My bruises are even worse and the pain still isn't totally gone. Avoid this place at all costs…read moreplease! The level of care was not there.

"We are short staffed and always running behind" Quote from staff. I waited an hour past my…read moreappointment time. The person who took the blood was rude and very rough.

My experience at MIoF was nothing less than pleasant! My appointment was at 12 Noon and I was…read moreasked to arrive at 1130 AM, which I did. My scans were completed and I was on my way at 12:05. The nurses and technicians were thoughtful and professional. The experience was pain-free. The facility was clean. I recommend checking-in online to avoid any delays at the admittance windows (which also was quick and efficient). This was the second set of scans I've had at MIoF and both were equally positive. I am grateful for the care I received.

Arrive a few minutes before my mri appointment 2:45 for 2:50 appointment. Apparently not their…read more220pm "arrival time"Was refused service and asked to reschedule so I now have to be inconvenienced on a second day for an appointment that should've been taken care of today. All I got was excuses from front desk and "supervisor" I spoke with. They took another patient ahead of me. All I got was excuses about prep required for mri. I agree with the other posters who had similar experience. Unacceptable. This is why there needs to be more alternatives in our community. Mary Washington is buying out all the doctors and we are stuck with higher prices, worse service, incompetence

Great service, Very Friendly staff, Owner was very helpful and friendly. I fully recommend to…read moreanyone especially people who are self pay like myself. Will definitely be using them for future services. Thank You.

This was one of the most uncomfortable experiences I've ever had. The staff were extremely…read moredisrespectful toward a group of Hispanic men who walked in, constantly rolling their eyes and showing clear hostility toward people of color. As a person of color myself, I felt completely unwelcome the entire time. On top of that, the training and professionalism seemed very poor. The employee repeatedly stuck me with the needle multiple times before finally doing it correctly, which was painful and unacceptable. I would not recommend this place.

Horrible experience at this location. I have had many pre employment drug test screenings and this…read moreplace by far has been a nightmare! Tina has the worst customer service ever. You can tell she really hates her job. Had to go 3 times in one day to finally be able to complete my screening. No empathy or care for people and very rude. This place needs nicer people in there or Tina needs some serious training on customer service.

The worst ever! This was the 2nd apptmt in 2 weeks. The first was cancelled due to construction…read more Today was cancelled with no warning except for 30 min. I was there after fasting only to find the door locked and the place dark. When I got home, I saw they had notified me 30 min earlier. Thanks, Quest. You people are incompetent but it's no surprise. You fall in line with Mary Washington Healthcare. What is wrong with you people? I'm pissed.

I actually contacted the main office about this! I made an appointment over a week ago & had a…read moreslot on April 1st at. 11:45 am. I accidentally went to Quest Lab instead which is on the same block. The person there said I needed to go to Labcorp So I immediately went there but unfortunately I was 15 mins late & when I explained the mistake she abruptly said we cancelled your appointment. I said even it was only 15 mins but she was rude & nasty!! I asked can you tell me what the wait time would be & she said NO & I said can you give me an approximate time & she said NO! This is not service it's like she was looking to degrade someone!! It obvious that she was racist to white women!!

I hope the supervisor or manager reads this and processes what happened to me. An older white lady…read morewho works there hurt me while trying to draw my blood. She did not communicate with me about my concerns with needles and instead went right into sticking me. I could feel how hard she went in, and she verbally told me she "popped my vein" while still trying to draw blood. She then went to get another lady, who was very nice and communicative with me about the procedure. She used my other arm and drew blood beautifully with no pain--I only felt a tiny prick, no digging in my arm. She talked to me about her son who works at Applebee's and how her children are in college, which really helped ease my mind. I told her I did not have a great experience the last time, and she apologized to me, showing genuine concern. I hope they do something about that older white lady who works there--she is very rude to patients. I've heard her attitude in the waiting room, where she was yelling at a Hispanic mom and daughter who came in with an envelope from the doctor needing care. The front desk was confused, but this lady came out expressing so much attitude that it made me uncomfortable. I even told myself, "I hope I don't have this lady draw my blood," but she did--and she popped my vein. Now I have a bruised arm and had to take Tylenol when I got home for the pain. I wouldn't say to NOT go here but if your uncomfortable with Somone's attitude don't let them in your personal space.

I've been here a number of times for an MRI and the service is consistently great. From check in…read moreto departing. During the MRI they will even play music for you and the staff so helpful. This time I had challenges tying the neck portion of my gown and a staff member kindly assisted. The specialist assisting me, Brian was friendly and attentive. Not a place you want to go because it usually means there is an issue but I had choices and this was my first.

I'm going to try to keep this brief. Whoever coordinates the scheduling for Medical Imaging are not…read moreone quarter, not one half but they are complete morons. My first experience, my physician ordered a CT scan and the earliest appointment was in 3 weeks. A couple of days before the scheduled appointment, I received a call stating that the wrong CT had been scheduled so I would have to re-schedule another 3 weeks in the future. I canceled and went elsewhere. The second experience, my physician ordered a MRI of the head and neck. The earliest time slot they had was in 2.5 weeks. So I show up to the appointment, go through the check in process, I finally get taken back towards the MRI, answer a few more questions before the young lady asks, "so you're getting a MRI of your head?". No, I retort, it's of my head and neck. She replied, "yes your doctor ordered an MRI of your head and neck but you were only scheduled for the head part tonight". WHAT!!!!! I was livid. It took every morsel of my being to restrain myself. I'll be getting the MRI of both head and neck done at the other place where I previously ended up, because they seem to operate with a basic level of common sense.

On Sat, 7 Apr. I had taken my battery to Dumphries Auto zone for battery replacement due to the…read morevehicle not starting. Rep said that battery would have to tested. An hr. later I was notified that the battery was charged and good. I had my doubts but took my battery home and put it in vehicle. Sunday I started my vehicle but engine kind of lagged but finally turned over. I drove for an hour and came home. Monday went out and of course vehicle would not start. Jumped it off and headed out and then the alternator light came on. I thought that maybe the rep was right. I contacted my dealership to have them run a diagnostic test. They ran the test and the diagnostics passed but battery failed the load test. Dealership said alternator light probably came on due to alternator working harder to keep battery charged. Being I was in Spotsylvania, I decided to go to the nearest Auto Zone to get a replacement. I went to Spotsylvania Auto Zone and the rep, said she was a manager and could not provide a new battery until they tested it. I explained that it had already been tested and was told by Auto Zone rep in Dumphries that battery was good but in reality battery would not hold charge and that diagnostic test was conducted and passed but battery load test failed. I even showed her the paperwork from the dealership. She did not care as long as their battery tester provided a Green light. We went back and forth and she said she could get someone higher up to see if they would replace the battery. I said that would be great. I waited for 10 minutes and no one ever came back outside so I left. Luckily there is more than one Auto Zone so I contacted Dumphries again and spoke with the manager. Thank goodness he had common sense and replaced my battery and I explained to him the money that I had wasted just to prove that the battery even though it may have read "Good", was actually bad and would not hold a charge. My vehicle starts every time now. To the manager in Spotsylvania, please listen to your customers, I am 60 not 16, this is not my first time dealing with car batteries. No customer wants to spend extra money when not needed or waste their time and the customer has the proof showing the battery is bad, but they would not even look at it. In the end I got my under warranty battery replaced and the only thing that you and Auto Zone accomplished was turning a lifelong Auto Zone customer into a non- Auto Zone customer. Keep up the great work.

I went to the AutoZone in Locust Grove, Va. l left my wallet behind by accident. The employees…read morestole $70 out of it. They said it was found in parking lot bit I left it with cashier. YOU DON'T STEAL FROM LOYAL CUSTOMERS. I WILL NEVER SHOP AT AN AUTOZONE AGAIN!!

Today was one of those days where I felt completely stuck--my car started shaking, the check engine…read morelight was flashing, and I didn't know what to do or who to trust. I pulled into Little Tire Co. Tire Pros, and that's where I met Leo. From the moment I walked in, he was kind, calm, and genuinely cared about helping me. He explained everything in a way I could understand and never once made me feel pressured or judged. He went out of his way to help me get back on the road safely, and I left feeling relieved and grateful instead of stressed and scared. I don't usually write reviews, but I really wanted to share how much Leo's kindness and honesty meant to me today. Thank you, Leo--you made a stressful day so much better, and I won't forget it.

service you can trust. I always take my vehicles there for inspections and repairs. The workers…read morethere are polite and knowledgeable.