I had my first ever session with Brave Kitty Waxing yesterday and I couldn't be happier! For…read morecontext, there were things on my end that caused some issues/inconveniences, but everyone I interacted with went beyond making my experience as smooth and comfortable as possible. Initially, I had some trouble booking an appointment online. I ended up reaching out to the posted phone number, and I was helped out promptly (even though I messaged them relatively late, and usually past open hours for other businesses.) With their help and knowledge, they were able to figure out that it was the internet browser and autofill that was preventing the webpage from working properly. Once that was figured out, everything went according to plan and I was able to successfully make a booking. Additionally, I was so blessed to have had Ashley guide me through my first time. She was clearly knowledgeable in her expertise and I cannot emphasize enough how great of an educator she was! I had LOTS of questions but she clearly and warmly communicated the information with me. I also want to highlight how safe the environment she provided was. You can tell how much care and consideration she puts into every client's individual and personal wants and needs. Also, this is technically outside the services, but I had a little predicament (absolutely caused by me) before the start of my appointment. I was already having a tough day and was just looking forward to the waxing as a way to end the night. With my luck, I accidentally dropped my keys in the locked stairwell when I was climbing up from the garage So many scenarios and "solutions" were running through my head but everything made me feel defeated. It took lots of rumination and freaking out, but I ended up just going up to Brave Kitty Waxing and communicating my situation with them. I was warmly welcomed by Ashley and right from the start, she treated me with kindness and respect. I was a HUGE nervous wreck but she recognized the situation and she was able to problem solve quickly. We did end up getting it resolved and I got my keys back! I wanted to mention this as this problem was 100% my fault and caused by me and she absolutely did not need to help me out. This happened right before my scheduled slot time and I felt so bad taking so much of her time and energy. Our very first interaction was me freaking out BAD, but she was nothing but a beacon of joy and calm. I was also evidently still anxious/jittery once we started our session, but Ashley's presence and professionalism was very grounding and reassured how safe I felt in their hands throughout the whole process. My first experience had some bumps (because of me) but I was met with nothing but understanding and compassion from everyone who helped me out with Brave Kitty Waxing (+the maintenance man I would like to give him recognition and thanks as well.) I was already aware of the environment they provided (from others' reviews), but I was not expecting how much above and beyond everyone would be. I am excitedly looking forward to my future sessions! Thank you again to Brave Kitty Wax for providing such a personal and protected space and experience

Ladies! This is THE place for us. The staff here is so welcoming and theyve made this place a…read morejudgement free zone. The thought of getting waxed made me so nervous until I found this place. Safe space for women of all shapes and sizes. Worth every penny! My first experience with Brave Kitty was almost 10 years ago at their previous location. I went in for a Brazilian at 8 1/2 months pregnant. I felt like a whale, but the lady made me feel so welcomed. She did an amazing job and it was quick. After having kids I just never got waxed again. Then finally 1 year ago I decided it was time to ditch the razor and get back to waxing. I've been going regularly since then. Would recommend this place to every woman. 100/100

Sarah has been my #1 for years now. She is more than just the proest of the pros when it comes to…read morewaxing, she does so many other treatments that are equally wonderful. She is so caring and connected and has been an incredible witness to the changes in my life over the years. If you're looking for someone who can make you laugh (and sometimes hold your hand when you cry) even while having your little hairs ripped out, look no further! Sarah is it. Thank you Stark for creating a space where someone like Sarah works and shares her magic. And for having such cute things to buy as gifts for others and myself!

I've been going to Ricki for about five years now, so its almost criminal that I haven't yet left a…read morereview. Ricki is magic. I used to go to waxes with anxiety and a million back up plans for the inevitable ingrowns and irritation and discomfort. But with Ricki, I NEVER have post treatment skin issues, and she makes the entire process as painless as possible. Her vibes are incredible, which is great when you're in the vulnerable situation of getting a brazilian! Ricki also does my brow lamination and tinting. I came to try it once five years ago and I've been back about every month or so ever since haha, I love the way I feel with Ricki-fied brows. They give me the extra boost of confidence I need to thirve. I've had three promotions since I started seeing her, if that gives you any idea of the level of confidence we are talking. Ricki is the best!

Done by Mimi!!! #1 Sheis the best and takes her time making sure the nails come out perfectly.read more

First Time here and Amazing work from Vincent and Janet definitely I will come back. Thank you Sun…read moreNails

I've been coming to Sugared + Bronzed for a while now, and Arolen is truly the reason I keep…read moredriving to this location even though there are closer ones near my house. She is absolutely amazing at what she does -- so detailed, professional, caring, and incredibly easy to talk to. She makes the entire experience feel comfortable and effortless every single time. You can tell she genuinely cares about her clients and takes pride in her work. I've had sugaring done at other locations before, but the level of service and comfort I receive from Arolen is unmatched. She always goes above and beyond, and I leave every appointment happy with the results. Highly recommend booking with her if you can! Overall the experience and all the employees and reception is amazing with great service

After previously having a poor tan experience here, I received a complementary tan and came back…read moreand was personally tanned by the manager. Let me tell you how different my experience was! Not only is my tan so pretty and natural looking. She really went the extra mile for me in every regard. This business is very lucky to have a manager like this. Compassion isn't something that can be taught or trained. 10/10. Thank you so much.

Got a bikini and eyebrow wax from Anika before a beach vacation and she was amazing! I hadn't had a…read morebikini wax in several years and was quite anxious, but she made the entire experience extremely comfortable and safe. It felt like I was just having a nice chat with a friend!! Pain was manageable and it has healed amazingly since. I'm considering getting bikini waxes more often now. Thank you!!! Highly recommend this salon and Anika!!

Will never come to this location again they left so much broken hair on me!!! I'm so itchy from all…read morethe broken hair that I have. Not only that but they don't even give you a mirror after you're done with your Brazilian to check if you're happy with results or pluck hair!!! Don't get me wrong the staff were sweet and all but 65 dollars for broken hair??? Truly disappointed

They treat you so well Helena , I am blessed to have you in…read moremy life Helena and her husband go beyond and above to help you God bless you two

I'm really glad I came by today! My feet really needed a pedicure and it's been so long that I…read moredidn't wanna go back to Twin Nails cause one of my nails on my hand got infected. The place felt so cozy and the people working there were so kind(: Pauline was the one that did my pedicure and it was great. You can Venmo them as payment to avoid a fee. Also you if you forget cash there's an atm at the smoke shop next door so you can tip cash. Definitely will be coming back!

There has never been a service I didn't love from GBY. I started getting the Active Lash extensions…read moreduring the pandemic because I didn't want to do makeup but I wanted to feel done up and I became hooked. Courtney at GBY not only does incredible work, making her guest feel comfortable and placing each lash with care, but the formulation in the glue she uses has been the best I've ever received. I am a sweater and honestly not 100% at taking off my makeup and the lashes have such little fallout. Constantly I'm getting questions of whether my lashes are real and I never miss a chance to shout out Courtney. I was so impressed that I went ahead and dove into their other services and everything had been stellar: spray tans from Kendra making me glow during wedding season, Courtney's expertly crafted microblading, waxing, and more. The whole shop feels like home, smells like heaven, and keeps you coming back not only because you feel like a million bucks afterwards but because you're now a GBY babe, a member of the family. Perks of you love shopping while you wait or after your service cuz the jewelry and beauty goodies they sell are .

I'm not happy with my brow lamination results. I still have quite a lot of hairs that are sticking…read moreup in weird directions immediately after my appointment. Attention to detail isn't there and at this price I expected that a wax or some plucking would be included like I've experienced at other salons at the same price. This is the second time I've been to the salon and I won't be giving it another chance sadly. This explains why they were the only place with availability open last minute I guess. Legitimately I could probably do this myself with an Amazon kit.

Brittni is a GODDESS. She's not only versed in what feels like every…read moreskincare/massage/lymphatic/facial technique under the sun, she is a true professional and skincare artist!! I'll be recommending her and Shine On to all my friends who want to feel their absolute best selves after a service here

Facial was great, relaxing and well done. Minus two stars…read morefor the oily head massage. I had already showered and done my hair for the day, I alerted the Esthitician of my photo shoot I had later this afternoon and she massaged my scalp with oil without asking me. Now I have to run home and take another shower to clean my hair rendering the $300 facial useless since it's all about to get washed off. Save your appointment for a lazy day so you don't have to suffer through it with greasy hair

Andrea is AMAZING. I've been coming to Face Facial for about 6 months and have seen such a…read morenoticeable difference in my skin. I usually get the hydrofacial, and Andrea always talks through each treatment with me. I have been a regular at some more private studios in the past, so had been a bit hesitant with the open layout, but once you're laying down it's completely calm, private, & peaceful! Everyone is respectful and with the locked front door you feel completely safe. I look forward to every visit I have here and am blown away by the fair pricing!

I had a wonderful experience at Facial Bar and Lani was fantastic! I'll admit I was a little…read morehesitant about the open floor layout at first, but my concerns disappeared quickly. There was great, relaxing music to listen to which drowned out any other noise- but it wasn't too loud! Since it's a facial, your eyes are closed the whole time- and so is everyone else's- so it actually felt much more private than I expected. They also provide a private changing room and a lockable locker for your belongings, so I was able to change into a robe and feel completely at ease- no need to worry about keeping your shirt on in an open space. Lani was awesome and walked me through every step of the process, explaining what she was doing and how each treatment would benefit my skin, but I never once felt bothered or pulled out of my relaxed state. It was honestly the most gentle facial I have ever had. While the masks were setting, she massaged my hands and shoulders, which was a lovely touch that really elevated the whole experience. I did get a little chilly, but that is entirely on me- I run cold! Next time I will just ask for an extra blanket! This kind of care and attention made the whole experience feel truly personalized. I left feeling great and will absolutely be coming back. Highly recommend!​​​​​​​​​​​​​​​​

I have been coming here for years with Hana and Rachel and just wanna say that they are both great…read more While performing the Brazilian they are very professional and do a good job. The vibes inside is chill and they do have music playing. Plenty of parking.

I had an extremely frustrating experience with this studio as a first-time customer. I made the…read moreappointment the same morning, approximately 30 minutes before the appointment time, so this was not an appointment I'd had scheduled for days or weeks, nor had I ever been to this location before. I was literally trying to find the studio for the first time. They have a seven-minute grace period, which is unusually strict, particularly given how difficult their location is to navigate. I was not given clear instructions about where to park. Once you arrive, there is no sign identifying the studio by its name anywhere that I could see. The building signage/directory was in Korean, and I could not find English signage identifying the studio. As someone who does not read Korean and had never been there before, I had no obvious way of knowing where the business was located. I called approximately eight minutes after my appointment time while I was already parking and explained that I was there and that finding the parking had been confusing. I was told that my appointment had already been canceled because they only offer a seven-minute grace period. So, to be clear: I was a first-time customer who had booked approximately 30 minutes earlier, was physically at the location and parking, and was ONE MINUTE beyond their grace period--and they had already canceled my appointment. On top of that, they never notified me that they canceled it. No call. No text. Nothing. Had I not called them myself, I would have parked, gone inside, tried to navigate a building where their studio was not clearly identified to me, and apparently only then discovered that my appointment had been canceled. I completely understand businesses having late policies. What I don't understand is having such a rigid seven-minute cutoff while providing a first-time customer with inadequate information for navigating an unfamiliar and confusing location--and then offering absolutely no understanding or flexibility when that customer is already there and parking one minute beyond the cutoff. The way the phone conversation was handled was probably the most disappointing part. There was no attempt to understand the situation, help, accommodate me, or even acknowledge the confusion. It was simply that my appointment had already been canceled. The interaction came across as dismissive and unnecessarily rude. Policies are one thing; customer service is another. If you're going to have an unusually strict seven-minute grace period, then provide first-time customers with exceptionally clear parking and arrival instructions and notify them if you're canceling their appointment. A little communication, courtesy, and reasonable flexibility would have completely changed this experience. Instead, they lost a brand-new customer before I ever even made it through the door. I will not be returning.