Both of my children have been patients here since the day they were born. Dr. K was in the…read morehospital checking up from literally day one. Over the last 18 years some staff changed and the office changed but the care and compassion BAP has shown has never changed. I have called Dr. K on weekends and in the middle of the night in emergencies. As first time parents we shared our concern with info we had heard about vaccine risks and the practice allowed us to space some of the shots out a few weeks (if I remember correctly) but calmly told us they would not skip vaccines. They were patient but firm and we appreciated it. Dr. K cares about you and your kids. The staff truly cares about you and your kids. I couldn't have asked for a better pediatrician.

Both of our children were patients at this office from birth. We really enjoyed this office until…read moreour second child started to have health problems then it became very evident that they did not care about our children at all. My second born, was a perfectly healthy newborn, until after his two month apt. He received the normal vaccines at which time he started to have a lot of problems; episodes of crying for more than 3-4 hrs, reflux, issues with his bowels, and eczema. I brought him in for a follow up, and was told the green mucus stool, was caused by a dairy allergy. I was breastfeeding and my diet had not changed. I removed dairy from my food and even tried a dairy free formula that never helped him. They tested his stool multiple times for blood, because they said it is was a true dairy allergy eventually his stool would have blood. It never did. I refused his 4 and 6 months shots, because at this point I had read the FDA inserts and SEVERAL medical studies that listed his symptoms as a reaction to the DTAP. I brought this up to the provider who questioned my sources, and when I told her pubmed, the cdc, and science direct she still didn't believe me. I showered her the FDA inserts of symptoms and her explanation was that the eczema was because newborns skin has to get used to the outside world.... And insisted that it wasn't from the vaccines. I then asked for the information on the lot numbers and brand so that I could report his symptoms to VAERS, it was at this time that Dr. K finally called to get involved and said we would not be able to stay due to their vaccine policy, after a very heated conversation of me bringing up the research and the fact that they clearly didn't care about my child enough to allow me to delay, or believe that this was a reaction despite the research and proof. Mind you I have been an ER NURSE for 8 years, and my first was fully vaccinated. After we were threatened to be removed we found a new pediatrician, as we did not feel that they truly cared for our children or safe there anymore. Fast forward to our new pediatrician and we reviewed his medical history and the previous mentioned events, and this provider informed me that this was an adverse reaction to the dtap without even telling him what I believed. He informed us the risk for more severe reactions on another dose is ten fold after these symptoms. He said we were so very lucky that we were educated enough to do the research and put our foot down, because had we not known and gone through with it he could have been seriously harmed. My first born also had speech delay I brought this up regularly from 14 mths on at BAP, and was ignored and told that he was fine. After leaving this office, we were referred to a speech therapist by the new pediatrician and were told that at 2.5 yrs old he had the speech of an 18 mth old. We have been advised by lawyers, that we have a good case for medical negligence and malpractice.The sheets they send you AFTER the apt never once told me that these issues could occur, that is not true informed consent. If you have ever had a baby with these symptoms, do your research and trust your gut.

Ive always had a good experience with the practice. No one is perfect but they always come through…read morefor me. Keep up the great work. Zoe

I have been a patient for almost 20 years. I have stayed even with all the changes, all the…read morerotating doctors, all the rude office staff, location changes and more recently, not being able to get appointments for literally MONTHS. Now, the already limited hours have been reduced MORE - nothing later than 5PM and that is only 2 days a week with the last appt at 415PM. The other three days are 4PM and 3PM. Ill be looking for another primary care. I wish I could give ZERO stars. I like my doctor and his nurse, but this practice is horribly run. Jean Langway

Dr. Hughes is the best pediatrician ever! Her staffs are nice and professional as well :)read more

We found Dr. Hughes office the same day I gave birth after praying to find a pediatrician that met…read moreour needs. And we are so blessed to have found her, she is an amazing doctor she takes her time, answers all questions and makes us feel welcome every time we have an appointment. I also love the way the office is set up and it is so convenient that she is the only doctor that works in the building so the wait time for being seen is very quick. And it makes the experience much more personal and not rushed. Not to mention the amazing office staff who always greet us with such kindness. They truly make the experience of bringing my daughter to the doctor so enjoyable. Thank you above and beyond for sticking to your word and being so amazing!

We started going to The Pediatric Center after transferring from another practice, and it has been…read moresuch a refreshing change. The office is well-organized, the staff is consistently friendly, and the environment is clean and welcoming. We really appreciate the separation of well and sick visit areas -- it's a thoughtful touch that gives extra peace of mind. Everyone we've encountered has been so kind to our 1.5-year-old, which helps him feel completely at ease during visits. They genuinely interact with the kids and make the experience positive from start to finish. I recently had to call on a weekend and was connected with a nurse who was incredibly helpful and thorough in answering my questions. That kind of care really stands out. We see Dr. Diane Landram, and she is absolutely wonderful. She takes the time to listen, offers helpful and up-to-date information, and never makes you feel rushed or dismissed. This is exactly what pediatric care should look like -- highly recommend!

I am absolutely appalled by the experience my husband and daughter had at this office. We will…read morenever be returning, and I strongly question how this office is being managed. My husband brought our daughter in for an appointment that was specifically scheduled for two shots. In addition, we requested that they look at stitches that had not completely dissolved. Somehow, when my husband arrived, the staff had no idea why she was there and apparently thought the appointment was only for the stitches. This was not a misunderstanding on our end -- the appointment was booked by the nurse for the purpose of getting her shots. Because everyone was apparently getting ready to leave for the day, my husband and daughter were then rushed through the appointment. The fact that the staff had apparently made a scheduling error and were now inconvenienced by their own mistake is not our problem. To make matters worse, this office has previously used a cold-pack buzzer to help distract our daughter during shots. This time, they didn't. It may seem like a small detail, but when you're dealing with a child getting shots, consistency and basic consideration matter. The worst part of the entire experience, however, was what happened afterward. My husband was sent to the manager's office, where the manager proceeded to question him about why we don't bring our daughter in more often. She actually asked, "How do you know she's growing?" Seriously? We can see her. We are her parents. It is completely inappropriate and incredibly condescending for a manager to question a parent about how they choose to parent their own child, especially when there was absolutely no justification for the attitude she took with my husband. Her demeanor was disgusting, judgmental, and completely unprofessional. She then apparently mumbled something along the lines of how it was "good" that he brought her in for her shots because "you know how people are these days." That comment was completely inappropriate and frankly left us wondering exactly what she was implying. There was absolutely no accountability for the office's scheduling error. Instead, my husband was made to feel as though he was the problem. This entire experience was disrespectful, unprofessional, judgmental, and completely unacceptable. Parents should not have to walk into a pediatric office and be made to feel scrutinized or criticized by the people who are supposed to be providing care for their child. What a disgrace. We have completely lost confidence in this office and will be taking our daughter elsewhere. I would not recommend this office to anyone looking for a place where parents and children are treated with basic respect and professionalism. If I could give this office zero stars, I absolutely would.

While I was pregnant with my first daughter, we were referred to Dr. Nguyen by a close friend. We…read moreabsolutely loved Dr. Nguyen and his team. He took great care of my daughter in her first two years of life. She always finds something entertaining in the waiting area, whether it was the TV or the giant fish tank. By the time our second daughter was born, we had moved to a new neighborhood so we switched to a practice that was closer to home. Otherwise, it was a 20-minute drive to Seven Corners. If you live in or near Seven Corners, I highly recommend Dr. Nguyen!

Now that I have 2 little boys (2 years old and 4 years old), I've had the opportunity to bring my 2…read moreboys to Dr. Lamson to get their COVID19 Vaccines (as our local pediatrics were completely out of vaccines). My 2 year old is highly afraid of Shots AND doctors, but Dr. Lamson was able to entertain the little guy enough where he allowed him to pull his pant leg up so that he could administer the vaccine on his thigh, he cried a bit, but after that, he wanted Dr. Lamson to play with him. My 4 year old, on the other hand, loved how Dr. Lamson installed a video game system in the waiting lobby and he also enjoyed the decorations that were put up in the patient room. He asked me if he could come here for his future wellness visits and we just might schedule both of their wellness visits here and just leave emergency and sick visits for our local pediatrics!

Visited on Sunday - called ahead - Kim was helpful on the phone, signed me in and set me up for lab…read moretest and visit w Nurse Practitioner, Katherine Griffin. Both listened and addressed my concerns. My lab results were sent to my phone while I was waiting for Katherine...so efficient. Met w Katherine, my concerns reviewed, my prescription was called in for pick up on my way home, and aftercare instructions discussed. Excellent care, professional and kind staff. Thank you!

Don't even waste your time going to this facility. I was turned away when I arrived at 7:20pm on…read morea Friday evening when they supposedly close at 8:00. There was only 1 other patient in the waiting room. MP Allison Banko must have had other plans on a Friday nite because clearly patient care was NOT a priority for her whatsoever! UNCARING AND UNPROFESSIONAL! In reading other reviews for this facility, turning folks away seems to be standard practice. Shame on you Ms. Banko!!!

My boys have been patients at Valley Pediatrics since 2003. Both my sons are autistic and receive…read morethe very best care from all of the doctors in the practice. We especially love Dr. Rona Stein. She is very informed about autism and how best to treat individuals on the spectrum. The staff are some of the most patient I have ever found. We have never been rushed through our appointments. In fact, the yearly physicals typically last 45 minutes and cover all aspects of the child's medical needs. I truly cannot say enough good things about this practice.

I absolutely love Valley Pediatrics. It's been six years and counting and for me they have become…read morefamily. I highly recommend 1000%. Everyone is nice and friendly. You have nothing to worry about. I feel at home here.

My son has been coming to this practice since he was born. We selected this practice on a…read morerecommendation from a family member and confirmed our intent to use it after meeting several of the doctors who visited us in the hospital after his birth. My son's principle doctor was Dr. Chaney who always delivered expert care with a wonderful, calming attitude. We now see Dr. Nold Who is equally as wonderful. In the past we've seen Dr. Escabosa, another fabulous clinician and person. I can't say enough about this practice. My son is 19 and still is a patient.

Denies care for unvaccinated children according to BaySide's office staff…read more Refuses care to unvaccinated children, the policy feels restrictive and limits access for families, and does not allow decision-making for parents.

Dr. Ettienne has been our son's primary pediatrician and she has been extraordinary! She was…read morereferred by a friend of ours and it's one of the best referrals we've gotten! She attends to our son well and makes time to answer all of the questions we had. I know vaccinations are good but it always makes me sad knowing our son would cry, and every time she would assure us that we are doing the right thing and that he'll move on quickly. I love all the information print outs she gives to us after every visits and our son got a book for his birthday! The best part is Dr. Ettienne can sign! It makes our communication easier than writing on a piece of paper or having an interpreter for every visits! We will stay with Dr. Ettienne until our son ages out from a pediatric care!

Dr. Ettienne and staff are fantastic! She has provided exceptional care for my kids since birth…read more(they are now 11 and 14). She and her staff are kind, gentle, and professional. I never have a problem scheduling emergency "sick" visits and calls are returned promptly. Its just an overall great place.