This place has everything you need -- from a wide variety of shipping and packing supplies to…read moreconvenient box truck rentals for moving. The staff is amazing: super friendly, helpful, and professional. They also offer notary services, which is a great bonus. Everything runs efficiently whether you're mailing a package, picking up supplies, or getting ready for a move, this location makes it easy. I highly recommend checking them out for all your shipping and packing needs!

Quick and efficient don't have to wait to long usually Customer service is good ! Thank youread more

Mike owns his business and takes great pride in superb customer service. He packed over 20boxes of…read morebreakables. Everything arrived in perfect condition. Mike is friendly and personable. He sells shipping materials. Prices are competitive. Recommend without reservation.

Thank you for giving my 50lb box a push out of my car as I pulled & lifted. Had I known it was…read moregoing to be a big deal I would not have asked. I'm shocked I had to ask to have my shipping label attached to a large plastic box via sticker envelope holder versus basic tape. Had I not asked for what is standard at any true UPS store, the label would have fallen off & my package lost . Boy this could have been a nightmare. To finish this fun interaction I asked for a receipt & was rudely tossed "What do you want a cup of coffee too" comment! Sir, you need to find a new business as basic customer service is not what you are providing. You are providing a tall cup of rudeness!

They were excellent with picking up, inspecting, photographing, and then packing it for out of…read morestate shipping! They were very thorough, provided updates, and overall made it an easy process and the artwork art the day they said, and in perfect condition! Thank you Pak Mail Boca!

This is twice I've used this location and couldn't be happier!…read more I sold a framed piece of artwork that was 4'x8' that had to be cremated and shipped asap to meet a birthday surprise deadline. They came through with flying colors to meet my deadline and 1/3 of what some others wanted to charge! Yesterday I needed to ship awkward carbon fiber parts across the country and a fedex location in Boca tried to charge an ASTRONOMICAL amount for a "custom" cardboard box and didn't want to honor the shipping label eBay provided saying we would be back charged for hundreds of shipping fees. We opted out and I waited the day to make it to Pak Mail and they were able to EASILY devise how to combine 2 boxes with packing material for $60! They really have been wonderful and I will happily use this location again not only for their expertise in packing but for their customer service!

5/5 no notes Employees are professional, personable, and…read moreefficient. Inside is clean and tidy.

This incredibly versatile store provides knowledgeable service with a smile. Not a typical Boca…read moreplace. I would do all the business I could at this place. If they do it, you will not be disappointed.

I had to drop off 2 gigantic boxes for shipment today. These things weighed over 75 lbs each, were…read morejust under 36 inches long and were very tough to carry. When I went in looking for a hand truck, a guy named Phil offered to come out and load the boxes up for me and take them in. Very cool. I really appreciated this not often seen level of customer service. Saved me a lot of hassle and back pain. Great branch. Five stars.

Every time I visit this store the staff are kind and take care of anything we need. It's a helpful…read moreplace and we like it

Visited this UPS Store a couple months ago while in the area and had to walk out without dropping…read moreoff my package due to a line of complaining humans from the front door to the counter. The plaza does not provide a parking area for quick drop offs and the parking lot is usually packed. Again, I was in the area and decided to give it one more try. Parked mid way in the parking lot, entered and only one customer in line with a clerk and another employee quickly took my package and provided a receipt. Excellent service today and they redeemed themselves.

8/31/26 at approximately 5:30 PM -- Your employee was extremely rude and unprofessional. On top of…read morethat, how is this the only UPS location that doesn't have a designated drop-off area for Amazon returns? It's 2026. Please hire employees who treat customers with kindness and professionalism, and consider updating your store to make the return process more convenient.

When the U-Haul supplier I visited was all out of boxes they recommended Boca Box to me. While I…read moreonly needed moving boxes, Boca Box has boxes of just about every size imaginable, shipping supplies like packing sheets, bubble wrap, and more. They even sell small boxes for selling items like jewelry and such. Medium moving boxes were $2.99 each and large were $3.99. I was hoping the boxes would have handles/grips like those at U-Haul since they do make a ton of difference, but I was in a bit of a time crunch and had to make do. It was a quick operation and the gentleman working the counter helped me take the boxes to my car since I ended up getting quite a bit. Super friendly and helpful store.

If I could leave zero starts I would. Absolutely zero professionalism and the worst customer…read moreservice. The guy apparently named bill, was completely nasty and rude. He asked for an address and I gave it to him and he response was "Jesus Christ" which completely caught me off guard. I then was spelling out the address and he then responded with "you can talk faster". Clearly uneducated and has no type of real customer service skills. Do not recommend.

Service was great , very responsive and help definitely recommend, used Iships to help me ship a…read morecontainer. The price was cheaper than anyone i went to

Hello Please do not use this company( I SHIP INTERNATIONAL)…read more. they are very expensive and do not have their own warehouses, all they do is use other warehouse as a contractors, also they don't want a shipper to know the location of their warehouse. in addition they want a deposit of $1000 before you start doing business with them. strange indeed ! Please be aware,. They miss lead shippers NO insurance covers loading cars in the 40 feet container, but they claim that insurance is available . all lies and lies/. This is my experience and I'm being honest . Thanks

This store is extremely understaffed. One person at noon and a very, very long line. I felt so bad…read morefor the only person working there. Why don't you have more people working during these busy times? The only person working there was Max. He was fantastic. He remained calm and nice, despite the frustrated customers in the extremely long line. Max was patient and very helpful. I'm surprised he doesn't walk out under all the pressure of being the only person working. He was wonderful, though. Please make sure a lot more people are working with him; otherwise, you could lose your only good employee.

Errands Saturday. Had a package to drop off; label already on the package. Drop-off in minutes…read more Service and process were good. In & out in minutes. Good experience

Always excellent service! The young people who work here give me hope for the future. They're…read morepolite, friendly, knowledgeable and efficient--not exactly Floridian traits. 10 stars!

Dog friendly UPS store. The guy had a cute mutt behind the counter going nuts to play with my…read morepuppy. The guy was very organized. He boxed up my item, added bubble wrap and printed out my label. It was expensive but what isn't lately. A big line was forming behind me.