I hired Anthony Business machine to service my printer. After several attempts in him trying to fix the problem, he told me that I needed to replace all of the drums. I paid him $365 to do so. After 1 day, the printer gave us an error message and would not print. He came back in 3 more times to fiddle around with the printer to no avail. Our copies are smudged and the color copies look like black and white with very faded hints of color. He has been called several times to come in and fix this problem but has not answered any of our calls. He said that he would be coming back as he knew when he left that the printer was not functioning properly. He has never returned nor has he responded to any of our phone calls. The printer is now worse than what it was when he first came in so I have to replace the entire machine. Stay away. I have filed a complaint with the BBB to try and get our money back.
Photos show the following:
1. Image as it should print
2. Image as it is printing since Anthony Business Machines replaced the drums
3. Image as it should print
4. Image as it is printing since Anthony Business Machines replaced the drums read more