I love this place, as they cared for our Labradoodle incredibly well…read more Phenomenal communication, awareness, knowledge, guidance, and kindness. Unsurpassed in my pet experiences. Our dog went through her final months in a good place due to their elite guidance, and when we recently had to put her to sleep due to medical issues common in a 14YO dog, I was amazed at the level of kindness and care they brought every single moment. I loved the vets, and their staff is unbelievable. I am not going to name names because I'm afraid I could miss someone. This is the highest recommendation I can give. They are sensational.

the ABSOLUTE WORST vet clinic I've ever dealt with. Very UNPROFESSIONAL. Additionally, Techs seem…read moreto be very immature and not realize the patrons can hear them while waiting, as they speak inappropriately, gossip, and make comments that can be considered disrespectful/disturbing. Its happened several times while I was there. I do not feel they show compassion to the animals as much as they should, they seem to be bothered at times and put out - I've seen this first hand. it's such an uncomfortable feeling so I needed to go elsewhere. Owner isnt even a veterinarian, she knows nothing about animals/ she's a known psych major. Comforting....NOT!!!! Word to the wise - FIND A DIFFERENT Animal Hospital and Vet - these people are NOT who you think they are!!!!

Took my cat here for emergency care. He died under anesthesia, was brought back via CPR, but was…read morebrain dead. It was sad news, especially for my wife. After we got the bill I told billing manager Katie Simpson that i had a dispute with the bill that I would like to talk about. Her response was to send my bill to collections less than a week after our visit. When I went in to pay the amount I had the itemized bill for at the clinic, the same billing manager claimed I couldn't pay them any more. I had to work it out the with collection agency. Still making it worse the amount they reported to collections was almost double what i had a bill for. Now i have to go through hoops to have it not affect my credit. Think that was the worst part? They charged us for the euthenasia, even though it was their anesthesia error that fried our cats brain. Never take your pets here. They will botch the procedure, they will botch your bill, and they'll screw over your credit by sending in a false amount. Also, in the waiting room for the vet to tell me the news, I found a deer tick crawling up the wall. Unclean, Unprofessional, and I'll be sharing this review with everyone in my community. Edit: The media team working for this company is responding to my reviews. They clearly pay for better PR through Google reviews, sad. I've added pictures of the tick in their waiting room. I would be willing to discuss should they call my phone.

I was out of the country for work when Toro was treated at BluePearl. Despite making the requested…read moredeposit, I was ultimately charged far more than the original estimate. I have attached the invoice for your review. It is clear that the final bill was inflated to match -- and exceed -- the deposit amount, which I find highly unethical and unacceptable. Additionally, BluePearl performed procedures and administered medications without my direct approval or consent. At no point did they contact me to discuss or authorize these additional treatments. This lack of communication and disregard for consent is deeply concerning. I strongly caution others: do not take your pet here. Based on my experience, they prioritize running up charges over transparent, ethical care.

Impressed with the time and care Dr Deaglan Riordan examining my diabetic cat and answering my…read morequestions and concerns. Would recommend him highly. Thank you.

Both Doctors Dennis and Deaglan Riordan provide my German Shepherd excellent loving and top care. I…read moreappreciate the kindness and time they spend answering all of my questions to help me understand health situations and options. The clinic is new, modern, welcoming, and both pet and client focused. I have 100% trust in them caring for my dog.

The care Dr. Sullivan and her staff have provided my pets for over 15 yrs. has been with total…read morecompassion, phenomenal care and the highest level of knowledge! She always provides detailed explanations, and when possible, care options. Dr. Sullivan has gone above and beyond for my pets: On numerous occasions she was at the clinic hours past closing to research and contact me with information for one of my cats. She even came in on a couple of occasions when the clinic was closed, so my sick cat could be provided a medication. I have had pets for over 35 yrs, gone to several vets in the cities I've lived and never had a Veterinarian for my pets I trust as I do with the exemplary care provdied by Dr. Sullivan!

Sullivan Family Pet Hospital is seriously the BEST in caring for your pet. Dr Sullivan and Dr…read moreLangan are both always up to date on the latest and best way to treat your dog. But even more than that - they CARE. We had a bullmastiff with osteosarcoma (bone cancer) that was in his last days. Both veterinarians showed us lots of compassion and love as we were experiencing the loss and kept our bullmastiff as comfortable as possible. And now we have a crazy Bernese Mt Dog puppy and the caring is still the same - top notch! Great place - 100% recommend!

Very friendly & knowledgeable staff. And they were very good with my cat, Tidbit. Full examination…read moreand she got a haircut today! Thank you very much!

Best Vet Doctor i have ever met. Highly recommend Dr Rush…read more She is calm and takes her time to get to know the owners and their beloved pets. Front desk is very friendly and welcoming.

I did really like this vet. But the last time I brought my dog in, they gave him a shot that I…read morewasn't entirely sure I wanted him to have. We had been texting about it prior to my going in so I was inwardly a bit upset that it was just assumed he would get it. I also called to get his rabies shot and was told he needed an exam even though I was there in October with him. I personally went somewhere else solely on the shot but again, overall a good vet. I still do appreciate their help with my elderly dog.

Everyone there from office workers, to vet techs, to the vets themselves love animals and treat…read morethem with kindness and care. They listen patiently to owner's concerns and take their time and are gentle with the animal patients. They have been my pets vets since I moved to DSM in the late 1990s. From new babies to geriatric animals they continue to be top notch in diagnosing and treating their patients. They also explain their findings and recommendations for treatment in an easy to understand way and do so with a real kindness and concern for both pet and owner. I have nothing but praise for the folks at Heartland Animal Hospital!

Dr. Kauffman is absolutely amazing. We went to other vets in the area who really didn't know how to…read moreapproach our dog with vet anxiety. She was patient with our dog and had several techniques to make it as stress free as possible. Her staff is top notch!

They have been a great vet to work with over the past couple of years. They are always very…read morehelpful over the phone as well as in office. They are always excited to see my pup which makes him feel super comfortable during every visit. Highly recommend!

Started with a balloon for an ear which is considered a hematoma. Very painful and full of liquid…read more Our poor dog has been suffering for two weeks and nothing has worked. We came to town but normal vet was not available. This place was not only able to get us in right away but performed surgery the same day! $130 visit charge not including surgery but totally worth it!! These people are amazing!! They have the best patience and customer service! They are caring, loving and compassionate! We will definitely be coming back! Beathoven says thank you !!! P.S. prices are definitely better than any other place I've been! They are also the only place I know that are open 7 days a week for urgent care and 6 days a week for regular care!

Our precious Captain Jack reached the end of his time with us today. We want to thank the caring,…read morecompassionate people of Westfield for helping us through one of the worst days of our lives. Your gentle kindness is greatly appreciated.

Whoever their anesthesiologist is they should be fired!! Teeth surgery should not kill a 5.5 year…read moreold dog. You are to blame surgery team and anesthesiologist, whoever you are, who did this to a great and loving dog. Public deserves to know that a dog died today in your care! Shame on you! To the public: If your animal is going into surgery here be sure to give them extra loving and treats before cus it may very well be there last treat or kiss they will ever have from you!

if 10 stars were an option, I would definitely give 10. we brought in our baby Zora she had been…read morevomiting for almost 24hrs. no other vets wouod see her and said the same thing go to the rt or blue pedal. we called village vet and were told bring her in which we did rt away and they ran all her testing. we're very clear with us about what they thought gave us options and were very respectful with us as care can be expensive. dr Hoffman told us where we should start and kept her we were informed all day about how Zora was doing and at one point we wanted to run another set of X-rays, and they could have done that and taken the money like other clinics do but they didn't and said we don't think we need to right now and when we got there to pick her up they answered every question we had and her team was SO sweet with our baby Zora. The next day and the next day they were following up to see how she was doing and she is doing GREAT! if you can, I highly recommend this clinic and dr Hoffman. you won't find better care for your fur fur than this clinic

We have had three dogs, and Dr Harmon has taken care of all them. He and his staff are amazing,…read moreand very helpful. I wouldn't trust my animals to anyone else.

Been my turtle doctor since I moved back to Ames in 2005. It is so hard to find a good turtle…read moredoctor.