Excellent care. Kathy Yeager and nurse Crystal were caring and spent a lot of time with me trying…read moreto determine what caused my problem. Very thorough testing. Highly recommend this allergist.

On 1/14 at 12:13 I received a reminder text with instructions to call 410 974 8332 to cancel or…read morereschedule. I called right away to cancel and there were 11 people ahead of me. It gave me the option to leave a voicemail and be called back. I left a voicemail stating I needed to cancel and I wanted a call back to confirm. On 1/16, the day of the appointment, I realize I never got a call back. I call again and this time there are 18 people ahead of me. I think that's odd so I hang up and I call back and choose new patient appointment instead of current patient. Someone answers right away. That is bad business practice. The phone should ring to the office I am trying to call, not some other place, especially at a doctor's office. I tell them I called 2 days earlier to cancel and didn't hear back. She calls the office and tells me that she can't reach them and she will pass along the message. I get a bill on 1/24. I call the number again and explain all over again and she calls the office. The office tells her I need to call billing. I am driving and can't take down the number so I ask if I go to the office now will they take care of it and she says yes. I walk in the office and they tell me they can't remove the late fee and I have to call billing. This is ridiculous. 3 phone calls and 1 visit and they can't cancel and appointment and remove a late fee? I call billing, which is a third party.... Again this is the first doctors office that I have ever had that has third party phones and billing. I have worked in 3 doctors offices before and I am horrified this is how they do business. The NP, Cathy was great.

I had an amazing experience at this office. As soon as I entered the clinic I was welcomed at the…read morefront desk. The check-in and check-out process was a breeze. I was called back to see the doctor in less than five minutes. Dr. Matthew Hilburn was great. He greeted me with a smile and handshake to welcome me to the practice. He actively listened to my concerns and showed great attention to find me relief with my symptoms. He ordered testing and was spot on with his observations of me and my symptoms. Amazing quality of care. The office is clean and has state of the art medical equipment. Dr. Hilburn shook my hand again when I left and guaranteed to find me relief. I felt really valued as a patient and I will be staying with this office for my ENT needs.

I will start off with saying I love Annapolis Hospital (Anne Arundel Medical Center)…read more Everything was going well until one of their doctors went on medical leave, Dr. Overstreet (she was the best). After she went on leave, we had a few appointments scheduled but my son became sick and we couldn't make it. Can't call during the weekend or close of business to inform them that you can't make it because they are not wired that way, fine. However, to be told that you can no longer come to the practice with no warning is beyond insane. They claim they left a voicemail, but the only voicemail I have from them says to call back so that we can reschedule. No warning. Following that, they added a note saying that he can no longer return. So, the lesson I learned from this experience is to bring my son to his appointment, even if he has the flu, COVID, or some other contagious virus. Notated!

The office is 5 star all the way. The dr is superb-never rushes you--ever. Been in several allergy…read moreofices over 50 yrs. Best one ever.

Dr Mardiney was recommended to be by a friend because I've been having issues with my asthma…read morelately. My regular asthma treatment hasn't been as effective as it used to be. Dr Mardiney was extremely helpful and thorough. We spoke extensively about my health history and specifically my asthma. We talked about an updated treatment plan that I'm excited and hopeful about. He also gave me some tips on how to reduce the risk of an asthma attack. The wait time was as expected. Just like any other doctor's office, you're rarely seen right at your appointment time. But I wasn't waiting too long. The office staff were friendly. Overall I had a great experience.

This is one of the best run practices I've ever been to. Everyone was attentive and seemed as if…read morethey actually like their job. Dr. Andrews answered all my questions and made me feel comfortable with his answers. Highly recommended for all your allergy needs.

We have been to this office twice and I have to say both visits were extremely pleasant! The staff…read moreis friendly and Dr Andrews is great! The office is great also, clean, large and overall a wonderful waiting room and pleasant staff! I would highly recommend this office!

I have been seeing Dr. Banks for over 15 years. Recently I had a serious allergic reaction. Instead…read moreof Dr. Banks pointing me to the ER on a weekend, he met me at the office, got me more comfortable within a few hours, and helped me get immediate appointments with a specialist, the very next day. He is a doctor who is rarely behind schedule, always takes time for you, and never talks down to you either. I have recommended him to everyone that needs an allergist. I know you will be happy with his professionalism.

We recently went to Dr. Banks and Dr. Andrews' office with my 1 1/2 year old daughter for allergy…read moretesting. The office was great - including the desk staff, nurses, physician assistant, and doctors! The appointment was 2 hours long, which is not easy with a toddler, but they were wonderful and caring. I would highly recommend!

One of the biggest surprises that has come with being a parent is how hard it is to get an…read moreappointment with a specialist! When my youngest was sent to the ER with an allergic reaction I was told by the ER that it would probably take several months before I would be able to be seen by an allergist. I had already known this from my eldest's previous experience with Dr. Kaufman and was prepared to wait. Imagine my delight and surprise when I was able to get a next day appointment with their new provider Dr. Eghrari-Sabet. Dr. Eghari-Sabet was absolutely fantastic to work with. She asked the right questions, had a great beside manner, and was very proactive with all of the follow up appointments and protocol. I could tell from the get-go that she was passionate about her work and great at what she does. All of the information went right into the our portal which made our conversation easy to track. Our nurse Hannah was also great with making sure that all of our school forms were filled out correctly and quickly. It's great to see this office grow and expand their services to new patients. Whether you see Dr. Kaufman or Dr. Eghrari-Sabet you will be in great hands!

My friend recommended me to this place about a year ago, and I am still going there for allergy…read moreshots. Services were explained, appropriate testing and office staff is very nice and professional. I suffered much less this past season. I travel close to 30 minutes to get there and it is worth it.

This center is awesome! Everyone: the receptionists, the nurses, and the doctors are all so nice…read moreand incredibly competent. Sometimes there is a bit of a wait for shots but it is worth it to go here. Would recommend!

Dr. Cancelled my appointment without any prior notification…read more Very unprofessional. Would not recommend. The office will bill you $50 if you don't show up, but they won't even apologize if they don't show up. I lost a day's work for nothing. Avoid this clinic!

An excellent allergist who is not in a rush to get you out the door. He actually talks to you in…read morehis private office, does a full exam, and then takes you to the "testing" room where he will sit with you while you get poked and prodded by his very friendly nurse. HIGHLY recommended.

The Tuesday hours show the last injection is 3:30. They are open until 4:00. I show up at 3:15 and…read morethey're closed. Door is locked. Lights are off. They could send mass emails out to inform clients when your office is closed, but they don't. I suggest you not use these folks.

I have have been using Dr Steven Platner and Entaa Care for my hearing loss for some time. They…read moreare quite remarkable and provide first rate advice and counsel. The practice provides a very detailed and though approach to care and all of the doctors are very knowledgeable and reassuring. The staff is always friendly and I have never had a billing or administrative issue. The are top drawer all around

I've been seeing Dr. Pacheco for about 15 years now for my sleep apnea and he is wonderful…read more Extremely patient and great bedside manner! I've always had an easy time making appointments and dealing with the different offices I've visited as well. Highly recommend!