I walked into this store on Saturday for the first time, and for the last time. I am a Christian, a mother, and a Registered Nurse. It was on this day that I was profiled and treated like a criminal by the owner Judy.
I said hello after entering and looked around for a few minutes before going upstairs. I have been looking for a full size bed frame for a room in my new home. After a few minutes a lady (Judy ) came upstairs and stood next to me, acting, and looking at me with disapproval. I asked a question about an item, and she answered abruptly asking " What was I looking for." I explained I was looking for a full size bed frame. She told me they didn't have any and encouraged me to go to another Antique store. She then asked me " What happened next door, at Bad Girl Antiques, " " What did you do over there. " She told me that the owner of the other store ( Yvonne ) came over and told her about me and that I was in this store now. I explained to her what a terrible experience that I had when I tried to shop next door. That after going inside the Antique store, also for the first time, that I was asked to leave, "if I was the girl from last week, because I looked like her" I explained I left that store per choice because of poor customer service, profiling, and mistaken identity. Because I was not that girl from last week, and I had never shopped there before. I asked " Please tell me that I am not going to have a problem here too, or with you, that I just wanted to shop, and enjoy my Saturday morning. She assured me that we were not going to have a problem, and then asked me for my name. I introduced myself as Linda. She then asked me to tell her my last name, and also asked to see my drivers license or ID. I thought this was odd, and a bit insulting. I asked her if she asks for that information from all of her customers. She told me," no I just need it so that you will not be in trouble for whatever you did next door. It was at that moment that I relized my shopping there was a problem and that I needed to leave. Also there was a bed frame over in the corner, yet she denied having any and encouraged me to shop elsewhere. I never made it over to see the bedframe. I headed down the stairs, approached the front desk and asked if I could talk to the owner sitting at the desk. He said he would talk to me after he finished with the customer he was talking to. I said I would wait. After waiting a few minutes the lady that insulted me upstairs approached and once again asked me for my drivers license. Once again I asked her if she asks all her customers for there full name s, and ID s . I told her that I wanted to speak to the owner about the way she was treating me. She then introduced herself as Judy, the owner and stated " I am now going to have to ask you to leave the store"
I was on my way out, however stopped at the desk to talk to the owner and pick up a business card. Mistaken identity, profiling, and poor business relations. I know that I have never been so insulted. Judy, it's my suggestion that you focus on your own business, and perhaps protect, and respect, your new, and or future customers. Let Yvonne fight her own battles, and drama.
I really hope that no one else is ever treated this way again, in either store. Also, if you decide to shop here I hope that you do not look like " that customer from last week"
In close, it is my choice to walk in, my choice to walk out, my choice to never return, as well as my choice to write this poor review on the terrible treatment I received, all because the owner of the store next door thought I was someone else. I am happy I did not spend any money here. read more