They do not follow up on quotes and also do not sell commercial insurance for commercial vehicles…read moreand was told by the manager. so why waste potential customer times. just said you do not sell commercial insurance.

I always go through Kerry's insurance for all my cars and today mayeli helped over the phone . Very…read moreprofessional, friendly and great customer service. Thank you !

Saved me in a pinch, late on a Saturday and both the DMV registration kiosks were out of service…read more Had to pay a small fee on top of my registration but it was worth it to get my tags on the spot! I would recommend this business, great customer service!

So now you called me a liar ! Wow you guys have a nerve for reals. ! That I remember I only talk to…read morethe guy that works there who flirted with my sister and a woman who said was the manager , never spoke with any Cesar , what do you think I gain from this ? I went there to use your services because I didn't wanted to wait 5 hours at DMV.

horribly customer service. LANDY DIDNT cancel my old policy after telling me she would and I was…read morecharged three months for a car that wasn't even in my possession. Josue and Landy were both rude and extremely condescending, both tried to make me believe I was confused and weren't helpful at all. The lack of communication between agents is crazy I don't think they know what they are doing.

Fiesta always give me a great Insurance quote. I highly recommend them if you're looking for great…read moreinsurance coverage and cheap insurance call fiesta you won't regret it.

Full disclosure: I almost did not go to Forward, but am glad that I did…read more I was in immediate need of a non-owners policy but couldn't afford much. I found Steve McKinnie's name on the AIPSO website as someone who works with the low-cost insurance plan that CA offers. His was the first of two names in Palmdale, so I called him first. I was immediately unimpressed with his phone demeanor. All I got were brusque, one-word answers, until the end when I asked if I could make an appointment and what paperwork I needed to bring. I nearly called the other place, but figured that I'd already made the appointment and didn't need Prince Charming for the purposes of writing up a quick policy. The next morning I went to my appointment and from outside the door heard what sounded to be a jovial man on the phone on the other side of the door. As soon as I came in, Steve got to business but was also cracking jokes here and there, and I decided that the conversation from the day before must have been a bad connection. Either that, or I was sitting and laughing with a completely different person! Anyway, down to the gist. Steve explained the non-owners policy to me and recommended what he thought would be the best kind of policy to suit my needs and current situation. He ended up talking me out of the low-cost policy because it would have created more headaches for me in the long run. He drew up the paperwork, had me sign everything, and even printed me a copy of the insurance verification sheet (which I needed to send out to another company). Finally, Steve helped me out with something that was not in his professional interest to do. Without going into detail, I will just say he extended me a courtesy that he did not have to, and for which I am grateful. If you're looking for an agent who is informative and to the point, but also presents a laid back atmosphere and is relatable, I recommend Steve McKinnie at Forward Insurance.

We received excellent customer service. They were very attentive and supportive. Looking forward to…read morea long relationship. They get the Job done.

Landy provided me with excellent customer service : she went above and beyond. She answered all of…read moremy questions and explained thoroughly. I called because I wanted to renew my insurance Thank you Landy

As a retired insurance broker for 45 years working with Adrian's has been top notch all the way!…read more Their quick response, follow up, listening skills, understanding of the situation and above all prices sets Adriana's above the rest. I give them a 10 out of 10!!

This Office is Awesome!!! Mrs Elizabeth Escobar helped me…read moreout with some renter's insurance She's such a Blessing very Thoughtful & she listens to your problem & Takes care of Business!!! She's an Awesome Salesperson!!!

Elizabeth Escobar, who is a sales agent for auto insurance was really helpful. She helped me get…read morethe lowest rate she possibly could while making sure I am still covered.

I came here for a title transfer on a dirt-bike that i had recently acquired. Since the DMV has…read morebeen so inaccessible this is where I decided to come. The staff here is extremely friendly and informative, i was able to get everything taken care of within 5 minutes! It is definitely worth coming here for DMV services to avoid waiting in such a long line or having to place an appointment months ahead.

Karla, the owner, is amazing--she goes above and beyond and always makes sure you understand…read moreeverything. Unfortunately, I can't say the same about her staff. I reached out multiple times for an update on my husband's state return and was promised callbacks that never happened. When I finally got through, I was told someone would follow up again--but no response. I understand it's busy during tax season, but every client deserves communication. The lack of follow-up and poor customer service from the staff was very disappointing.

I was in and out and satisfied with there low prices and amazing coverage. Wen in for rentals…read moreinsurance and was surprised with how much it covered ! I'll be stopping by at the end of the month to get my car insured. The staff was friendly too.

The father of my child has Farmers through Esmeralda . Not impressed we have ADT and they will not…read morehonor it and gives us a discount. We called Progressive Insurance and they said we can get discounted house insurance with them. We found Progressive much better and will probably stick with them.

Horrible Disgusting customer service. Malinda "Mindi" Harris. Rude and disrespectful. Doesn't help…read moregets my policy cancelled and has no care in the world after her mistakes i will not come back nor will i wanna be a part of mercury insurance. Having her as an agent is a nightmare not only did they never fix my windshield they canceled my policy after her not doing her job and replying to email saying i never got it good excuse for you to try to sell me a whole new policy. Look elsewhere and don't even get auto insurance from this scam off an insurance agency. They asked for proof my windshield was fixed on November 10th and on November 11th it was emailed to her that it was fixed she disregarded . Until today i find out my insurance was expired on 12/2/2022 so thats 5 days with out insurance and she didn't have a care in the world. She needs to be fired !!!!!!!!

Great company to work with. Awesome customer service, Karina is amazing! She found me the lowest…read morerate possible. Highly recommend this company