The SMART PNW team goes above and beyond to provide excellent service. From the decision-making…read moreprocess, to the installation, to after-install care, they have been attentive, friendly, and proficient. In addition to supporting a local business, you will be getting the best possible care when you choose their services. Highly recommend!!

Scheduled a home consultation. Received both email and text notifications. They never showed up and…read morenever followed up with any communication.

Excellent customer service! Very fair prices and extremely knowledgeable professionals! They are…read moreour new blind company!

Fantastic service! Thank you all for taking such good care of my hunter Douglas blinds. I called in…read moreweek prior and they had a guy come out in less than a week. Came to Bellevue on Tuesday and I had my blinds back on Thursday completely cleaned and spotless. They even ran my kitchen blind twice and took out all the oil stains Thank you guys for your exceptional service e, reasonable prices and wonderful turn around time. I will definitely be bringing my blinds here for additional cleaning in the future

We contacted Budget Blinds primarily because we could use our Wells Fargo home project card. We had…read moreRich out to measure our very large western windows and sliding glass door with the idea of purchasing plantation blinds for them. After meeting Rich and speaking with him about our plans we were pretty confident that we had made the right choice in vendors. When Rich came back out with Bill Peach to take final measurements (measure twice, cut once) and confirm the order details we were sure that we were working with the right vendor for our project. The only downside: Because of worldwide supply chain issues and shipping delays it was probably going to take four months for the blinds to be made and shipped for installation. Bill was very upfront about these potential issues and we appreciate that. Good news! They came much earlier. The install team showed up right on time, finished early, and made sure that we understood how everything worked. Bill and Rich were back I touch to make sure we were happy with the install before looking to settle the balance. Our experience with Budget Blinds was great and I recommend using them.

Company came under new ownership affecting Franchises servicing Gig Harbor, N. Tacoma, Bonney Lake,…read moreLacey, Puyallup, Olympia, Maple Valley, Covington, Kent. Now fully reliant on automated replies. Budget Blinds was no longer able to meet this long term, repeat client most basic customer service expectations (call center took 30 minutes placed on multiple holds to schedule appointment. 28 text messages vs returning a single phone call). Volume rather than customer satisfaction, retention/referrals seems to be the current business plan.

Working with Budget Blinds was a great experience. If you want experts who really know their field,…read morecontact Paul and Cassy. I found Budget Blinds on Yelp (thanks Yelpers) and I had a general idea of what I wanted. Paul came out and showed my husband & me samples, held them up against our wall color, open and shut and how much light they let in, what they're made of, and how they'll stand up over time and cleanings. I was amazed at how thorough and informative this process was. I got the sense that Paul will give you as much or as little information as you want, and help you make decisions as much as you need. A few other things I learned through the process - Budget Blinds is a large company and the largest purchaser of blinds in the US - so they are able to work with the big companies to negotiate the process. On the other hand, they're locally and family owned, so you really get the best of both worlds - individual service and the service and guarantees a big company can stand behind. The price was great, and I really shopped around! The communication was thorough, even the first "what to expect" email was amazing. And most importantly - Our blinds came in quickly, they look beautiful, they work perfectly. I'm really pleased at how functional and how attractive they are.

I found out about budget blinds of Federal Way through Yelp and I needed to get blinds for my home…read more The process for the in-home consultation was smooth and easy to schedule. The associate who helped me was very friendly and informative. A couple of reasons why I did not proceed with order was that I felt it was odd that I was not given the measurements of the windows after they were taken. When I asked, I was told that they were uploaded to a system and not provided to the client. I was able to find a cheaper quote.

This is our 2nd house to have our blinds replaced by Sonja and her crew at Seattle Design…read moreSolutions. They are professional, efficient, on-time, and always clean up after they are done working. I will definitely be reaching out to them again.

We wanted one of our bedrooms to be completely dark and came across Seattle Design Solutions and…read moreSonja on Yelp. During our consultation, she offered fantastic recommendations that really met our needs. We placed the order, and the installation was incredibly neat and seamless--couldn't have gone more smoothly. It's also worth mentioning how responsive Sonja is via email, which we truly appreciated. We're so happy with the results that we're already planning another project with her.

Called when some vandals broke my window overnight. We were camping in 2 days and needed it fixed…read moreASAP! After searching multiple other places with 2-300$ price tags and 3-6 week wait times, Liberty was able to fix my window in less than 24hrs. I was able to bring in my frame and the next morning it was done. A double paned horizontal slider window for less than $175 out the door is what I call good service. I will be coming back if I ever need to (let's hope not!) and would recommend to ANYONE needing a fast, reliable and affordable fix.

Liberty (Ed and Tara) was very responsive to my request as well as following up. I had two windows…read morethat needed to be repaired. The outer pane on both windows were broken by a pellet/bb gun on the street side of my house. Received estimates from a few vendors. Liberty had the best price. I also ended up getting faux wood blinds installed as well. Installer was professional and removed the broken glass and installed the new glass. The new glass seemed to be of higher quality than the original glass and it looked great. Blinds looked great as well. Will look them up again if the need arises!

This company goes over and above to make sure your blinds are perfect. I wish every company took…read morepride in their business like Itegrity Blinds does. . Dan the salesperson is a joy to work with, always so nice and knowledgeable. We would DEFINITELY recommend this company. Love our new blinds!!

I needed help with repair of a window shade and the original dealer was out of business. I had…read morebeen trying and trying to find someone to help me with this and after calling and reaching out to about 5 businesses AND the manufacturer, I wasn't having any luck. I called Integrity Window Coverings and the man I spoke with walked me and my husband through taking the shade down and finding the identifying label from the original purchase. Even though I hadn't purchased from him, he asked us to email pics of our shade and he reached out to the manufacturer sales rep for us. He even called us back to say a new shade would be mailed to us in 2-3 weeks. Wow! Didn't think help and customer service like this existed anymore. Huge thanks to this business. Wish I could remember his name but am most appreciative and will go there for any new shades in the future.

Exceptional service from start to finish! Sergey was highly professional and efficient, and the…read morequality of their window coverings is outstanding. The installation process was seamless, quick, and incredibly clean. I highly recommend them to anyone looking for beautiful window treatments and a hassle-free experience.

Great service and quality line of products! These folks know their stuff and are the best! Cute dog…read moremascot too!