This the absolute worst dental service in Ohio. They sure want their money even though my tooth…read morewhich needed a root canal was decaying and I was in great pain. I did not want any medications just a root canal which they would not provide. Obviously, they do not know what they were doing. I paid my bill and left. Very rude front office workers as well. Please do not take your children there because they will scare them without remorse. I went to Miami County Dental Clinic who charged less than 1/3 of their price and were much more professional and polite. They even like children . Thanks for reading. Sincerely, Former Regretful Patient of Excellence in Dentistry

I had been a patient of Excellence for 6 years and my insurance changed in 2022, so I couldn't go…read morethere for a few years. I spent in excess of $10k on dental work in that time, and mostly saw Dr. Jones. I had a dental "emergency" this morning, and since I had been established with them and they repaired the now split tooth last, I called and they could get me in that day! I told the scheduler my dental insurance, and she asked me to call back with the member ID, but did state that if I couldn't get it, that they could look it up with my SSN. I called back a short time later with my insurance info, and no issues were brought up. I even paid a small bill I had from the past (that I didn't remember) as well as the cost of the appointment and xray (for a total of over $200) just to get this appointment. So I get to the treatment planning part, I'm told I need a crown by the dentist. "Finance" comes in and says it will be $2k for a crown and core because Excellence no longer takes my insurance... She offered for me to pay the total out of pocket, and then my dental insurance "may" reimburse me, as Excellence is "out of network" for them. They knew my insurance at 8:47 am, still had me come in and then let me get through my whole appointment without telling me my insurance would cover nothing. Then, Ms. "Finance" had the nerve to smirk and smile multiple times with no empathy when I explained that I could not afford that much out of pocket, and I was at a loss as I have a partially half-broken front tooth, that is still partially attached, and was afraid to eat for fear of losing the whole tooth. Long story short, the dentists' and other staff seem like good people and do decent work, but there is nothing they do that another, kinder office couldn't. This is NOT the dentist practice for you if you don't have large amounts of expendable cash on hand AND want to not be treated like "the poor".

If you're looking for a great dentist in Troy, you've found her! Dr C. will strike you as someone…read morewho has been hitting the happy gas too hard, but she is amazing at her craft. Her fillings look great, she is *so* good with that novocaine needle, her staff is very friendly and professional, and it's not impossible to get in for an appt. We've always gone to Bentley, but made the switch for insurance purposes. I'm so glad we did!

I like Dr. Coleman but had to find another dentist when her assistant ruined the restoration of two…read moreteeth and caused damage. They told me I was being "too picky". Although the finished product looked like giant chicklets. Now I'm seeing a specialist and out a lot of money. Another family member had issues after a crown was placed. Staff are nice but I got scared away. I'd suggest you keep on looking.

The worst teeth that I ever had..These teeth don't fit at all. I've been back a couple of times &…read morenothing was done to try to get them to fit. The cheaper teeth that I had for 15 years fit perfect. I never had to use any type of adhesive with the teeth that I paid $700 for. So what did I pay $2300 for.? I HATE THESE TEETH!!! I am rating this 1 star & that's saying too much!!!

Do not use this dentist office. Worst care you can imagine. After taking 12 x-rays, they refused to…read morehelp me when I was in extreme pain. the women running the office were rude also. Dentist should have his license taken away.

The sweetest staff, and Dr.Harju is so friendly and knowledgeable!! They go above and beyond,…read moreexplaining everything to you. So incredibly helpful!! Highly highly recommend!!

From the owner: We are a dental office with a desire to form lasting, caring relationships with our Patients. Our…read morepractice is a Metal-Free office.

I never thought by I'd say this about going to the dentist but this dentist makes me look forward…read moreto my next visit

Needed to have a broken tooth removed, an infection had started under the tooth and the pain was…read moreterrible, Chester Torkornoo was my dentist and was a complete professional, he made absolutely sure i felt no pain before the extraction and was patient and humorous which helped relieve my nervousness. His assistant was engaging and professional as well. Highly recommend.

Tara was the best hygienist I have ever had. She was super friendly and sociable. AND the best part…read morewas she read my file before I came, & ensured I got a window seat. I had fantastic care & it was good visit.

It has been a few years (pre-covid) since I was in. I had a lot of buildup. They were able to get…read moreme into treatment in a timely manner. They accept my insurance. The staff were friendly. It took a long time, but the staff were kind and courteous during the teeth-cleaning and health evaluation process. They treated me well, and I felt my dignity was respected. We were able to set up a care plan for me, and I look forward to getting my kiddos the care they should be having there. They are faith-friendly, and have a very nice care experience.

Dr. Castle is the best dentist in Ohio. She has won several dental awards and has all the latest…read moreand greatest dental technology. I drive up from Beavercreek to see her and she is hands down better than any dentist in the Dayton area and well worth the extra 15 minute drive. I recommend her to anyone that ask for a dentist. I called yesterday for a dental emergency and and she got me in immediately. 30 minutes later no tooth pain and feeling good. She saved our family vacation!! The office is the most beautiful medical building I've ever been in. The equipment is all brand new with 3D imaging. Beautiful chairs and very relaxing office atmosphere. I'm usually very anxious going to the dentist but this office completely puts you at ease and they offer noise canceling headphones along with several other things to help keep you feeling relaxed! Thank you Dr. Castle and amazing staff for caring so much about your patients!!

Worst dentist I've ever had. Don't ask questions or you'll be told to leave and told "you can go…read moresomewhere else!" Extremely rude dentist! I actually felt sorry for the receptionist/assistant. Make sure you never come here regardless of your insurance (private or caresource). This BOY should never see another patient!

when I had appointment it was very nice but since I had my appointment, I can't get nobody to…read moreanswer the phone To schedule our next appointment or give me a call back