My Fitness Spa kept tripping the breaker every 30 minutes. After wasting time with an electrician…read moreand $1,000 to replace a 60-amp breaker, I called Southern Spa Service. They quickly diagnosed the issue, replaced a leaking ozone system, and verified full operation. My spa was up and running in under an hour! Outstanding service from highly skilled technicians at a very reasonable cost. I've learned most spa distributors in the Richmond, VA area rely on Southern Spa Service for their service calls. They're in high demand, so scheduling takes patience--but it's absolutely worth it for Southern Spa's expertise and reliability. If you need professional, knowledgeable techs at fair prices, this is the company!

Excellent experience. Until we called Southern Spa we'd had no luck finding someone just to come…read morelook at our hot tub. Within days of our first phone call to them, Kevin came out and quickly found the problem. He even had the parts on the truck! Everything about this experience from start to finish exceeded expectations. Good communication, courteous, knowledgeable, prompt and personable. Would give 6 stars if I could.

Amazing company if you're in search for a new automatic pool cover! Great communication, itemized…read morebreakdown of installation and super efficient install with great warranty.

We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

If I could give negative stars I would. We spent 8 thousand dollars, more money than we have to…read morespend, on a pool cover that was not installed properly. We have asked them numerous times to come fix their mistake and they have sent incapable people out to fix it"fix " it. They never fixed the problem and have simply let this further fall apart. I have a toddler. It is unsafe to have my child near this pool which is why we spent the money in the first place. Now they are not answering my requests that they fix this issue.

Some techs are good, but others are terrible and don't take care of equipment. if you use this…read morecompany, stay right with the techs or you will likely be sorry.

The Spa Slingers crew were terrific. They maneuvered my hot tub down some steps, a feat that looked…read moreimpossible. They were smart, friendly, polite, and quick. I am very happy I found your company.

Spa Slingers delivered a swim spa to us and absolutely tore up our yard!!! We told them where to…read morebring in the truck and trailer with the spa, and ignored my husband. I guess the owner, Chris Parker, thought he knew our yard better - especially after 4" of rain! He got stuck and barely got back out. Then he lied to Barefoot Spas, saying he had "permission" to tear up our yard. What an insult to our intelligence! The only truthful thing Chris Parker did was to state on the bill of lading that the headrests were missing. You would be wise to never do business with Spa Slingers!

Brian came out same day to repair a pump in the winter. Found the issue in the breaker box and…read morefixed it. Reasonable price, nice fellow, will use him again. Thank you!

great folks to work with, very knowledgeable l highly recommend them to anyone who needs there help.read more