First impressions definitely carry a lot of weight when dealing with a new business. I visited…read moreNeurology yesterday and things were running behind schedule as isn't uncommon in a hospital setting. After checking in at the registration desk I found a seat and waited my turn. The lady who assisted me at the registration desk certainly had the people skills necessary for the job. She was very pleasant and very helpful throughout my visit. I was sitting for about a half hour when she left her desk to come over to me to explain why the EMGs were behind schedule. I sat a while longer before walking up to her window and before I could open my mouth she smiled at me and said they were now cleaning the EMG room, and I was next. She then thanked me for my patience. This is how valuable those acts of kindness are. My letter today could have very easily been a long bitch session because I had to drive all the way from Waldorf, I got there twenty minutes early but wasn't seen by the doctor until more than an hour after my appointment but I was so impressed with the personal attention I was given by Diane G the wait was no big deal. Thank you Diane and thank you Dr. Thomas for your mini electrocution.

Today I received an envelope from Medstar Medical Group - So MD LLC. The envelope had my address…read morehand written on it and postage from a Pitney Bowes machine, (likely in house, from a mail room). The envelope was completely unsealed. No tape, the adhesive untouched. Inside was a Xerox of my health insurance card, taped and composed as a card. My entire health insurance was vulnerable and made available for someone to copy, write down and use for themselves or sell on the Black web. I am outraged that this business could be so entirely careless with my critical personal information. I wanted to believe that my prior bad experience was a one off and just a bad day. This error speaks to a level and consistent carelessness that makes me feel entirely at risk.

The front office staff as well as the medical assistants and physicians are amazing. Very…read moreattentive, courteous and competent individuals.

Love the care I have received for 20 years. They are all more like friends than anything else. They…read moreall know me when I walk in the door. And this is a do it all cardiologist center. Thank you Dr. Mathew for the great care I have gotten. Just love all the staff at this office

Horrible staff! Rude and unprofessional. The Dr himself decided to discuss politics and immigrants…read morewhich was not a pleasant subject for me. I sat with my mouth open wondering what this had to do with my husband having heart issues. I don't suggest I don't recommend. If your going to pay for treatment or a good doctor this is not the place to go.

Dr Kenneth M. H. Lee is a fantastic doctor. He took me at the last minute when I felt I was having…read moreheart issues and the same day had a echo stress test done. This helped me to know that a) my heart is fine but b) that I have an autoimmune deficiency called disautonomia which explains my exhaustion, chest pains etc. He went far above and beyond what most docs (including my GP) did - ordering me more blood tests, referring me to other expert doctors to confirm etc. All of this late on a Friday afternoon! Cannot praise him and his very nice staff enough! No wonder he's listed in Washington's Best Doctors! Jindra

Absolutely one of the best Doctors I've ever seen. First rate. Well trained, experienced and…read moreactually cares about his patients. He is absolutely one of the best in the nation. Hard to get to see him, he has a full slate of patients, many you've seen in the papers and on tv. The staff is professional, kind and treat you like an adult. When I needed a stress test, he performed it himself. He calls you himself to give you test results.

When I call in for help I'm treated like cattle. I am just a number to them!…read more(Not always but it just happened and the office was very rude and I will be surprised if she even gives my doctor the message that my prescription is not going through!) Very dissatisfied!!!

I am extemely sick and have been since the first appointment. I showed up for my initial…read moreappointment and myself along with 2 other people in the waiting room were told UPON ARRIVAL INSTEAD OF in advance OVER THE PHONE that a referral was needed. I was forced to leave and reschedule and wait another month. I had an endoscopy done in which the OFFICE set the follow up visit a couple months out. So I show up for the follow up with worse symptoms than before-only to be told AGAIN that I'm in need of a referral. NOT because I didn't have one but from the previous procedure to the follow up - MY REFERRAL EXPIRED. Once again, I was told upon arrival even though THEY SET THE APPT MONTHS PRIOR. I think it is ridiculous or cheap or lazy to not run your patients insurance information to find these things out before a person who is likely ill drives all the way to the office. WORST EXPERIENCE

If it wasn't for the staff I would have gave 1 star, I called to get an appointment I was having…read moresome abdomen pain all weekend. I didn't want to goto the ER/ED unless it got worse because it cost so much money to goto the their, I can got the Dr for $25 get a CT scan for $65 and about $20 for blood work. The hospital would cost me about $1250+, you get a bill from the hospital for blood work, the room, facility charges and miscellaneous items. Then a bill from radiology and another bill from the ER/ED Dr, so that like 3-4 different bills to do the same thing. Now back to the Dr visit, I arrived at 11:35 checked in for my 12:00 appt. paid then waited in the waiting area until 12:20 Nurse called me we were walking to the room and she said the Dr. is backed up.... She was extremely friendly did her stuff and then say its going to be a while before he gets to you.. It was like 12:45 when Dr, Berg came in, now they want you to be there 20 min early but its ok to make you wait before they get to youth and if your 6 min late may as well stay home they wont see you and they will charge you. Dr Berg asked me what was wrong and I explained, he then asks me some questions. Do you need a rectal exam today? No I came in for my abdomen pain. Does it burn a little when you pee, sometime not a lot? Oh then we need to do a STD test, NO we don't I don't have a STD doc. Then a bunch of other questions about me hurting, he says well let me write up some paperwork for you. He's looking on the computer and asked me what do you want me to do, you can just go over to the hospital. I didn't want that I said because it cost to much money to goto the ED/ER, oh ya I agree he said let do some bloodwork and you can go get a CT scan. He asked if I have had contrast before yes I said the one they shoot in you while doing the scan. He got pissed because he was talking about the one you drink and now he has to write the script over, I said just leave it.. Then I asked if Dr. Lowenthal retired, he says I don't know he's not my dr. Im just trying to have a conversation.. Im going to steer clear of him everyone should, but all of the staff were friendly and helpful.

I saw Amber Sisenstien and she was a complete joke. Rude, condescending, and just a horrible…read moreattitude. I was beyond her scope of care and I guess she just couldn't admit that. She comes off very ditzy and just horrible bedside manner. No compassion at all. If you have a complicated health history don't even bother seeing her. She's a joke. I have since found another practice in the county that is much better and is actually equipped to handle the complexity of my health issues. I'm on disability and I should have never agreed to see her and should've requested an MD instead. Lesson learned. Do not go to her if you value your health, go elsewhere! I am seeing Parul Jani MD in Prince Frederick and she is vey thorough and wonderful bedside manner.