Moody front desk and billing staff. Every time I go in someone is getting chewed out by the owners…read morewife or the front desk. If you go in avoid them.

I had these guys put a crown on an implant screw…read more After they put it on I was in a lot of pain and could not eat on one side. Went back to a first adjustment. The adjustment didn't work, and I travelled without being able to chew for 3 months. I went back for a second adjustment. They admitted the previous doctor looked at it wrong, and they were able to correct it finally. They also charged me for it!!! I don't recommend going to this dentist, they are not doing a good job, and charge you for corrections of mistakes they made themselves.

Very accommodating, efficient and friendly. First class Operation…read more Willing to help you on a moments notice.

I use an HSA account to pay for an office exam but for some reason this dentist office is unable to…read moreprovide a normal receipt that has the basic Type of Service, Code, Tooth and $ Amount listed in the receipt. First, they sent a statement, which is not a receipt. HSA requires an individual receipt with the Date of Service for the charge, the Type of Service and the $ amount...so they denied my charge because a statement is all of my dates of service. Then I tried to get a receipt for just that day's service. Instead, they wrote the Charge Amount in the Description section and then added a personalized note on the bottom describing in high detail what happened during the appointment. I was told by HSA that this is why they are denying their receipt (too much detail). They just want the basic Type of Service noted (as it shows on the statement description), the Date of Service and the $ amount. This office refused to fix the receipt so now I have to pay out-of-pocket for this procedure. This is not the first time I have struggled with this office. They can't seem to handle billing or anything a normal office does. They've even sent claims to my insurance that didn't even happen to me...this is just one of many examples of poor professionalism and service from the office part of that facility over the last 20 years. While I loved Dr. Murray, she has retired so the one good thing that was there and kept me dealing with the office issues, is gone. No need to return.

I've been a patient at the North Kansas City Dental Group since childhood, and my experience has…read morealways been positive. While I've primarily seen Dr. Busch, I've had the pleasure of working with several hygienists over the years. Currently, Joyce is my hygienist, and she truly stands out as the best of the best. Joyce ensures that every visit feels like a thorough and rejuvenating cleaning. She provides detailed instructions about the specific areas of my mouth that need focus and sets clear expectations for improvement by my next appointment. There's nothing more satisfying than hearing her mention the progress I've made in brushing and flossing since my last visit. The entire team at North Kansas City Dental Group exemplifies professionalism and care, from the skilled dentists to the welcoming front desk staff. I typically don't write reviews unless I feel strongly about a service, and I genuinely believe that the quality of care here merits recognition. I highly recommend checking out the North Kansas City Dental Group. They not only enhance your smile with their exceptional dental care, but they also offer a range of other services that can improve your overall health. Trust me; this is truly the best dental care provider.

Cheap. New personal are new dental students and don't know or care how you feel. Pain is there…read morenew approach.

These people lied and pushed my 80 year old father into getting a tooth extraction he did not need…read more It's been two months and he's still in constant pain because it hasn't healed yet. This place uses the patient's fear and high pressure sales tactics to prey on the elderly for money and they do not care how much unnecessary pain and suffering they cause. They need to be shut down.

Dr. Patrick Moore removed my broken tooth . I was very impressed with Dr. Moore's honesty and…read moresincere concern for his patients. Dr. Taylor Sutherland is also one of the nicest dentists I have seen in my 70 plus years on this earth. Her concern for her patients is remarkable and she has a way of making you feel like you are special even when you are being a little challenging. In response to some of the previous reviews regarding payment of dental services, I would like to say that several times when I was given an estimnated cost of service, the actual fees were less than originally stated. I was not asked to pay the original amount and then wait for a refund. I was asked to pay the adjusted amount (which was a nice surpirse to pay less than anticipated.) As a senior citizen, I would recommend Dr. Moore and Dr. Tayhlor Sutherland to anyone who needs a little extra patience when having dental work performed.

Dr Mancin is truly the only person who took away my fear of Dentist and it seems almost half the…read morepopulation feel the same way. But Dr Mancin takes extra steps to make sure the patient has no pain. I know because I've been going to Dr Mancin for 28 yrs no pain & I have had numerous procedures done trust me. I have the most admiration for him for his professionalism for his delicate work and for his vast knowledge of dentistry. He is truly amazing!

My husband was a new patient fully insured so no out of pocket. He had 2 teeth extracted requiring…read morestitches so there was some pain which he didn't expect. He also had a filling. The Dentist was very knowledgeable and informative of the procedures being done. He was very grateful for the Dentists time.

I had a tooth ache and called around as I'm visiting from out of town this week. They got right…read moreback to me and got me in right away. Front office personnel very kind and helpful, tech and dentist: very sweet and found the problem right away and took care of it. Highly recommend, 5 stars!

I have been a patient of Doug Sjogren since he was in his office on Roe. I have recommended him to…read moreat least five of his present patients. I went to him recently to have me teeth cleaned. The charge was $185. My research indicated that was dramatically higher than other dentists in the area. No other services were provided and I did not get a visit from Sjogren. I have since changed dentist and had a cleaning for $90. I have seen an attitude change at his office. I'm pretty loyal, but I'm done. I hope he is content making more money, but that won't happen if he is this greedy. Mark

Incredible experience. Everyone I've met there is kind, thoughtful, professional and considerate…read more They do great, thorough work at a fair price. They remembered me and details about me after first visit. Best dentist I've ever been to. Would not go anywhere else. - Robert Puig

lovely practice. friendly and professional. they gifted me a little pumpkin, and he's happy!read more

The staff here are really nice people. Everyone is usually up beat and very friendly. I've been…read morebeen here for a cleaning and the dreaded wisdom teeth extractions. My experience has been nothing short of amazing. I would definitely recommend to everyone that I know. Great job

Such a thorough practice with kind staff and exceptional dentists. They really look at the whole…read moremouth and issues and provide a comprehensive view and conservative recommendations. Great communication after my children's appointments.