My daughter saw Dr. Markel, they got us in very fast compared to some other surgeons (a month…read morewait). We we had our consult on Monday and Thursday her surgery. They were informative with what was going to happen and what could happen in case of complications. And I liked knowing what the cost was up front. The whole experiance was a great one for my daughter. Just think I about did come here because of some of the yelp reviews. But then again I not a Johnson County Princess who sets around write BS review because of the decor was not to their taste. I came here for a good surgeon and that's what my daughter got. Thanks.

Dr Merkel is the best surgeon I have encountered in many years. As someone terrified of the…read more dentist I was extremely nervous when a failed wisdom tooth extraction forced me to see a surgeon for a root tip removal. I was seen within one day of my phone call and the surgery was two days later. The day of surgery I was extremely nervous but Dr. Merkel took the time to reassure me that the tip removal would take only two minutes and be totally pain free. He was true to his word and it took longer for the novicane to take effect than it took for him to remove the root tip. I as in and out within obe half hour. Thank you for making a believer out of a chicken.

All I can say is WOW! This is not even my dentist office (but I will be switching to them). I had a…read moredental emergency Thursday night (leading into Labor Day weekend) as my front left veneer fell off. I called that night asking for an emergency appointment. They called me at 7 am the next morning and got me in at 11am that day (keep in mind- I am not even a patient of theirs). The dentist was great and re attached my veneer after numbing my mouth. He educated me on future complications/what to avoid/what to watch for. His assistant was wonderful. I have had no problems since (knock on wood). The next day (so Saturday), the same gal who called me at 7am called to check on me. The best customer service I think I have ever had in my life. Again, I will be switching to this office. I cannot recommend them enough.

I had a great experience at my new patient exam and cleaning. Both my dental hygienist and dentist…read morewere fantastic. They were very thorough, paid close attention to detail, and took the time to explain everything clearly throughout the appointment. I really appreciated how attentive and welcoming they were, and I left feeling very comfortable with the care I received. I'm very happy I chose this office!

Every single person from check-in to my procedure, through recovery and checkout was absolutely…read morewonderful! I was of course really nervous coming here because I had to have a procedure I'd never had before, but everybody made me feel very welcome and comfortable. It was SUCH a relief and I am so grateful for how kind the entire staff is. I would recommend them highly to anyone needing dental surgery. If I ever need this kind of surgery again I will absolutely come back here.

They were able to get me in with less than a week wait time so I booked an appointment and showed…read moreup 15 minutes early (my bad) only to wait for nearly two hours for my appointment. When I showed up for my morning appointment (10:30am) there were only two people in front of me. 30 minute wait time is long but understandable. Two hours is simply unprofessional and rude as it shows a complete lack of respect for others' time.

This five stars is for my dental hygienist, the staff and the front desk of Dr. Waldron. For all…read moreof my 6 month visits to this office, I've never had more than a couple of minutes with the Dr. himself (thank the heavens) because I've had no problems and he just does a quick look inside the mouth after the cleaning has taken place. So this review doesn't really reflect on him as much his staff and facility. Barbara is my dental hygienist and she is gentle, nice and easy to talk with. If you look past the tv of distraction, the view of the Plaza is nice from her chair. The entire front desk staff is super sweet, attentive and on top of their game. The waiting area is really clean and up to date. Current magazines, complimentary bottle water, hot tea, juice and snacks are available for all the patients of this office. Not that you want to go to the dentist, but if you have to, check out the office of Dr. Waldron.

They got me right in! He actually advised me against pulling my tooth! I was thrilled!!read more

The doctor and staff were attentive, understanding, and clear on what was going to happen. They…read morealso explained what to expect post surgery.

Outstanding customer service from the front desk all the way back to the procedure room…read more Doc - is amazing and very knowledgeable.

I do not recommend this practice. There was a mixup with insurance and communication between my 19…read moreyear old daughter and the front desk at her previous appointment when she went alone. On the day of her surgery, I came with her to clear up insurance questions. We were not having luck with the front desk, so we met with Dr. Green in his office. He immediately dismissed what my daughter and I told him because according to him, "we wouldn't say that." Eventually, he said he would charge us nothing today, my daughter could get her surgery done, and he looked at me and said, "...and you can just be happy." I said, "That is condescending," and we were kicked out of his office. My daughter was in tears, and he told her he was going to call her dentist and say she is no longer welcome in this office because of her mom and then refused to speak to her privately. My daughter was already concerned about Dr. Green due to reviews that said he wasn't patient with people who didn't like needles (they said he told them to suck it up or leave). Based on our interaction with him, I would say any reviews that mention his lack of patience are most likely factual. I do not know why my location is not showing as Kansas, but I am located in Lenexa.

I have actually been to the KCK location several times not the Leawood, but there isn't a page to…read morereview that one. Dr Wallin is always very kind, gentle and soft spoken. He asks what I would like as far as nitrous or not and happily does what I desire. I had my wisdom teeth out as a teenager 20 years ago by Dr Green and had no complaints then. I have since been to Dr Wallin for a issue in my jaw bone and he is wonderful. Recommends me coming back every few years to keep an eye on the jaw bone area via X-ray which I am grateful for. My teenage son had his wisdom teeth out there as well over the winter. No problems or issues whatsoever by my son or me. The staff is nice, and honest about after care or billing. I wouldn't choose to take my kids or my business anywhere else for oral survey matters.

STAY AWAY!! If I could give this practice 0 Stars I would!! I only went back to them for a tooth…read moreextraction because my previous experience several years ago was positive. Wow, their way of doing business absolutely couldn't be any WORSE! On the very morning that I was scheduled to have a tooth extracted rby Dr Faerber their office called and cancelled me without reason and with 1 hour notice!! NOTE: If I could delete my positive review from 2 years ago, I definitely would!!

My wife works during the day and was not told that She would have to be with my daughter for her…read moreappointment at the time She scheduled. The day of She wanted to send her with her grandmother and was told grandparents could not take her. I was off work and wanted to take her and they said no to that as well since I'm her step dad. So my wife had to take the afternoon off last minute to take her. They could have told her that when She scheduled to avoid the hassle. They waited 55 mins to be seen by the assistant and never saw the doctor. Appt was at 12:45. They arrived at 12:47. A woman came in after them with an appointment for 1:30 and was seen before them and only waited 15 mins. She finished her appt before they were even called back. They got called back at 1:40. When they finally got called back the assistant explained that it was going to cost $425 out of pocket for a mandatory CT scan that insurance would not cover. Again, this needed to be told to us up front as we have never been charged for this out of pocket by any other specialists given the cost of service we end up receiving. Given this My wife and daughter left an hour after we arrived without seeing the doctor. Absolutely terrible experience and customer service. Very unprofessional and lacking in transparency and communication. They were very adamant about my wife taking her herself, yet negligent in communicating fees or seeing us in a timely manner. Awful experience from a place that we had high expectations for.

I do not recommend ‼‼ The worst place to get fills!!!!!!…read moreI went there to get my fills done and it past a whole month and my tooth was still hurting, i went back to get it checked and they did not fix the problem, i still be having pain.

As a visitor from out of town, I was nervous about finding a suitable Dentist. Westport Plaza…read moreDental exceeding my expectations. Everyone was nice, the service was efficient, and I felt like they made my dental health their top priority! If I'm in Kansas City again, I'll schedule another cleaning. Highly recommend!

I have been going to Dr. Goodheart's practice for at least 15 years. The receptionists are always…read morekind and the technicians explain as they go along. Very friendly and comfortable experience. Dr. Goodheart has kept my very bad teeth in good repair and I have never had anyone better put in crowns for me.

If you are a patient of Tim Goodheart DDS, or know someone who is, PAY CLOSE ATTENTION TO HOW YOU…read moreARE BEING BILLED! After 6 years of using this office, we found out from an invoice from our insurance company that they are billing us for the full price of the services, demanding payment before we leave, and THEN billing our insurance company, after we have already paid. When I contacted the office and asked for an explanation, the cheats told me that any overpayment was then applied to future costs... meaning that this is what they do to EVERYONE! EVERYONE OVERPAYS SO THEY CAN HAVE A MONEY CUSHION FOR WORK THEY HAVEN'T DONE, AND MIGHT NEVER DO. By the time that the insurance company pays them, they have collected 170% of what they are actually owed. (100% from the patient, and another 70% from the insurance company)... They claim to apply any "CREDITS" to future work, but what is actually happening is that you have paid for something that hasn't yet happened, and all this is done without your knowledge or consent. Our family deserved better, and THIS COMMUNITY DESERVES BETTER! They have been reported to the Better Business Bureau. They have been reported to the Dental Licensing Board in Jefferson City. They are now under investigation by Met Life for their billing practices. Be aware.