1. Ann M Foley Insurance

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Boston, MA

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Ann M Foley Insurance

5.0 (1 review)
Closed • Closed
Updated 1 month ago

Services - Ann M Foley Insurance

Homeowner or property

Car and truck insurance

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3 years ago

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Soo Hoo Insurance Agency - Member of Sterling Insurance Group

Soo Hoo Insurance Agency - Member of Sterling Insurance Group

(5 reviews)

Leather District, Waterfront, South Boston

I cannot recommend this agency highly enough. After many years of living in the city and using…read morepublic transportation, I finally got my first car last year. I dreaded many aspects of the process, not least of which was insurance. But I quickly discovered this agency via Yelp and it lived up to all the 5-star reviews, and even surpassed my expectations. Simply put, they do it all for you, making the process as easy and painless as possible. After collecting my information, they found the best rate for my needs, set everything up with the insurance company, sent me the paperwork for a signature, handled the payment via credit card, and emailed me my policy. Couldn't be simpler. When my policy was up for renewal this year, they contacted me and handled everything, even finding a cheaper rate with another company. I never had to visit the office, it was all handled via phone and email. Plus, I did plenty of research on my own and could not even come close to the rates they found. The representative I've personally worked with is Kristen Soo Hoo and she is the epitome of professionalism and kindness. This place is simply top notch and I highly, HIGHLY, recommend utilizing their excellent service.

I have been working with Kristen over the past year on renters and car insurance. It has been such…read morean easy experience. She is super responsive via email and very helpful. Massachusetts is a state with a lot of hoops to jump through when moving here and she helped us navigate them very easily. We are moving again and she is once again being super helpful with cancelling our plans. Highly recommend working with this agency!!!

Click Insurance

Click Insurance

(15 reviews)

I can say my experience started with checking out another well-reviewed insurance agency out of…read moreFresh Pond but felt the service was a little impersonal. First the owner sent me one agent that made first contact with me by asking me to review an auto and renters policies despite originally stating I was seeking only renters at the time. No policies were attached to the email and after I asked a few days later if they were actually mailed instead I heard nothing for several weeks until I reached out to their main email again. The owner then sent me another agent that also set up an auto and renters policy combo but this time actually attached it. Then the first agent came back out of nowhere with her own policies. Good grief. I told that story to tell this one, Alexis at Click Insurance is an all-star MVP and I'm wicked happy I went with my gut after seeing the other reviews. I knew there was potential bit of savings to be had by bundling auto and renters and after speaking with Alexis for no more than five minutes I knew she was going to find me the very best coverage for me. Floored by the thoroughness and transparency. Multiple comps were run and I ended up with a new insurance company once she showed me how I could get better auto coverage all around, plus renters, for less than what I was currently paying for just my auto policy! Can't beat that! She answered all my questions and took care of everything. Making it even easier, all I had to do was digitally sign some documents by email and, voila, done!

Their service was great when I first signed up. However, the next year, when I have questions about…read morerenewal my policy, I emailed the agent who helped me to sign up several times and never heard back from her. I then call their office line - it always goes to the voice mail and I am still having a hard time to talk to a real person who can actually help me with a simple question. Very poor service. I need to find another insurance agency next year.

Bobby Lau Insurance

Bobby Lau Insurance

(1 review)

If I could give him 0 stars I would…read more I moved to MA from California and Bobby was happy to take my full years payment for car insurance. However, after being provided with my complete driving history (which is less than stellar) and giving me a quote for a year, which I paid in full, I was notified less than 6 months later that I owed more than triple what the original quote was because my rate had increased. I have not had any incidents. Since this has happened (in August.. it's now December) I have called him probably at least 20 times. Emailed him at least 5 times. No response. Unless he's dead, there's no excuse. Upon calling the company, they told me they had no record of my incidents and they have on record that I started my driving career in 2012 (I started driving in 2006 and gave him my drivers license number from back then in a different state!). The company claims he needs to be responsible for refunding me and adjusting my history since the customer service people don't have licenses and another agent isn't able to alter what another agent has done. So since he wont respond to me, I'm currently uninsured and out an extra $900 that was stolen from me by his wrongdoing to keep my insurance for an extra month! Additionally, I got my car inspected per his instructions but I emailed him and snail mailed the inspection forms and I never received my stickers from him either so they have my on record as not being inspected. JUST TRUST ME AND DO NOT BUY INSURANCE FROM BOBBY LAU IF YOU VALUE YOUR MONEY.

Ann M Foley Insurance - homeinsurance - Updated October 2026

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