Went in for a basic manicure. I have naturally strong nails so didn't want the gel. I told them just the basic and they asked me 4 times if I wanted the gel. I know it's an up sale for them but it was getting rather annoying. Anyway, if you're looking for a relaxing experience don't go here. They rush you thru so fast I started to feel anxious. They don't take their time on the polish so I had gaps, spots where they didn't brush the top coat down to the sides of the nail. The arm massage was so quick I honestly didn't even know what the point was. I'll go elsewhere next time read more

My wife and I were quoted a price for my daughter's nails. We left her and they charged her twice the amount quoted. I went back to speak with the owner and he said that he needed to call the owner. He pretended to call someone. I waited for him to finish his pretend conversation and I asked to talk with them. He then admitted that he was the owner. In the end he agreed to give me a partial refund. Stay away from these crooks. read more

This is by far the worst experience I have ever had for a pink & white back fill. I am an hour in with only 1 hand done and my nails do NOT look good. So disappointed read more

Wasn't impressed by the pedi here at all. The menu stated the classic has a 8 min massage but i was only massaged maybe 2 mins. The polish job was also not so great. I don't recommend this place honestly. But everyone is friendly!! read more

Anthem Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Teresa and Tracy are the Bomb!! They take excellent care of my wife and I!! We go every two weeks and they always deliver the best service and they really know what they are doing!! Our hands and feet have never been better! The salon is clean, excellently managed, and the staff is terrific!! They treat us like family!! Best salon in entire area! read more

I absolutely love this nail salon. When I go to this salon I will get the dip powder(which is amazing). After having my nails messed up at a different location, I went here and they redid my nails for me. They always make sure your nails are even and look great. From now on this will be my go to nail salon! The service is also very good. The workers are friendly and seem to always have a smile on their face! read more

Anthem Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

I have visited Anthem Nails several times under the new ownership. The first two times were fine...they even corrected some gel polish after it chipped the second day. Today I took my mother-in-law in and we both had issues. First, they left my gel soaking for 45 minutes as they did my pedi. Told them it was burning...nothing. On both my toes and fingers my color not what it was on the example nail, they did nothing to fix it after I repeatedly told them I was unhappy and pointed out it was nowhere near what was represented on the example nail. They showed no interest in making me happy, argued with me and rushed me out the door. My mother-in-law had to have them correct bumps and lumps which seemed to make them unhappy! Plus it took a VERY long time. Ugh. Not going back. read more

Nice place to get your nails done. Nothing overly fancy but nice employees with asian accents. 10 message chairs + 2 child size message chairs, message room, nail bar and nail tables. read more

Anthem Nails & Spa - Anthem Nail & Spa Price Menu 1 of 2 as of 11/24/17 - Nail Salons Near Me - Phoenix, Arizona

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Checked out this location w/ my friend after taking a look at the yelp reviews and pics. Seemed like a place worth trying so we decided to give it a whirl. I was very displeased when I seen on their price menu that they charge $30 for gel. To me if you are going to charge a full $30 I expect my nails done to the highest quality (side note: I've noticed some places that charge cheaper end up doing a way better job) Next, I was very disappointed in the Manager of the salon for not taking ownership over her work. She didn't cut my friends cuticles enough which made her nails look like how she originally came. Another one of her employees had to clean up her mess because she seemed very frazzled. I was very displeased with this location and will not be returning. read more

This is our fave place to go. Staff is friendly and they have kids chairs which my daughter loves. You get a menu to choose what kind of pedicure you like. read more

Great crew came on-board at this shop over the past 6-9 months. Huey does excellent work on acrylic nails and his polish work is consistently outstanding. A completely different customer experience vs when this place was under prior ownership. Recommend you give it a try read more

I've been coming here for 4 years and I'm always satisfied with the quality workmanship that Lillian performs. I like that she is a stickler to details. I've been to other places before finding Lillian, and she is head and shoulders above other estheticians (people who can do all at the spa). Also, she has a staff that performs at the same high quality level as Lillian does. Janice G. read more

Even though the name of the business has changed (from Lillian Nails and Spa), the Asian person named Michelle, said she was the owner. I hope she is not there. The technicians are good at what they do, this review is specifically about the poor customer service (MICHELLE) toward my mother. Interesting how some businesses seem to get away from a 2.5 rating, by changing their name. ORIGINAL REVIEW: LESS THAN ONE STAR IF POSSIBLE - May 19th, 2017 - My wheelchair bound Mother had an awful experience with the person named Michele. She has a very very very heavy accent, not very well dressed and has no problem speaking in front of customers that do not understand her. At 6:05pm, I called to see if I could bring my Mother for a manicure. I said if it is too late, please let me know and I can bring her tomorrow. The person on the phone asked if it was a manicure and pedicure. I stated only a manicure. The person then said yes, bring her in. Never asked for contact name or number. We arrived in 8 minutes. I had to bring her in with her wheelchair and pick a color for her nails. The attitude started right away from the person drinking her water and seemed more concerned about leaving before 7:00pm, sitting over in the corner. I help my mother pick a color and rolled her to the station. The young man was very nice and assisted me in getting her wheelchair situated at his work station. I asked how long and he said 30 minutes. I said I was going to stay in the shopping mall, not driving and I would be back. As I was leaving (at 6: 18pm) out the front door, the person shouted 15 minutes. I explained to the person that the technician said 30 minutes and asked which is it. The person shouted to the young man in a foreign language and then continued drinking the water. I left and went 2 doors down to GNC. I walked around and arrived back to the salon at 6:48pm. The attitude of the person was horrible. As I walked to get my mother, she had a scared look on her face. I asked the young man if everything was okay and he said she her nails were dry and ready to go. I rolled her to the front desk and the person had an extremely negative attitude. I asked to charge the amount asked to add a tip. Without looking me in the eye or having any kind of business/customer service skills, the person ran the card and slid the the paper for me to sign. As i signed the bill, I asked if I had done something wrong or offended her or was she upset with me. She never looked me in the eye, she mumbled that many people drop off and leave. I apologized several times, and the person had nothing to say. I asked what was wrong and no response. I stated the person has terrible customer service skills and I also added that if I should never bring my mother after 6:00pm, then the person should never have told me to bring her over the phone when I called. Again, never asked for our name or contact number. I asked her for her name, she mumbled something, so I asked again and she said Michele. I thanked her making me feel stupid and that she has poor customer service skills. She had no response and never looked at me as we exited the salon. I was upset for my mother and myself because the person has no customer service skills and has an awful attitude toward people. WHY is she allowed to work there? Is there a manager above this person that can reply to this post or understand that this person should NEVER be allowed to deal with customers, EVER. To follow-up, my mother told me in the car that the person went through her purse to find a contact number. My mother was scared and did not know what to do and could not understand the foreign words being spoken. I was finishing helping my mother into the car and putting her wheelchair in the back of the car and I saw the young man leaving and walking into the parking lot to get to his car. I apologized to him if I kept him past his allotted hours, but it was still only 6:58pm. He had stated earlier the salon is open until 7:00pm. While I was finishing up getting my mother settled, I saw the person come out of the salon at 7:04pm. She locked the salon door and preceded to go to her vehicle. LICENSE PLATE: BGF4634 in a not very well kept black truck. The important part is that she seemed that she felt is was okay for her to park in the very front spot of the salon. Blocking customers from parking closest to the door. Again, no customer service skills whats so ever. My mother likes the technicians, so I am stuck going back every few weeks to get her 1 of 2 affordable monthly events that she enjoys. Please know that this was a very horrible experience and that I am not sure what may have been taken from my mother's purse, if anything. Obviously, the technician knows how long it would take to do a manicure not the person who sits round drinking water. PLEASE BE AWARE THAT IT SHOULD NOT BE TOLERATED TO ALLOW A FRONT PERSON/OWNER TO TREAT PAYING CUSTOMERS WITH SUCH DISREGARD. read more

Visit this place on the trip to Arizona last week. My wife wanted to do her nails so my sis recommended coming here. It was a very good experience. I did not use their nail services but my wife was happy with the outcome. I like their manager. she was very friendly and fun to talk with. She even offered me use their massage chair and free drink in the meantime. Thank you very much for a good time. read more

Absolutely terrible time management and questionable hygiene practices. I made an appointment today for 2 pedicures and upon arrival we were immediately taken back. Great right? I then sat with my feet in cold water for 47 minutes as they continued to welcome in customer after customer with the promise of "yeah we can get you right in". Ummm you can't even get the people that had appointments in. After complaining, they finally started my husband and he was almost done before my polish came off. (We had to bring this to their attention multiple times.) Here's a tip, start the one that needs polish and dry time FIRST if you don't have the techs needed to start them together: I had to downgrade my pedicure from the Royal ($65) to the Classic ($25) to even hope I could be done as a sorta similar time as my husband so he wasn't waiting around at the end for me. The tech actually said "Ok great, that's easier for me" What!!!! That's terrible business practice. Then he cut my cuticle WITH A BUFFER and put it back. (I said something.) My husband was finished about 20 minutes earlier than normal... so they are cutting corners to get more clients in. Just terrible. This is not the first time management issue we have had with them, but we will never be back, especially as I watched staff put a buffer with my blood back in for use. It should have been tossed. So disappointing read more

Way overpriced. Got charged extra for services not received. Nails looked pretty good in the end but won't return.

I've been here a few times for pedicures and it has always been a great experience. The atmosphere is relaxing and I enjoy that they keep the magazine selection fairly current. read more

The new owner has changed the look completely from the old Lilian nails. It's not only cleaner and more inviting now, but it has the look of an upscale spa. They even have a slushy machine to help you cool off while you have your nails done. There are a large variety of both polish and gel colors to choose from and they add in little extras, like a hot stone massage included with their basic pedicure. Everyone working there is friendly and my nails always look fantastic (& I'm really picky with how my acrylics look). I always have a good experience here. read more

Pleasantly surprised that I was able to get an appt on Christmas Eve. The salon is very clean and the employees were really nice. I received a very good pedicure. I will definitely return when I'm back in town. read more

I have been coming to Anthem Nails for a year now - after trying all the other local nail salons. Michele, the owner, has been doing my nails the entire time - SNS. I came to Michele after one of the other Anthem salons burned my nails with gel tips and ruined my nails. It took 5 weeks for Michele to get them growing again using the SNS regime. Now, my natural nails are long and strong, and I love them. I tried another SNS place in the Norterra area before finding Michele, and they only had about 3 SNS colors. Michele carries lots of colors and is always willing to play with colors and color layers, etc. Michele is very matter-of-fact, so she can come across as brusque, but getting to know her, I found that she has a great sense of humor and loves to do a good job for her customers. The ladies who do my pedicures are very sweet and nice. I am very happy with Anthem Nails and call this place my salon. read more

I have lived in anthem for just over three years and have gone to this place to get my nails done the entire time. It used to be called Lillian's nails and when it switched owners it is now anthem nails. Most of the employees are the same. That I've noticed the only face that has changed is the new owner or manager. She has turned the place upside down in a good way as far as how it looks. It definitely has improved dramatically. She usually does my nails and does a great job. But they've all done them in the past and I don't have a complaint about any of them. Mind you, this is your typical nail shop that you find everywhere throughout the valley and their prices are similar to what you'd find anywhere else. I do think that working in a service industry they could definitely work on how they speak to their clients and a few of the things they say. That is really what's holding me back from giving them the fifth star. But if you compare it to similar nail salons they really do a great job, the place looks really nice and their prices are great. read more