The quality, customer service and location has gone down drastically since i was here last. I took…read morea year break from lash extensions due to life events. Started coming back in the spring of this year and have been highly disappointed with the work Courtney has been doing. Also had a fill canceled on me two days before i was supposed to come in during a weekend i had an important event. After i found a different salon to go to since my appointment got canceled, ive realized that GBY is not a good salon at all. The new salon i went to wouldn't even do the fill for me because they said i don't have many natural lashes left and if they did a fill on me then it wouldn't last. I had no choice but to have them remove what was left on my lashes and i purchased a growth serum after being advised to take a month long break to grow my lashes back and return for a real individual lash set. I'm extremely disappointed in GBY as they've not only been charging hundreds of dollars for lash extensions made with cheap products but Courtney rushes through appointments and she uses hella clusters on what is supposed to be an individual lash set. They don't care about being honest with clients and that is a huge red flag for me.

Kendra is the best. I loved having my brows laminated with her, then returned for the lash lift +…read moretint. She made the experience so comfortable and the prices are great.

I truly can't express enough how much I love Tanya's work--you have such an incredible talent for…read morewhat you do. Every time I leave an appointment, I feel so much more confident and put together, and it's all because of your attention to detail and the care you put into every set. You don't just do lashes, you create something that enhances how I see myself, and that means a lot. I appreciate your consistency, your professionalism, and the way you always make me feel comfortable and taken care of. You've turned something as simple as an appointment into something I genuinely look forward to every time :)

Great service my lashes look great and my eyebrows as well…read more I highly recommend this salon and I'm happy with my results Thank you

I've been going to Ricki for about five years now, so its almost criminal that I haven't yet left a…read morereview. Ricki is magic. I used to go to waxes with anxiety and a million back up plans for the inevitable ingrowns and irritation and discomfort. But with Ricki, I NEVER have post treatment skin issues, and she makes the entire process as painless as possible. Her vibes are incredible, which is great when you're in the vulnerable situation of getting a brazilian! Ricki also does my brow lamination and tinting. I came to try it once five years ago and I've been back about every month or so ever since haha, I love the way I feel with Ricki-fied brows. They give me the extra boost of confidence I need to thirve. I've had three promotions since I started seeing her, if that gives you any idea of the level of confidence we are talking. Ricki is the best!

I have been going to Ricki for nearly 10 years now and she is the best! So knowledeable on all…read moreservices she provides and my lashes and brows have never looked better. She's also such a precise and fast waxer. I cannot recommend her enough!

I've been going to Lynn for my eyelash extensions for a while now, and I honestly won't go to…read moreanyone else. I'm very specific about my lashes -- I only like a natural, classic look, and she gets it right every single time. Never overdone, never heavy, just clean, flattering, and exactly what I ask for. On top of that, her pricing is fair and consistent, which I really appreciate. No surprise charges or weird up-pricing based on how long it's been since your last fill (which I've definitely experienced at other salons). With Lynn, you know what you're paying and you always get quality work. She's professional, detail-oriented, and clearly knows what she's doing. If you want lashes that enhance your natural look without going overboard, Lynn is the one. Highly recommend!

Lyn is amazing! Im so glad i found her. I love how she made my brows look so natural!! I highly…read morerecommend her!!!

Your search for eyelash extensions stops here! Tiina is hands down THE BEST in town. I am her first…read moreclient and have been with her for years. I get compliments on my eyelashes CONSTANTLY. Her work looks so natural even when I ask her for absurdly long lashes. She is also super gentle (I always fall asleep on the table and wake up with amazing lashes.) My real eyelashes are not destroyed at all: they are healthier than ever (as seen when I was traveling for a couple months and went without extensions.) If you want to wake up every morning looking like a Disney princess: go see Tiina!

I just finished and Tiina is the best. So natural, she has an eye that knows what shape works best…read morebut still asks how many and how long and what volume you are seeking. I fell asleep it was so relaxing. She wants you to be 100% satisfied and wants feedback and tells you to check in with her if you are unhappy or need more or if they fall out. She uses various glues and lengths and thicknesses. My lashes have never looked better and more natural. I have had them done where they have a noticeable black glue ball at the root of the lashes or are crossing and annoying. I also have left places with them feeling heavy and being told they have to cure or settle. None of that nonsense with Tiina. She can go as light or as heavy as you like. This is the place, look no further. She is the lash master.

I've been doing eyelash to this store for couple of years and Eileen is the BEST ever !!!…read more She sets up so beautiful all the time and yes!! totally recommend it

I had such a great experience with my last extension service! The communication was excellent from…read morestart to finish, and they really made sure I was comfortable and informed throughout the process. The results turned out even better than I expected--I absolutely love how my lash extensions came out!

I've been coming here for years! Everyone is great & talented. I love that they play the voice and…read moreoffer a point system for discounts!

After a week I went back cause a nail had lifted, they replaced it free of charge and buffed and…read moreredid my nails. Very thoughtful, but now not even 2 weeks another nails has lifted. Never going back.

5 stars, duh. I don't even know where to start with this review. Heidi is THE BEST. I can't…read moreremember how I found her but I'm glad I did! I first booked a "foreign fill" and came in with bad lashes done by someone else. Heidi fixed me up and I haven't gone anywhere else since (except for ONE time when she was out of town, and it was someone she recommended). I'm not a model or an influencer, just someone who is willing to pay to be low-maintenance! Taking away mascara from my daily routine (applying and removing) saves me TIME, and that is honestly priceless. I wake up in the morning and I'm basically ready to go! Also, her lashes last FOREVER. It's amazing. They only fall out when my natural lashes shed, and my natural lashes look and feel healthy, even after consistent lash extensions for years now. I'm telling you, I am rough on these things. I rollerblade at the beach, and these lash extensions flap around in the wind and do not budge! She's also amazing at placement. My eyes are deep set and the cat-eye (longer at the outer corner) style looks droopy on me. She knew right away that kitten-eye was a better choice for making my eyes look open and awake. Heidi has also become a friend. We talk and laugh and it feels like hanging out. I'm sure she would also let me nap if I wanted to. The bottom line is: she makes me look good and feel good, and if that interests you, go see her for some bomb lashes! I'm including some photos she took of me/my lashes that showcase her work.

BEST LASH PLACEMENT EVERRRR!!!! I am not just saying that, you have obviously been doing your…read morehomework to find this review. So let me confirm for you that Heidi uses the best products, and her eye mapping to customize your lashes to fit your lash desires is beyond belief. Your lashes will look out of this world exotic and sexy just like you! ALSO! LASH TECS!!! Don't be jealous that she is the best tec in the cosmos, she offers a training program to help you learn her magic and advance your techniques when I said she's the best.... I fkn meant it!

I always have an awesome experience at Iris & West. Coral does consistently excellent work. She's…read moregentle but meticulous, now the only person I trust with my brows and lashes. She even takes extra time custom mixing my brow tint so they come out perfect and my skin isn't stained -- tough to do as I'm pale and a redhead. Highly recommend!

Anais is the BEST LASH TECHNICIAN in LA and probably the world. My monolided eyes and short lashes…read moreare not the easiest to work with... but Anais' attention to detail and precision have me looking/feeling my best after each session. Every set she creates is customized to perfectly complement my eye shape and style preference, whether it be a subtle natural look or full-on glam. The even greater part is, she's a wonderful human being to spend 3 hours with as she beautifies my lashes. She's wam, attentive, kind-hearted and hilarious. I promise you... Anais is the best of the best in the lashes/brow beauty world and she'll literally change your life for the better. The Iris + West studio is clean, relaxing and beautifully maintained. They only use high-quality products that keep lashes healthy and long-lasting. Their whole staff is wonderful and incredibly passionate about their work.

I had such a wonderful experiences getting my eyelash extensions here been coming for almost a year…read moreand will continue to come. From the moment I walked in, the atmosphere was clean, calm, and professional. KAREN is Very nice, very sweet and very friendly.. I am so comfortable. During the session, she was very gentle, and I even felt relaxed enough to fall asleep. The results are absolutely beautiful my lashes look full, natural, and perfectly shaped for my eyes. They feel very lightweight and comfortable, and I've already received many compliments. I truly appreciate the attention to detail and care. I will definitely be coming back and highly recommend this place to anyone looking for quality lash extensions. also All technicians here like Jisoo and Jinsu are very Professional and friendly

I've been seeing Karen for lash extensions for a little under a year. I'm also a lash extension…read moreartist, so I'm picky about technique and look, and finally found Karen who just gets what i need and Asian eyes. She rehabbed my lashes back, so they're healthy enough to hold extensions again. She's very meticulous cleansing the lashes before your appointment which i totally appreciate! And she does little small things like upgrade ur service sometimes if it's your birthday. She also gave her clients a cute little Xmas present for the holidays. Class act all the way, and I'm so appreciative of her attention and care! Everyone at the salon is nice, talented, and warm when you visit.