My experience as a new patient at Crossroads Dentistry came down to a repeated lack of respect for…read moremy time and a miserable experience in the chair on top of it. From the very first phone call, I was clear: I have real time constraints, and I did not want to split X-rays and cleaning into separate visits. I asked to do everything in one appointment. I was told that would push my start date out, and I accepted the wait to avoid multiple trips. When I arrived, I was told they couldn't do the cleaning that day and I'd have to come back -- the exact thing I'd asked to avoid. What made it worse was that I was surrounded by other patients who appeared to be getting their cleanings, so the claim that it couldn't be done didn't add up. The dentist found a few cavities, so on my way out I again asked to combine the cleaning and fillings into one visit. They agreed. Yet at that appointment, I got the cleaning, was sent back to the waiting room for fillings, waited about 20 minutes, and was then told the dentist was too backed up and I'd need to return -- either later that day or another day entirely. That's now a third trip for something I explicitly tried to schedule in one, and it doesn't even account for the deep cleaning or Invisalign still ahead. The X-ray process itself was also rough. The assistant handled the apparatus so aggressively that at points I thought my gums were bleeding from it scraping against them. On top of that, a second assistant had to come in and redo the X-rays because they weren't done correctly the first time. Between the constant rescheduling and the care I received, I won't be returning. Whether it's a scheduling problem or something else, the office here does not respect its patients' time.

Have been using Crossroads Density for over 20 years now, Dr Fleming and staff are very…read moreprofessional, always easy to get appointments, I have had many procedures done there, cleanings, crowns, cavities, all down very well, office is always clean and I like looking at the changing artwork on the walls, they make you feel like family

I appreciate the quality of service, teamwork and professionalism…read more I highly recommend them. Maxine

Please don't go here. The front desk staff is always kind but I should have trusted my gut on my…read morevery first visit. I was sitting in an exam room waiting for the dentist and overheard a conversation amongst staff/drs talking poorly about a patient in a very innapropriate and rude manner. It made me pretty uncomfortable but I have really bad dental anxiety and getting there in the first place was a big step so I wanted to follow through. That day I needed a root canal and two crowns so it was a very long appointment. I felt left in the dark throughout the way and Wendy was not super friendly. Not rude but not comforting either. After that I had to make two appointments for cleanings and a cavity. They messed up my appointments and the hygienist almost numbed me on the wrong side, I explained that I had a cavity needing filled and it needed to be the correct side for the numbing. She switched sides and finished. She was also not very attentive or kind, super rough and not gentle while working in my mouth. Today I went back for my third and final appointment. At reception, I reminded them about the cavity and they said it was on the other side, and I said so should that have been done last week? They completely missed it. I was upset and flustered; I have a lot of anxiety around this, and was informed I could get it all done today but that my entire mouth would have to be numbed. It was so traumatizing last week when she gave me the shots that I was shaking after. I decided to suck it up and just get it done and be done with it. The same hygienist from the week prior, Anastasia, came to take me back and asked how I was doing, I was honest and told her not good, and told her why, she decided instead of just apologizing and understanding, that she'd rather argue with me about what happened. I've been so uncomfortable every single time I've been in this office and I finally decided that was enough. I'll find somewhere else. To be honest I'd rather drive an hour to my old dentist in my old town than ever go to this office again. All of this to also say that the way they price things and charge you for things feels pretty scammy, or maybe they're just way overpriced. Another reason I should have trusted my gut on the first day. STAY AWAY, Find someone who will be nice to you while they drill holes in your teeth. Find someone who won't talk shit about you in front of other patients. Find someone who will numb you in the correct location. Please.

Today my husband had the worst experience! The person on the other end of the phone said "We don't…read moreneed your dental records " The dentist will look at your teeth & determine what type of cleaning you need. It was a 53 dollar charge! He had been going to the dentist in Platte City for the last year for two normal cleanings & X-rays! I've had a great experience there! But this has left me very very Disappointed! They told me one thing & totally the opposite for him! E. J Morris

I have been a patient of Tiffany Springs Dental Group for many years…read more After learning the practice had recently been sold to a new group of dentists, I was hopeful that I would receive the same level of care as in years past. I recently went for a routine cleaning, and I couldn't be happier with the care I received. They are the same warm, friendly group. Both Dr. Cook and Dr. Yip are excellent dentists. I highly recommend Tiffany Springs Dental!

Still my best find to maintain dental hygiene…read more Even though my regular hygienist was out Joann filled in fine. Talk through what she saw, concerns, what I need to do better and my throat cancer exam. Dr closed out my visit with "looks good"!

If you have allergies MAKE SURE YOU CHECK WHAT THEY GIVE YOU. They gave my gf a medication she's…read moretold them TWICE (on two separate visits) she was allergic to. Then they tried to just play it off after she had a reaction. Then they wouldn't give us their insurance information and told us once we got a lawyer the lawyer could get it (I worked in insurance, this is 100% incorrect). Had to drive down to the office for her file to show them she noted this allergy, then they wouldn't even have the dentist come out to talk about what happened after I waited 1 1/2 hours. After all that, they tried to only give me half her file. Would not recommend in the least. Worst dental experience ever.

Dr. Patrick Moore removed my broken tooth . I was very impressed with Dr. Moore's honesty and…read moresincere concern for his patients. Dr. Taylor Sutherland is also one of the nicest dentists I have seen in my 70 plus years on this earth. Her concern for her patients is remarkable and she has a way of making you feel like you are special even when you are being a little challenging. In response to some of the previous reviews regarding payment of dental services, I would like to say that several times when I was given an estimnated cost of service, the actual fees were less than originally stated. I was not asked to pay the original amount and then wait for a refund. I was asked to pay the adjusted amount (which was a nice surpirse to pay less than anticipated.) As a senior citizen, I would recommend Dr. Moore and Dr. Tayhlor Sutherland to anyone who needs a little extra patience when having dental work performed.

10/10 The people here all made me feel welcomed! All very knowledgeable of their task at hand and…read moreteach you during every part of the treatment while they are doing it. I found my dental home.

My wife had an appointment, was extremely sick and had to cancel, and they insisted on charging us…read morea $100 fee. It is so sad that dentists today care so much more about money than empathy. I expected more out of KC "Family" Dental. Will now have to find a new dentist for my whole family out of fear of fees. Stay away from KC "Money" Dental.

The dentists themselves are all very good and professional but the front office staff is rude and…read moregenerally unhelpful.

Dr Caldwell is the BEST! He's so personable and will give you all the information you want and…read moreneed. He will give it to you straight and is always open and willing to answer any questions you have. The work he does is flawless. He's the best dentist I've ever had and I don't know what I would do without him.

Dr. Coleton Caldwell is knowledgeable, and at the same time, extremely personable. He's amazing at…read moregiving the shots before deep work, listens, is generous and kind. His staff are all gems! I've referred my family to him, and they're all new patients, as well.

Incredible experience. Everyone I've met there is kind, thoughtful, professional and considerate…read more They do great, thorough work at a fair price. They remembered me and details about me after first visit. Best dentist I've ever been to. Would not go anywhere else. - Robert Puig

lovely practice. friendly and professional. they gifted me a little pumpkin, and he's happy!read more