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    Anthony's Business Machine

    1.0 (1 review)

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    8 years ago

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    Office Depot - Very kind employee with great attitude! Thanks for being so kind!

    Office Depot

    (21 reviews)

    $$

    I had a deadline to meet. Greg in the shipping department was awesome. I was so nervous, I was…read moreshaking that I wasn't going to get the package mailed out plus make an apt in the middle. He took care of everything. So glad this office depot is on my neighborhood. Plus they didn't give me any problem using a coupon I had just received in the mail. Note. There was a line of about 10 people but it took 12 minutes for me to get to the front of the line which I thought was reasonable. Also, once they are working on your project you no longer have to wait in line, just go to the pick up line.

    Doing business printing services should not feel this difficult…read more This Thursday morning around 8AM, I visited Office Depot after preparing everything the night before for an important print order. I downloaded all of my documents onto a thumb drive and came ready to print and purchase a printer for my business. When I first arrived, one male employee told me someone would assist me with printing and my printer purchase. However, once I got to the print center, the experience became extremely frustrating and confusing. I was assisted by an associate named Rebekah, who directed me to the self-service station even though: * I clearly explained I needed assistance * I had my thumb drive ready * There were no active print jobs being completed behind the counter at the time The self-service area was already crowded, and multiple customers seemed confused and needed assistance as well. Several of us had to repeatedly call Rebekah back over to help. I remained patient and respectful the entire time because I understand customer service jobs can be stressful, but the level of support provided was disappointing. When it was finally my turn to use the self-service printer, I again explained that I was unfamiliar with the system because of the type of printing project I needed completed. Rebekah briefly showed me how to insert the paper, but when I had another question, she immediately walked away before fully assisting me. The entire interaction left me feeling unsupported and honestly unwelcome. As a business owner who is beginning to offer new printing-related services through my company, this experience really put a bad taste in my mouth. I normally enjoy shopping at Office Depot, but this particular location and experience made me question whether I'll return. I truly hope management improves customer assistance in the print center because customers should not feel lost or ignored when seeking help, especially during slower hours.

    StenoWorks The Court Reporting Store

    StenoWorks The Court Reporting Store

    (6 reviews)

    I ordered a tripod from StenoWorks on October 24, 2024. I paid $177 which was to include second…read moreday shipping. I didn't receive the tripod until a week later. When I opened the box, I couldn't even use the tripod. It had sharp spikes on the turning knob so that it was impossible to lift the top of the tripod. The turning knob was also broken in half, and there were scratches and dents (see pictures). I spoke to a gentleman on the phone who was extremely rude. I sent pictures of the tripod they sent me, and they sent me a second tripod and I paid to return the original tripod, even though I was told they would send a box for the return shipping. The second tripod did actually arrive the second day. I used the tripod approximately 3 times, and then the silver part that connects to my steno writer started turning so I can't even attach my writer to the tripod. I emailed the company. No response. I waited another week or so and called. Spoke to a lady who said there's nothing they can do for me, and I would need to contact the manufacturer to have it repaired. I would not recommend ordering from this company, and I would absolutely not recommend the InStand tripod.

    Hands down, the very best court reporter's treasure chest of supplies and new equipment. Having…read moresaid that, I have had the pleasure of dealing with them with regard to the sale of my used Stenograph Wave Machine! Mind you my machine was in excellent condition but I was treated fairly and professionally. I spoke to one of the agents there, Sandy and she impressed me with her knowledge and professionalism. And the best part about it was the fact that they offered me a fair trade for the machine and its parts. I was completely happy with their service and to be honest, I have always been happy with their service and products. As I mentioned before, they are literally a treasure chest of supplies for both the court reporter student and the professional. They offer supplies that many large stores like Staples no longer offer. Their store is literally a dream because there isn't anything that I won't find with limitations, of course! Honestly, after my amazing experience, I look forward to purchasing a new machine and anything else I may need. Thank you!

    Anthony's Business Machine - officeequipment - Updated May 2026

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