This is my second time here and I love it! Everyone is so kind and welcoming. Nurse Practitioner…read moreRebecca is so knowledgeable and professional. Everyone here is professional really, and I know the price says it's $$$. However, there's always a discount and I genuinely believe you get what you pay for. Honestly the only place I'd consider going to as I age, and they inspire me on my nursing journey too!

LOVE LOVE LOVE Monica! I am so glad I found my go-to…read moreesthetician! She is so knowledgeable and takes the time to answer any questions I have. The Diamond Glow Facial is the best. 10/10 recommend her!

Ive had such an amazing experience with Jennifer kang at Skin Spirit Long Beach 2nd PCH! From the…read moremoment I walk in, I feel completely comfortable and taken care of. Jenn is incredibly knowledgeable, attentive, and takes the time to really understand my goals before starting any treatment. I honestly couldn't be happier with the results. Everything looks so natural and refreshed--exactly what I was hoping for. She has a true eye for detail and a very gentle approach, which makes the whole process smooth and virtually painless. What I appreciated most is how she explains everything clearly, answered all my questions, and makes sure I feel comfortable every step of the way. It never feel rushed, and her professionalism and warmth really stands out. If you're considering Botox or filler, I highly recommend her. She's truly talented at what she does, and I Iam definitely coming back to see her !

I think it's important to share great experiences - for the provider and potential trial customers…read more Selecting a new med spa is a big deal financially and physically. My experience with Madi was 10/10. She was present, knowledgeable, fully engaged in the consultation discussion and what I found incredible... she was VERY comfortable and transparent talking about money! $$$ People who have a healthy relationship with money have no issues discussing it opening - and she did. No arrogance, no ego, not afraid to just state the expense without hesitation. So many people do not understand how important this is. Because she was so open that allowed us to plan potential future treatments, explore possible options and generally have a great experience - without pressure or confusion. Madi was a pro. She rocks not only her profession, but the whole customer experience.

I finally started taking care of my skin seriously this year, and Ciara has been wonderful. She…read moreexplains everything so thoroughly and always makes the best decisions for your skin. I haven't had any cystic acne come back since I started seeing her, which has been a huge confidence boost. She's super transparent, knowledgeable, and genuinely cares about your results. We'll be starting VI peels soon, and I'm really excited!

I came here about a month ago during a really bad skin flare-up and was dealing with a burning…read moresensation. It was my first time visiting, and I booked a HydraFacial with Sydney. She was amazing she took the time to really educate me about my skin and made me feel so comfortable throughout the whole process. After the facial, my skin looked and felt better than it had in a long time. I was so impressed that I ended up booking a dermaplaning facial, which I'm getting today (so excited!). Highly recommend if you're looking for knowledgeable and attentive skincare professionals!

Jen is the BEST!! I have been going to Image Rx for more than eight years and I highly recommend…read moreJen and Image Rx for all of your skincare needs. Jen is PHENOMENAL with botox and fillers. She is professional, compassionate, and her esthetic is top notch. Make the appointment, you will be so happy you did!

Jen is great. I've been getting Botox for several years from her. Never had any complications…read more Highly recommend.

RN Sarah Toelkes very nice and helpful rooms are always so very clean and nice office Staff are…read moreamazing. Highly recommend this place for fillers and Botox.

This place is my new clinic .. they do not upsell you they're extremely professional and have the…read moremost friendly staff! I love my lip filler and I can't wait to go back!

Absolutely amazing experience. Thank you for holiday gift! I am so happy…read more I truly appreciate friendly staff, clean environment and overall experience.

"Thank you so much for the great care and surgery you performed on me. You and your staff are…read moreawesome!! You have made such a huge difference for me I am loving my results appreciate all you have done. Your commitment to patient care is truly inspiring. "I am blessed that you were my doc Thank you so much! Dr. Hurvitz (You will be missed so much)

Dr. Sung is a wonderful person and a highly skilled dermatologist. I recommend him to friends and…read morefamily and they all say the same-great Doctor. His office is convenient and he's never hurried or makes patients wait.

Dr. Sung is a no b.s. dermatologist who knows the subject matter superbly! The office is friendly…read moreand efficient.

Very much appreciated, Ms. Danny, for what you did for my face…read more And thank you to Ms. Lita, she's always there to help me

My sister Consy Gonzales brought me here to experienced the best service ever! My first time here…read moreand it was amazing! Employees are very nice and friendly especially Ms. Ivy and Ms. Violy We'll 100% be back again!

Med spa was clean, the receptionist Melanie and Karla were very friendly, and helpful…read more They explained all the treatments and made sure I understood everything.

Love this place it's very clean, good customer service and love there hots that they are openread more

Honestly one of the best experiences I've had at an aesthetic practice. From the second I walked…read morein, the vibe felt good beautiful office, great energy, and everyone was genuinely kind and welcoming. I had injections with Carissa and was really impressed. I've been getting treatments for a long time, so I pay attention to technique, and she was so careful, thorough, and intentional with everything she did. She made me look so much more refreshed and balanced while still looking completely natural. I left feeling so beautiful and happy with the results. What I also love is that they offer so much in one place. I started my weight loss meds there too, and I'm already planning to come back for a surgery consult and a facial.

I went to Waltzman Institute on August 20, 2025 for a consultation for brachioplasty and an…read moreassessment for skin tightening procedures on my abdomen and thighs. Prior to this consultation I submitted photos and had multiple phone conversations with the patient coordinator Abagail. Abagail spent a long time with me on the phone answering all of my questions and was very helpful. We spent a lot of time searching for the right date to schedule the surgery, considering how long I would need for rehab, when my husband would be available to drive me afterwards, arranging a dog sitter, scheduling my pre-op appointment and all of the details which must be arranged around the surgery date. We finally agreed on the date of Thursday, September 18, 2025. I told my husband the date. He arranged his schedule of work, travel and meetings to be available during that time, I scheduled the dog sitter, I went to my pre-op appointment, I got clearance from my cardiologist and I was all ready to go on Thursday, Sept. 18. Then I went in for my consultation with Dr. Waltzman who I liked very much. We decided I would be a good candidate for the brachioplasty. He explained the likely outcome and the details of the rehab. He was also kind enough to let me know that I am not a good candidate for skin tightening procedures at my age, due to the lack of enough collagen to get good results from skin tightening procedures. I was very happy to then go to Abagail's office to pay for the procedure and finalize the schedule. That was when Abagail casually informed me that the date she and I had so carefully chosen, the one I had spent so much time making arrangements for, with my husband and his work, my dog sitter, my cardiologist, and my primary care doctor- she informed that this date was no longer available. I was so shocked when Abagail very casually informed me that she had given that surgery date to someone else. I asked her why she had not let me know that the date I had so carefully arranged for was a tentative date. She said that her policy was to not give priority to anyone. My response was that she certainly gave priority to someone else for that date when she had already promised it to me. Abagail declined to apologize to me or to acknowledge that she should have told me the date was tentative. She declined to be accountable at all for putting me in such an inconvenient position. I felt that I had been betrayed, or misled or manipulated or disrespected by this person who refused to take any responsibility. I followed up by calling and speaking to who I was told was the office manager at that time, whose name I do not remember. We had a very helpful conversation where I explained to the manager my experience with Abagail and how inconvenienced I was by being given a surgery date that was so casually withdrawn with no acknowledgement at all that she should have made it clear to me this date was tentative. The manager listened politely and thanked me for the feedback. I thought that was the end of the issue until yesterday. Yesterday I tried calling the Waltzman Institute to schedule a consultation for injections in my lower face. However, Makayla, who I spoke to today, said she had never spoken to me before, and is now the office manager. Makayla very authoritatively informed me that The Waltzman Institute is refusing to have me as a client. So today I learned that the Waltzman Institute has chosen to ignore a potential client's attempts at providing, what some professionals would consider to be valuable feedback. I am disappointed at this response and at how this supposed professional patient coordinator at a reputable medical practice was able to act in such an unprofessional way, refuse to own up to what she did, and then convince other staff members to not listen to me or to consider my feedback. These types of experiences are the most valuable learning experiences for all us, except for those who refuse to hear or listen to feedback, or for those who can't acknowledge their own accountability for their own mistakes, as in his case, when a client calls them on their responsibility to inform the client of all pertinent information pertaining to the surgical date. Before this encounter with Abagail, I was impressed with Dr. Waltzman, and I felt that, to him, earning the trust of his patients is a very important part of his practice. It is ironic that his own patient coordinator, along with the current office manager, should go behind his back to erode that trust . When I spoke to Makayla today, she verbally included Dr. Waltzman himself as one of the decision-makers who voted to ban me from his practice. However, I think that Dr. Waltzman will be ashamed when he learns of this sabotage. I hope that Abagail will at some point grow a seed of how to acknowledge her mistakes and learn that listening to feedback can be personal growth material.