I had a deeply disappointing experience here with alterations for a bridesmaid dress. They were 30…read moreminutes late opening for my first visit from their posted scheduled time and they force customers to pay the full fee upfront before any work begins. After two fittings, the dress was completely ruined and structurally unsalvageable--a fact later confirmed by an independent, second-opinion seamstress.I would not recommend this business.

I sent my jacket to be dry cleaned - instead it was treated like a pair of pajama pants - laundered…read moreand hot pressed, resulting in fabric fading, shrinking and lapel fusing separating from lapels. I brought the jacket back, but instead of acknowledging that something went wrong, first she argued that there is nothing wrong with the jacket, then that she doesn't clean them in-house, so I should deal with her subcontractor, then that this fabric doesn't shrink ( my sleeves that are now inch and a half shorter say otherwise!). The point is, if you want your garments treated professionally, send them elsewhere

She does high-quality work at a very. reasonable price. I would recommend her to anyone and would…read morealways take my clothing to her when I need alterations.

Wow! I love this place. I needed 8 shirts tailored on the sleeves and the price was right and the…read moreproduct was awesome. I will definitely be coming back.

Professional seamstress usually a week turnaround and fair prices…read more She does a great job

If I could give this place -5 stars, I would. I brought in two dresses for alterations -- one of…read morethem being a sentimental piece that belonged to my late mother. I clearly communicated that I wanted to preserve the integrity of the original design and simply have it fitted slightly to my frame. Not only did she ignore my request, but she also removed key design elements (like the buttons) without asking -- essentially reworking the entire dress into something unrecognizable and poorly finished. The second dress? She didn't touch it at all. Literally zero work was done, yet she still charged me $90 in total. She also failed to mention when I dropped the items off that she only accepts cash. When I showed up with a card, she told me she could take Venmo -- but insisted I write "thank you" in the memo line instead of noting it was for alterations. That alone made it clear this is an under-the-table operation. When I came to pick up the dresses, she didn't offer a fitting -- which is extremely unusual for any reputable alteration service. It felt like she was rushing me out the door, and once I got home, I realized why: the second dress hadn't been altered at all, and the first was completely botched. This experience was beyond disappointing -- it felt like a scam. I went here based on glowing reviews and was completely taken advantage of. Please be cautious. I would never recommend this place to anyone, especially if you're bringing in a sentimental or special item.

Kelly and Simone assisted with last minute bow tie request and cufflinks - great quality, value,…read moreand service. Thanks!

I have been a custyomer of Pino's for 45 years, that's right, from mhis days in New Jersey and…read morePennsylvania. The work was always perfect and the service was not only friendly but worth a good chuckle with Pino. Pino apparently carefully selected his successor as Kelly is every bit as capable and almost as good for a laugh. The staff are all welcoming and capable. Could not ask for more in a loical business.

Aiko is an amazing tailor. Her work is impeccable. She can fix/alter anything. Very professional…read moreand work is completed when she says it will be ready. The quality of her work is top notch. Worth every nickel.

Aiko-san is a rare dedicated artisan-tailor. If the 1980's Neiman Marcus were here, they would…read morescoop her up immediately to tailor their fine couture pieces! I am especially partial and proud of her for I am a third generation Japanese American " sansei". She is first generation native born, and lives by rare old world values and does beautiful work on all her pieces whether simple hems to more complex extensive fittings of fine garments. In the very early 70's right out of college I found myself as a personal shopper at Bloomies in Manhattan with the likes of Mrs John Hay Whitney to Patricia Lawford and pioneer female attorneys at 20th Century Fox Studios who inhaled Chanel suits as soon as they were marked down. I know and genuinely appreciate a fine craftswoman. Sarasota is indeed lucky she has not yet retired!!!

Great workmanship, reasonable time frame and reasonably priced…read more Owner is seamstress and she is very pleasant. 1. Hemmed pants and jeans 2. Hemmed formal evening gown (prom dress)

Ellen, the seamstress/owner provided excellent quality on the one repair and hemming to two…read moredifferent pair of slacks. I came in first for her to only do the repair. She expertly repaired the seam that had split open. Also, she gave me next day service as I requested. I then returned the next day for her to shorten some slacks. Again, an excellent job, and again next day service!!!! Prices were most fair....$10 for repairing the seam, and $10 for hemming. CASH ONLY. I would gladly return for more work.

Tina is great! She basically had to take my dress apart to alter it and it came out perfect! It…read morefits like a glove. Highly recommend her services. Thanks Tina!!!

Tina was truly a gem to work with! She had hemmed a few things for me before, so when it came time…read moreto alter my wedding dress, I knew exactly who I trusted with something so important. Her experience and eye for detail are unmatched. She suggested adding buttons down the back of my dress to elevate the look, and wow -- it turned out stunning. I'm so grateful she brought that idea up because I received so many compliments on it. It was the perfect finishing touch. Tina is reliable, talented, and genuinely cares about her work. If you're looking for someone amazing to handle your alterations, don't look anywhere else -- she's fabulous!

Heritage Xpress was a night mare. Burn marks on my military uniform.Told me it would be ready by 4…read moreand when I showed up to pick it up, she had no idea where it was. I had to wait 2 hours to have someone bring it to the store.

Alterations were done well but had missing buttons and clips after it came back from dry cleaners…read moreand had to buy another outfit for the wedding