So this is our first time here as we just moved to the area. Looking at the other options in the…read morearea this seems to be the best of the worst and boy are they proving my point! We have been here now for over an hour and have only been triaged. That was after they 25-minute wait in the waiting room to fill out a short novel about a one-year-old's medical history. the good thing that I can save as far as that the staff is very friendly. Not efficient, but friendly. I'll update once I see the provider if she ever comes in. Edit: wouldn't you know that less than two minutes after I wrote this the provider came in. She is awesome! She actually sat down with us went over everything, answered all of my questions, and did a very thorough examination of my boy. She set him up for referrals just to make sure that her suspicions can be ruled out or treated. I'm very impressed with her, not so much with the wait time... but just for her I will add another star and continue to come back.

The office staff is incredibly rude. They fail to execute basic administrative tasks that allow for…read moreless troublesome visits. Unfortunately, they're extremely dismissive. They overbook and don't currently have enough providers to see everyone in a timely fashion. They would also benefit from hiring a professional cleaning service, the grime should not be visible in every room.

Pass. I don't know…read morewhat it is about Southern Maryland, but it seems to be full of terrible doctors. I had a primary care doctor from this area that I dumped. And now, my father has dumped his primary care doctor and this practice. He is a first time stroke survivor. He is 71. It's an understatement to say he's very vulnerable. So imagine my surprise when his doctor behaved brusquely and insensitively, on multiple occasions. We are a Catholic household and believe in extending grace whenever possible. But our grace -- and our patience -- sadly reached its limit with this doctor, whom I will not bestow the honor of naming. I'm giving this practice three stars mainly for the office staff such as the folks at the reception desk as well as the nurses/techs/and other staff in back-of-house. They're warm, wonderful people who mitigate the intimidation of going to see a doctor. Finally, when a patient/client/customer sends you a note instructing you to never reply back, essentially declaring that they never want to have anything to do with you ever again, you should do that instead of disobeying the patient/client/customer's wishes. It's a bad, bad look, and anyway, we sent that response straight into the trash folder where it and this crummy doctor both belong. The American health care system is broken and this doctor is enabling that harmful institution. We have since aligned ourselves with a new, modern practice where the doctors treat you like a human being. They even let you message them by text message and minimize the hassle of administrative work like scheduling and obtaining records with a really attractive and functional app. Welcome to 2023. Don't choose this practice.

I find sometimes the physician is judgmental and rude. I didn't feel good after leaving thereread more

Great place.. Karla, the NP was extremely helpful. Front desk receptionist is very pleasant. A…read morelittle bit of a wait but once we were seen, It was worth it.

He retired and didn't let his patients know. Liked the practice up to that point. Other than we…read morenever once saw Dr. Miller other than the initial hospital visit.

We have never encountered any issues with Dr. Millers office in the 19 years of my children being…read morepatients here. Everyone is always friendly and attentive in the Leonardtown office. Getting appointments is never an issue and we never have to long of a wait. I'm extremely happy with the care my children get.

I have posted reviews on the other Yelp listing for this office. I still believe the quality of our…read moreexperiences here has declined over the years. My three children all come here. My oldest is now 12. They have only come to this doctors office for their care, unless they were referred to a specialist. The staff seems to be ever changing which may attribute to the quality decline. It's hard to give an honest review when you know your children have to come here. I just wish they were more friendly, accountable and understanding. On our most recent visit we were called back by an unfamiliar check in assistant. She was very short with my son and a bit rude. The doctor we saw was very friendly and welcoming, thank goodness. The wait time is always a bit long, which is a little funny because if you are late they won't take you. They ask you to arrive early only to wait and they have you wait well past your appointment time. I just remember past experiences being much smoother and welcoming. I must add I am still blown away at the fact my youngest son received the wrong shot last year, then they wanted to charge me to come back for the correct shot. Even after the doctor called me to inform me of her mistake and snapping when I began to question their actions. No accountability, telling me I could seek care elsewhere was beyond unprofessional. As a parent I have every right to ask questions when it comes to my children's healthcare and malpractice.

My office visit was fine. However, I was told that before starting my son on needed medication, I…read moreneeded to get labs done. I immediately had my labs completed, and the results were sent to the office. I received a call today at 11:40 saying that results from the lab were in and all clear. However, the Dr. working today was unwilling to call in the medicine my son needed. It is frustrating to not receive the care you need, when you need it. Today is Saturday, and now I have to wait 2 days until a prescription can be called in for my son. I was told the labs were all that was needed, and to know that the Dr. reviewed the labs, everything was clear, and the Dr. unwilling to call in the prescription for my son until the other Dr comes back to work on Monday, is very frustrating!! Aren't all the Dr's at this practice supposed to be competent? Now, I have a 3 year old that I need to protect against this as well. The nurse I spoke to wasn't much help in offering another alternative. I should have taken my son to another facility so that I could receive timely care by staff who have better empathy!

My family has really enjoyed having Dr. J as a pediatrician. We are new to the world of house-call…read moredoctors but we really like it! She is flexible with the in-home visit schedules and she also provides telehealth visits as needed. She has an easy to use electronic portal and secure messaging service which is a big must for good communication. Since we are in COVID times she wears a mask for her visits, wipes everything down cleanly, washes her hands, etc. And best of all she has been really attentive and caring. We are happy we found her.

I had a wonderful experience with Dr. Burton. She has a fantastic bedside manner and took the time…read moreto answer every question I had so I didn't feel rushed. It was so convenient to have her see our newborn in our home so we didn't have to expose him to other sick kids in a doctors office. I highly recommend this practice!