Always friendly, professional and personal - I highly recommend this practice.read more

To All: Before I submit this I feel I need to address a…read morecouple of things. 1. When scheduling for a procedure for a special needs person or for anyone else, there should be a timeline given, approximately a time to the caregiver or family so they can judge accordingly for the day for appointments. Please don't just assume that we know the times, schedules of procedures,... Also, when I requested to go back to speak with my client after 11/2 hours later about our upcoming appointment, I was refused. Then right after my request a Haitian man with another man was permitted To go back, claiming he was his interpreter. This experience was a double standard which I strongly disagree with! I work with special needs adults and today my client had an appointment for a filling and a repair for a cracked front tooth. # 1 complaint- We were not informed of the time that it would take. #2 complaint- Then after sitting for 1 1/2 hours I asked how much longer it would take because of an appointment coming up soon and they said, possibly 1 more hour. #3 complaint- When I finally spoke with the dental assistant ( I assuming) I asked how much longer it would take because we had another appointment in 30 minutes, she said, they weren't informed of another appointment coming up and my answer was, I didn't know I needed to inform this. #4- complaint- This was at 11:30 @ Lunchtime... We were not informed up front of not being able to eat for 2 hours after the procedure until after you were finished. We can all learn from this experience. There should be exceptions with certain circumstances such as special needs and Haitians. I'm very disappointed with your customer service team.

DO NOT GO TO THIS PLACE! They have cheap blood pressure cuffs and they read wrong! Went in for 2…read moreextractions and the cheap blood pressure cuffs they use ready my BP wrong. My BP read high and they refused to do the extractions. In the previous years they had a different medicine for high BP patients cause I have had extractions done at this location and so has my husband. But now all of a sudden they don't have that? So I left with my face swollen, in pain and both teeth that needed extracted. And no antibiotics either. I called the dentist that is in my Drs office and went there and got one of the worse tooth that needed removed at ANOTHER DENTAL OFFICE. This was the second time I've had a bad experience at alpha dental. Im never going back! I'm also considering reporting the entire office to the dental board so they can't do what they did to me to another person! SHAME ON YOU ALPHA DENTAL!

Highly recommend Dr Dennis Pettit and his friendly staff, this Oral surgeon is incredibly skilled…read more I felt right at home during my appointment.

The actual dentist is a nice guy. However his office staff are a bunch of nasty, mean and…read moredisgusting people. I would never go back based solely on the poor behavior of Maria, the office manager. I called six months after my operation after I found out they never billed my insurance to get them to resolve it. It took me three different calls to fix the issue due to her rude, unprofessional, and self righteous attitude. She hung up on me three different times after personally insulting me multiple times. However after the last time she insulted me and hung up, my insurance was magically billed. Seems like they can only do their job when pressed about it. Lazy, incompetent, rude and self righteous. PSA to everyone, stay far far away!

Bored out of my mind waiting on my wife when she gets her wisdom teeth taken out the waiting area…read moreis very clean even the mags are in order nice fish tank with many different kinds of fish the receptionist was very friendly and courtesy I wanted to head up the street to get a few things. while I waited but she went to ask thanked me for asking cuz they were almost done with her not much to say since I'm not actually a patient update thought I was done with the review. But guess not since she's done out of surgery I got to go into another room where I'm not waiting to talk to the doctor update doc just left said she did well no drilling said it was quick very nice nothing but positive things one on one service maybe I'll come here pretty happy with the service

My son had his wisdom teeth removed on 1/7/2021. As far as the procedure went, all was well , but…read moremuch as with the 2/14/21 review submitted by Stephanie, we are having issues with the financial end of this office. In my hindsight, they ran the estimate for treatment with a 2020 date so it came back that our benefits for the 2020 year were depleted so our out of pocket was higher. The surgery was not scheduled until 2021 though, so they ended up collecting almost double the amount from us that they needed to. The insurance company paid them on 1/18/21 and I have been trying to get a final bill out of them since. I have reached out to them three times now. Rebecca states that she is "far behind" because she keeps getting pulled to the front. She has not processed payments that are now over a month old and can give me no idea when she can do so. Conveniently for them delay is in their favor as they are holding several hundred dollars of our money hostage. I have a feeling if we owed them money, they would be in a bigger hurry to send the bill. It is unfortunate that in a time that so many households are struggling due to Covid, that this office can't put some effort into getting their act together. Beware.

As good as going to the dentist gets…read more I know, I know-- that's a terrible tagline. But it really is true. Everything about my experience here, at a dentist, was as good as I could hope for it to be. So, where do I begin? He didn't sneeze in my mouth, he didn't ask questions while I had fingers in my mouth, and he didn't do any annoying scraping. Beyond that, though, he really took a personal interest in me as a patient. He asked about my life without prying and went as far as to call and check on me the night after my surgery. You're probably wondering why I would even choose to review a dentist. I asked myself the same question. The truth is, I was so satisfied with the personal attention I received here that I wanted other dental agonizers to know that there is a better way. So, while I hope I don't ever need to return here, I would choose this office over any other in the area for oral surgery.

These guys want $21,000 for one arch! Gimme break You…read moreguys like to take advantage of people that are desperate for teeth. fu guys I hope you all go out of business!!! NEVER go to these guys!

I loved it here. Very professional staff made me feel pampered and well taken care of. I have…read morechosen a different company that offers a different solution, that being we are going to try to save my decayed teeth. If there wasn't an option to try to save these bad boys, or if I want to do a full cosmetic transformation in the future, i will definitely be back to this location.

I feel confident in the many abilities of Dr Nezhad. He is trustworthy, skilled and compassionate…read more Our family has gone to to this office for years and have received excellent care. He only does work that needs to be done and teaches how to care for your teeth and gums. His staff is courteous and accommodating to your needs. The office is clean and the equipment is high quality, up to date and in working order. I highly recommend Gentle Dentle.

Having been a seasoned dental patient and due to living in various locations, I have seen several…read moredentists over the years, and I can tell you the Shelhouse team is superlative in so many ways. Dr Greg is the best anesthetist ( number) I have ever met, his gentle touch and affirming commentary go a long way in making you comfortable. From the delightful front office personnel to the highly skilled clinical staff, there is no better place to receive dental care. I strongly recommend DDC. Pete S.

Friendly attentive staff and far above average medical care. I have seen multiple dentists and…read moredental assistants at this office and have not had a bad experience once. The office staff are equally as kind and professional and are great at dealing with my hectic schedule. As an adult with a silly lingering fear of the dentist, I wouldn't go to any other office. They also get new technology in their office all the time which seems to be constantly improving their process and my experience.

Never Ever Would I…read morego to this dentist again Charges way too much Expects payment prior to services His employees do most of work When she was taking what he thought was too long he took over and the crown fell off twice with me almost swallowing it the second time After receiving my explanation of benefits from insurance company they were unwilling to return my overpayment of approximately 900 dollars Unprofessional office manager Do not go to this person

Because I scheduled an appointment and waited a whole ass week to go and then last minute they say…read morethey can't take my insurance so thanks a lot that's the last time I will even talk to a non professional ass dentist so annoying..