I first went here to get a check up & cleaning. I ended up needing some additional work done. Dr…read moreKanetsky & every one of the staff who tended to me in the visits were very welcoming. I felt extremely comfortable and welcomed here. I also took my dad, who is in the process of getting dentures. I feel very confident they will give him the same care throughout this journey, as well. I highly recommend this practice.

I've been to Beavercreek Dental Cabin twice now since they "reopened." Both visits were…read moreexceptional. Dr. Kanetsky himself played hygenist on me for my 1st visit. Very gentle touch!!! The hygienist for my 2nd visit was also excellent. I can honestly say I'm looking forward to my next visit in a few months. I'm so glad Dr. K reopened this office and wish him & his staff all the best . What a great addition to Beavercreek.

I really enjoyed getting annual cleanups from Becky, their dental hygienist. However they're…read moreoverbooked. Despite scheduling with them months in advance, they moved me. It's disappointing because the dental hygienist that left wasn't even my dental hygienist and they rescheduled me. Anyway, I would recommend this branch for a cleaning but not sure for anything else. I recommended Aspen Beavercreek to a friend whose tooth got chipped. After it was filled etc, she said it chipped again the next day. It was kind of a embarrassment to refer them only to have my friend have a terrible experience. She was really shy and didn't come back so she paid hundreds of dollars and still has a chipped tooth. I did try to call them on her behalf but they didnt do anything.

If you can't assist in a dental emergency why do you even offer them for scheduling? I came in 15…read moreminutes prior to my appt so I could fill out my paperwork. I sat in your lobby for an hour only to be told by your receptionist that they couldn't help me. He was shaking like he thought I was going to flip out at him, do you guys set your patients up to fail to the point where they regularly lash out at your office staff? That's not kind to your staff and it's not kind to your patients. Do you like setting your patients up to fail? I literally only scheduled here because I had a broken tooth and now I have to go back to work in pain because "I can't be seen today". Do not even bother commenting about a 800 number, I'm leaving this for all to see so the public can see the facts and pick a better dentist.

Needed a root canal. Called them, messaged them. I know the message was read since I received read…read morereceipt. They were no help to me. Went to someone else, had a rot canal after a vertical fracture was identified. I went to 5 different practices before I finally received a diagnosis and appropriate treatment.

Was lied to about prices and was charged more over a month later. When I tried to argue against it…read moreI was threatened with "a collections attorney will come for you." They are fraudsters and scammers.

Love my dentist. Meticulous work .... Love Jenn my hygienist. She is detailed and informative.read more

**Dental "Lost" Disappointing Experience**…read more I had a very disappointing experience at this dental practice, TWICE! Fool me once, shame on you. Fool me twice, shame on me. First visit, Nov 2023- exam and such at Dental Loft and I'm told I have a cavity and need a filling. I pass on the filling at the time. March 2024- I go to the VA and through all of the poking and prodding and another set of x-rays, they cannot find any evidence of my tooth having a cavity or needing filling. My trust is a bit skewed now but I'm going to give Dental Loft another shot. For the Nov 2023 and May 2024 appointments at Dental Loft, the welcome to the office was great. The staff at the front desk were super friendly upbeat, and very welcoming. They appeared to be glad to be there and exuded a great vibe. They are truly the gold standard for welcoming to an environment like a medical or dental practice and should be commended. Unfortunately, that's where the positive ends and the negative begins. The equipment is clearly outdated, making me question the quality of care. I am a biomedical equipment technician and have done extensive maintenance and repair on literally hundreds of dental chairs and equipment- while this wasn't the worst I've seen, it is definitely in the bottom 50% easily. From the aged look of the equipment, to wires being visible (not dangerous, but very poor aesthetics). Drop the prestige of being at The Greene and go somewhere else where rent is less and update your equipment! It looks like the equipment was installed 20+ years ago and hasn't been touched since. When I finally was seen, the dental hygienist cleaning felt mediocre. She merely checked the box for polishing each tooth, incredibly rushed and not thorough at all barely touching many of them. If you are polishing the teeth, POLISH them, not just barely run across most of them. I think a retraining is in order as it was incredibly lackadaisical. There is probably a time quota which she had to blow out of the water because it was so brief. $149 for the "prophylaxis" was a waste.

Let me start by saying I had a massive fear of the dentist…read more Keyword there is "HAD" haha not anymore! ZERO PAIN ZERO ANXIETY! Dr. Banks and staff are without a doubt the finest dental team in the world. People are like "uh I really like my own dentist" nah, just save it. This isn't arguable. It's a fact. Give these gals all the dental awards. ALL OF THEM! I will 100% be back for my 6 month cleaning. I'm not just gonna totally lie like I always do to other dentists. I cannot say enough good things about my experience. 50,000 gold stars! I would have paid triple for that kind of care. Highly recommend.

They were billing 2 different dental insurance companies we had and not doing coordination of…read morebenefits. The 2 coverages we had did not know about the other companies so they were both being billed as primaries. This dental company was collecting more than the original bill amount. This company had to pay back money to the secondary insurance company. If you have 2 insurance coverage companies, watch the billing. A woman in that department attempted to gaslight me and make me feel like I was the one making a mistake. It was clear who was in the wrong when they paid the secondary insurance company back what was owed back to them. When I transferred to a different dentist, I requested records from this fraudulent dental billing. I was then once again gaslighted and was told I would have to pay for the records to be transferred. I threatened to turn everything over to the Ohio State Attorney General's office. Needless to say I did not pay to have those records transferred. And no, this is not my real name. I am choosing to use an alias to protect my anonymity.

I have been going to Dr. Heck for several years and have always been very satisfied with the…read morefriendly service I have received there.

From the owner: dentistry at it bestread more

I am new to the area so I rely on the list from the insurance company. I secured an appointment at…read more8 AM and was told to arrive 10 minutes early to fill out paperwork. When I arrived (10 minutes early) there was a gate blocking the entrance...that should have been my first clue. A nice black lady (worker) came over to open the gate. I parked my car and walked to the door and it was locked ....hmmmmm (mind you, I was instructed to arrive early.) 3 minutes to my appointment time, I tried the door again and found it open. I walked in, announced my name and was given forms to fill out in exchange for my ID and insurance card. The forms asked for my date of birth and SS# as well as my husband's SS# and date of birth. I didn't provide the SS# because who knows what kind of system this company has. The person behind the desk told me she needed this information to process insurance (um, really!??) I offered to provided my credit card for the charge but she didn't want it....she wanted out SS#! STAY AWAY!!!!