did the…read morewrong test. So I had to get blood drawn again, a 2-hour round trip drive, and instead of an apology was told "mistakes happen sometimes". To add insult to injury they sent me another bill to do the correct test.

Not sure about the low ratings. I was in and out in 10 minutes, everyone was friendly. Checkin…read moreprocess was easy and they even took me early.

This is the worst place in the world. My husband has told his "Doctor" Spainn for over nine months…read morethat he had sudden onset memory loss. Never did she order imaging of his head. Sent him to the TBI clinic, Polytrauma, and the PACT fund. The Polytrauma doctor told me straight up that his symptoms were "classic depression symptoms." Really? Sudden memory loss? Don't think so. Finally he told her that if she didn't order imaging I was coming down there. She ordered it but didn't put urgent so he waited another 2 months. Then last week A FREAKING NURSE (and an idiot one at that Jose) called to tell him he has a brain mass. The sorry piece of crap doctor could not even be bothered to call him herself. She had a freaking nurse call him. And I say that as a nurse of almost 20 years...it's ludicrous! She finally called after 3-4 days when another department called him and he was literally crying because she had never called him and no DOCTOR has spoken with him. Tell me what kind of piss poor shit this is? Dr Spainn and Jose can both go straight to you know where and both need to lose their licenses. Jose for practicing medicine without a license and that "doctor" for negligence. If you care anything about your family member, do not go there.

Allegedly It appears to me from my personal experience that the facility is very clean the doctors…read moresocial workers are very professional and caring concerning addressing the Veterans health issues and ensuring the patient gets their medications however do to the fact of being rushed off by staff Names I will not slander that's not my fortake yet the Facts of the Matter I Stress before I could even finish expressing my health concerns on 8/6/19 and questions without being constantly reminded that they have other veterans/patients awaiting for them from start to end of my appt and on top of insult to injury I was Disrespected and Truly don't Deserve this Unnecessary Treatment that ive Never Received at any of the other VA FACILITIES NOR HAVE I EVER DISPLAYED A DISRESPECTFUL TONE TOWARD ANY STAFF Whatsoever On Any Level by the Rude and very Unprofessional Front desk staff that Abruptly all gets up out of their chairs moving in sync WHILE VERBALLY MAKING IT KNOWN THEY ARE GOING TO LUNCH AT THE SAME TIME to AVOID DOING THEIR JOB BY AVOIDING me the VETERAN /PATIENT AS IF IM THE PLAGUE grabs their pocket books with Much ATTITUDE as I approached the window with my Family Member Whom Also Witnessed and was also Highly Disturbed by the Staffs ATTITUDES as if we were disturbing there Personal Social Time AMONGS THEMSELVES of which Appears to be some type of CLICK Going on behind that front desk Check In area full of female employees no male employees except the doctors in other words can and has Already Failed as fars the level of Quality CARE that Allegedly isn't up to speed when all I the patient/Veteran whom was just trying to properly check out as the Doctors instructed me to do so and get a follow up appt and ask a question yet instead I was Humiliated and Talked Down To and received less than Steller Service and at the same time taking notice of their interaction with the elder veterans level of RESPECT was signifinitly a 360 m not sure if its my gender or my age whatever the case is totally unacceptable. On 8/6/19 I came back as doctor instructed to drop of my Labs was Repeatedly was forced to hold my Speciman of Bowels in the Container that was Toxic and Offensive Smelling to the other PATIENTS whom also didn't appreciate the unnecessary exposure when it should have been immediately collected considering its Biohazard and the fact I kept expressing practically begging the front desk clerk with all the Attitude toward me instead came back with her superior as if I Committed a Crime "UNBELIEVABLE"

I went here for a basic x-ray of my hip. I didn't need an appointment because the only do walk-in's…read morefor x-rays. I was checked in quickly by a friendly woman who answered my questions. I waited for maybe two minutes before being called back and having my x-ray done. It took me maybe fifteen minutes total. Way easier than I thought it would be.

Barbara ultra sound sonogram tech is great. Very kind and understanding…read more Front desk is business like as usual. MD read and completion is very good with timing snd analysis . Parking is good .