Service was fine but this was the worst pizza I have ever had. Very soft flavorless dough. The…read moremarinara did not taste like marinara.

Pizza was very good. The young man that gave me my carry out order was less than friendly.read more

The food is always hot and delicious! The staff is always so friendly when I come in. My favorites…read moreare Wilma, Claydene, Sharon, and Crystal. Will always com back!

The food was good; the service is seriously unsatisfactory. 99% of every American in the USA who…read moreorders or serves chicken wings knows that those wings always, always, ALWAYS comes with either ranch dressing or bleu cheese. After paying $42 (before the additional 18% tip I gave) for a medium pizza, order of wings, and a small cookie pie, I realized they did not put any Ranch in with our wings. I pulled back around to ask for the ranch. The employee informed me that it would cost an extra 80 cents for 1 tiny cup of Ranch dressing. I paid almost 50 dollars for those 3 food items and they expect me to pay more for Ranch dressing?!? No. Tonight, Pizza Hut, you lost our family as you customers. Had I not been in shock from the expectation of paying more after our generous tip (usually paid to waitresses who have to walk more than 1-2 steps), my wife and I discussed asking for over $7 (amount paid for tip) in Ranch dressing, but we took the less ridiculous path: choosing to never visit this Pizza Hut again. Advice to everyone in Eastern Alabama: Do NOT visit this Pizza Hut kiosk if you are craving pizza.

Stop in here occasionally for a drink and cheese sticks or poppers. Great food and excellent staff…read more Always enjoyable.

My husband ordered the sirloin steak (medium) to go with broccoli, toast and 2 baked potatoes…read more Everything is perfect!

Customer service was very disappointing. I expressed my displeasure with a pizza I purchased and…read morewas told I had to purchase another since I had already bit the pizza to taste it.

we eat their pizza frequently, the pizza quality varys ocassional as good as it gets, and then…read moreborderline worst pizza we ever had. you would think it would be easy to make a decent pizza every time not just every once ands a while. crust is always good though!

Usually great service but tonight you lost my order, charged my card, made me wait 24 minutes for…read moreyou to cook a new pizza. Never again!!

On Saturday, September 24th , at 10:30 pm, at Little Caesar, Stadium Drive. P.C Alabama,I purchased…read more1 Hot & Ready Pepperoni, 1 Chessy Bread , and 1 Hot Wings ( it was supposed to be mild ) via drive thru . The pizza bread was really tough, and tasted as if it had been sitting out all day, the wings had so much Hot sauce on them, when my wife tasted them, they burned her throat. The cheesy bread was the only thing received correctly. I don't know why exactly this was so, but the staff acted sort of bitter towards me when they saw me in uniform and in my patrol vehicle (Police). I'm 57 years old & my wife is 53 , so the wings were ordered mild for a specific reason. I spent $20 dollars on Extreme Disappointment..

I recently tried the new Personal Pan Pizza from Papa John's, and unfortunately, my experience was…read moredisappointing. When I opened the pizza, it had a strong, off-putting smell that reminded me of vomit. While I was initially skeptical, I tried it and the taste was okay, but the bottom of the crust was tough. Some of my family members agreed that the smell was concerning, and one person chose not to eat it at all. I spoke with the store manager, who was apologetic and offered to remake the pizza if I returned it, but the pizza had already been eaten. He also suggested I submit a complaint online. Additionally, the brownies I had hoped to order were unavailable due to inventory issues, and I had to substitute Oreo bites. I've been a loyal customer and enjoy Papa John's, which is why this experience was especially disappointing. I hope this feedback helps the team review quality and preparation practices for this new item.

The pizza is kinda good but not good enough but I like it peace poppa Johnsread more

One of the best pizzas I've had. I mean it was really good. I'm not from here and I don't know all…read morethe places but this was better than my Pizza Hut back home.

My daughter was eating her slice of pizza and found a hair baked into the pizza. I called the…read morestore, spoke to a guy named Dale who stated he was the manager on duty, He requested I bring the pizza back up to the store for a remake. I was unable to return to the store & requested a refund for the one pizza out of the 3 pizza order. He did not indicate that this was an unreasonable request but did ask to put me in a short hold. Next a guy named Chad picks up the phone. Chad was very brash, with poor community skills and came off like a young man on a power trip. He had me repeat the whole issue even after I told him Dale was helping me & refused to put Dale back on the phone stating "we are both managers." Chad told me that if I could not bring the pizza back up there I would have to hold on to the pizza and bring it the next day to receive my refund. Chad's tone and inflection during this time insinuated I was trying to rob them of this $11 pizza. I requested to know why he was put in the phone & wanted to speak to Dale. I also asked who was the top manager running the store at that time. Chad became caddy and said they were both managers, they were both running the store. I attempted come to a mutual conclusion giving him the proof he wanted and me my refund. This was totally one sided and he acted as if I was absurd. The conversation continued with Chad in this manner until a flat out refused to speak to him anymore and demanded to speak to Dale. Chad placed me on hold, Dale returned. I proceeded to tell Dale that the previous guy had a horrible attitude and customer service skills, giving Dale examples from the conversation continued. Dale was taken a back until he realized I was speaking of Chad. Dale stated, genuinely sounding as though he didn't know Chad had picked up the phone "I'm sorry, I thought Jacob answered the phone. He's my manager." I became upset by this point. I had specifically asked Chad who was running the store & to speak to the head manager at least twice during the conversation. Non the less, Dale became affiliated at this point to & doubled down on the no refund decision. I called corporate customer service the next day, explained the situation, and was told I'd hear from a store representative in 48 hours. That was 4 weeks ago... I think I'm done with Papa John's