I brought in the 1991 Mac Classic my wife used growing up. At this point the screen was very dim…read moreand the volume very soft, even with everything turned up to max. It was hard to use this way and I worried about it getting even worse. These guys were able to completely restore it! It works like brand new now. The price was great and they got the job done fast. Fantastic experience! If I ever have any other vintage electronics in need of repair, I will bring it to them for sure.

I brought in my 5 year old Sonos subwoofer that suddenly stopped powering on. Earlier that day I…read morehad called Hi-Tech Electric Service Center, explained the issue, and was told "sure, no problem, bring it in." I even mentioned what I thought the problem was and that I preferred a professional to handle it. After leaving work early and lugging a 35 lb sub about an 8 minute walk to the shop, the person I spoke with asked what was wrong, then basically told me I should just do it myself. He then said he was uncomfortable having his team take it apart and declined the job. This is exactly the kind of thing that should have been communicated over the phone so I didn't waste the time and effort bringing it in. On the positive side, he seemed honest and didn't try to pretend they had skills or comfort level they didn't. He also recommended another shop in Chinatown that "will fix anything," although I checked their reviews and decided not to go that route. In the end I repaired the sub myself successfully. Overall, I appreciate the honesty, but I was frustrated by the lack of clear communication up front that led to an unnecessary trip with a heavy piece of equipment.

I went to Micro Center to buy a PC. I wanted to get a medium-range build, and Michael Watanabe was…read moreas helpful as they get. He was very patient and also helped me pick out the best parts that someone would need. He answered all my and my mom's questions perfectly, and it was like the PC was already finished because of the immense help.

Over the years, we have bought computer components at good prices from Micro Center and they have a…read moregreat selection. They run special deals on combos of motherboards bundled with CPUs & RAM all the time, which I used to build mine and my son's last computers. Their prices are competitive with online stores. I also like that they occasionally send out coupons for free stuff, like memory cards, flash drives and Bluetooth headphones just to lure you back into the store. Plus they have clearance items that are always good to check, never knowing what you might find. Not as well known as for their computer components is that they also sell many hobby items similar to what Radio Shack used to stock. They have breadboards, soldering irons, wire strippers and other tools. They also sell techie toys like drones, 3D printers and even LEGO sets. But for a while they were also stocking model rockets and accessories, although at MSRP prices. This time, they look to be liquidating the model rocket stocks because they have not restocked in years. All rocket accessories and supplies were 50%-70% off list prices, as listed on their website and I cleaned them out of just about all the rocket engines. The checkout guy asked if I was planning to launch to the moon. What would have been $400 as originally tagged, scanned for $120. Whenever I see a crazy deal like this, I am all over it!

Cool store. Reasonable prices. LOCAL. I almost went to Best Buy in the city yesterday and was ready…read moreto pay way more for worse service and their sales pitches. But I've been trying to buy local lately and find what I want like 90% of the time, so it's worth it. Would recommend this place.

I was at the store looking for HDMI cable This young man…read morewas so extremely helpful What a pleasure Thank you for your help I really appreciate you I recommend this place very very helpful and knowledgeable

I just have to say, I am so impressed by how kind the PC Richard's team is. First, they were prompt…read moreand communicative with delivery. Then, when I felt like such an idiot because I realized I ordered the wrong size, they were SO kind and quickly put in an exchange for me and let me know how much I would be refunded for the difference before I could even ask. Will wait to see how the exchange goes this coming week, but it's been a while since I can remember a customer service exchange feeling so personable and

Our dishwasher died. And in dying, I think it was trying to kill us too (the seal started…read moredisintegrating and leaving weird probably toxic goo on our dishes). PC Richards was there for us. They had a good selection of dishwashers in the brand (Bosch) and price range (mid) we were looking, and their prices turned out to be better than the other competitors I looked at. More importantly, their delivery could happen sooner, and cheaper. There ended up being a hiccup in delivery that was mostly my fault, and when I called and e-mailed in to figure it out, P.C. Richards' responses were surprisingly quick and on point. They were even nice enough not to blame me for all the problems. I have come to expect so little of customer service reps that this was a breath of fresh air. Once we got the delivery day and time actually figured out, the technician was on time, efficient, and nice enough. There was an extra outlet that needed to be created to install so there was an extra charge I wasn't expecting, but I imagine that's just how this goes sometimes. All in all, a lot less painless than it could have been, and I truly appreciate not having to wash all my dishes by hand.

I didn't realize that this is an actual store, since my child does their after-school and camp here…read more(so, this review is not for the actual storefront). We are very pleased with the experience and diversity of choices that the curriculum is built around. There's something for everyone and I like it that they cater to different age groups and sexes with their activities. The Robot Camp after-school was a really fun way to get my son to build and program. They also have a chess camp and a variety of other really engaging options for the school year and summer. Check out their web site! I would just say that you should come in with the expectation that prices will be equal to all other childcare / education rates in the community. It's definitely not a 'bargain' but it's cool and fun!

This store is really cool. All kinds of technology-oriented maker-type stuff for adults and kids…read more Got a fun gift for a 4-year-old. They even have classes and workshops. The staff was really helpful.

I had an outstanding experience at B&H, and I want to specifically recognize Ron and the entire…read morestaff for going above and beyond. I was dealing with a serious issue--my CPU was overheating to the point where I couldn't even play my games. I had already contacted ASUS, and they told me I would need to send my computer in for repair, which would have left me without it for weeks. I also visited several Best Buy locations, but unfortunately, no one was able to help me solve the problem. When I came to B&H, I immediately noticed something different about the staff. They're not just employees--they're true technology enthusiasts who genuinely love what they do. While I was browsing, Ron approached me and asked if I needed help. I explained my situation, and from that moment on, everything changed. Ron really listened to me. He didn't rush me or treat me like just another customer--he took the time to fully understand the issue. Using his own knowledge and expertise, he walked me through the problem step by step, giving me his full attention the entire time. What stood out the most was how relatable and genuine he was--it felt like I was talking to a real person who actually cared, not just someone doing their job. After following his guidance, I went home and turned on my computer--and it was running perfectly. I can't even describe how relieved and happy I felt. It honestly meant a lot to me that someone took the time to help like that. On top of that, the rest of the staff were incredibly friendly and accommodating on my way out, which just added to the overall experience. Because of this, I'll definitely be coming back to B&H for all of my technology needs. Huge thank you to Ron and the entire team.

I only purchase through the website. It is often less than Amazon and other big suppliers and the…read moreproducts ship very quickly. What more could you want?

On the way over I was confronted by a man who asked me if I wanted to step into his shop for a…read morequick look around, there were all sorts of weird overpriced vases- I definitely wouldn't come back ever again especially because there was a weird smell that clung to my clothes. When I made it to best buy they somehow were even worse. I went home that day with a vase and no electronics

I ordered "pick up," for a charger for my "work lap top." This Best Buy location is within walking…read moredistance of my office and I've never visited this spot. The pick up line inside the store moved quickly. The rep smiled, scanned my email notification, and I was out the door. Friendly and fast customer service at the pick up counter. Quiet evening, walking out of the Atlantic Terminal Mall onto Atlantic Avenue. Great match. My charger is compatible and working effectively with my laptop just as the Best Buy website suggested. Did I tell you that I love Downtown Brooklyn!

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude is the real deal. I brought him a vintage Sherwood S-7100A that needed careful attention --…read morethe left channel bass was fried, and everything was scratchy. He treated it with the kind of respect and precision you just don't see much anymore. He was knowledgeable, communicative, and clearly passionate about old-school audio gear. He diagnosed the issue quickly, explained what was going on in plain language, and the turnaround was faster than I expected. Most importantly -- it sounds fantastic now. Warm, clean, and alive again. He offered to pick it up and drop it off from my home. Instead we met halfway on a street corner! It felt a little strange just handing over my vintage baby to a complete stranger. But I knew from from his warm smile, and knowledge of the gear that I was in good hands. It took under a week and he did a fantastic job!! If you care about your vintage equipment and want someone who truly understands these pieces, Jude is your guy. Highly recommended.

Best Costomer sopor and best price good people this store has a lot of things electronics audio…read moremusic instruments and more