My bruises are even worse and the pain still isn't totally gone. Avoid this place at all costs please! The level of care was not there. read more

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"We are short staffed and always running behind" Quote from staff. I waited an hour past my appointment time. The person who took the blood was rude and very rough. read more

The wait time was not bad here, but insisting I pay 3 times the amount of my copay and telling me I will be refunded the amount back if not needed is criminal. I already know I only owe my copay, they are taking my money for no reason (my insurance card tells them my copay). Try the lab at MWH in the Thompkins Martin building. They only bill me for my copay! read more

The staff was very friendly & the "Wait where you are comfortable" option is great. The service was quick, I was in and out within 10 minutes of checking in! read more

GREAT JOB! The man who drew my 11 year olds blood was quick, and got her blood on the first draw! Thank you!

Layout of the office is kinda crappy, check in and sign in are at the same window so if you get there first thing in the morning the receptionist takes a long time to check people in for labs because there's a line at the window off people signing in. Other than that this place was great. Everyone working was very friendly, the guy who did my blood work was very patient and professional. Will definitely come here again for blood work. If you go on a Saturday make sure you get there 30 minutes before they actually open though to sign in. I got there at 8 when they opened and there were already about 10 people signed in ahead of me. read more

I walked in today at 8:10 and was out in 30 minutes. The woman at the check in was very pleasant and so patient despite the waiting room being full. The woman that drew my blood was also incredibly pleasant. She complimented me on my good veins, we had a good laugh about the struggles of phlebotomy. Honestly the best phlebotomist I've had. I didn't even feel her stick me. I know walking into a LabCorp can totally suck sometimes but today was a very quick and pleasant experience. read more

Labcorp performed a pcr test that I needed to get back in canada after vacation in Virginia, the customer service Is beyond words ! I had a few hiccups because I am a Canadian citizen and had adress conflicts so I had to make a few calls to customer service to get things sorted out, not only are they kind and eager to help but I can honestly say it was most pleasurable experience I have ever had in health care. Keep uo the great job , wish customer service in Canada could compare read more

My 13 year old daughter has the biggest fear of needles that I've ever seen. I was literally dragging her in to Labcorp to get a necessary blood test. Her anxiety level was through the roof. The staff there had more patience and understanding than I could have possibly asked for. The woman taking her blood had the calming voice that she needed. Thank you for getting us through this ordeal. read more

Employees complain instead of doing there job. Will talk badly about you loud enough for other patients to hear. You will wait at least 2 hours. So unproffesional. read more

Checked in and before I could finish write by my name and sign in time on the clip board the receptionist grabs up the clip board immediately. Attitude is rude. Atmosphere is rude. It's only 10:15 in the morning. I can't stand rude people who work in public. Geesh! I'm a nurse here doing my 1-10 PNL for employment. read more

Horrible wait. And then we saw on the sign in sheet that 4 people who signed in after us were taken back before us. Need some better help and organization here. Over an hour wait. Very disappointed! read more

This location can not keep scheduled appointments. They will continue to take walk-ins before appointments. If you don't mind the wait then they will draw your blood. If you need to keep a schedule and need an appointment skip this location and find another lab that can help you. read more

It's Feb.7, 2017, 9:23am. I just walked out of that Lab because whoever is that woman working at that time thinks people can't read when she told me that the lab-work that i have "REQUIRES" me to go to Quest because they have my records. I have an account with them because i went there a month ago and it indicated on my paper both my Labcorp and Quest account#. I have no doctors slip that orders me to just go to Quest. The place was too busy to argue. With her attitude, she obviously wants people to stop coming. Way to go getting rid of clients. Once again, i came face to face with someone who wants to make paycheck but doesn't really want to work. read more

Came in for routine lab work and had to fast for 12 hrs beforehand. The place opened at 8:30 and I was here at 8:40 but had to wait over an hour to be seen. Ridiculous. read more

Horrible service. Waited over 2 hours to be seen. Would never recommend this facility to anyone. Find another lab!

Labcorp allows you to make reservations online! imagine? I am a former employee of a competitor, which will remain nameless, however, the skill of the techs and the timing for those of us who make responsible appointments, you can't beat them, especially at this location. If your insurance requires you to use labcorp then get on board and make your appointment online, don't just walk in and expect to be out in a jiffy , that doesn't happen at any medical practice or lab... read more

A long wait. The nurse was rude, and unpleasant. I walked out without any lab test. I will not return to that location.

I will never go back to this location. I stood there for 1/2 an hour thinking I was in a line while someone was at the window. There were no signs saying to use the Express kiosk, I didnt think I could use it ( it wasnt there last time I was at labcorp) because I had multiple orders from different doctors. In my mind that isnt "express". Turns out I wasnt in line at all, it was just many people standing around because there was no place to sit. After the people left the window I went up there and waited another 20 minutes while the lady at the front desk had a social conversation with other workers back there. Qhen she finally asked me if she could help me I told her I needed to check in and she said "did we check in at the kiosk?" I told her no I didnt and explained why and she said "well we need to check in at the kiosk first then wait our turn to be called to the window". Uh. Let me tell you, WE marched right out of there and went to a different lab. In the 50 minutes I was there, not one person was called to the back. I dont recommend this location to anyone. I was in and out of the other lab I went to in 25 minutes... read more

So I made an appointment for my lab work. I call the place and ask what is your protocol for appointments. The guy says "walk in"???. I get there and the place is packed. They've removed some chairs but when people are standing where the chairs used to be then what good is that? I tell the woman at the desk that the lack of social distancing in this place is dangerous. She looks up and yells "everybody I haven't called yet go outside". A dozen people leave. She says they will call me when it is my turn. I go outside and wait in the car. 10 mins. pass. I go back inside. She insists she texted me. She didn't. But at least they took me back to get my blood drawn so I could get out of that Covid hot bed. They are understaffed and they just don't care about their patients' safety or their own safety for that matter. If your insurance will let you go some place else do so. My lab work was printed on front and back of the page. What do you want to bet that they didn't do the half on the back of the page? TLDR - No COVID safety procedures being followed at all. Staff is rude and non responsive. If I get Covid in the next two weeks I'll KNOW it was from that place. read more

This is the worst experience I have ever had with lab work. There was one poor person doing everything and about 20 people waiting and still coming in. My lab work was invalid, and I had to have it redone. I think they mixed the vials. My doctor nearly put me on medicine for diabetes (which I do not have) They also billed my insurance incorrectly and because of this I am getting bills for almost $200. I had a much better experience at Quest Diagnostics. read more

I read previous review and made an appointment online. I arrived on time, though I had problems locating the place because it is inside PrimCare building. Several people were waiting at 9 am as walk in patients. I was taken back immediately. Blood was drawn professionally and painlessly! I would recommend this location but always schedule an appointment first. read more

I have been using this location twice a year for at least 10 years. Never had to wait over 20 minutes. Staff has always been polite, competent and efficient. read more

I took my new born in to get blood checked at 2511 Salem Church Road Fredericksburg, VA. 22407. The woman at the desk was named Maryann or something similar was very rude to me. She was carrying on a phone conversation when I walked up and continued it for several minutes after I had approached the window. She then scanned my insurance card and wanted me to put my address and phone number on the resulting copy. Having not slept for the last couple of days I left off the city, state, and zip code. She announced this discrepancy to the entire waiting room and then made a joke of it to the couple that came to the window next. While filling out another form she told me to fill out the top half and then after I began querying my wife confirming answers she then told my wife that I only had to fill in the babies weight. This woman's behavior was very rude and unprofessional and she needs to be trained on customer service and how to deal with the public. read more