Let me start by saying I have never written a review in my life. HOWEVER, this experience was SO bad I feel I need to warn people. I have a regular lady I go to for my nails, I have gels and I keep up on them regularly. Unfortunately my lady was booked for Christmas so I decided to try this place which was recommended by a friend. When I called to set up an appointment, the gentleman on the phone told me a Gel set would be $15. I showed up and the woman who was doing my nails immediately started talking to her friends about my previously done nails in another language. How do I know this? Because she asked me where I got them done and when I told her she repeated it to her friends and was pointing at them. They all started laughing. EXTREMELY rude and uncomfortable. Then she asked me if I wanted them cut, I said no thank you please just file them a little, since they were already done they were VERY well shaped already. So the lady pulled out her nail clippers and cut them all down to nothing. I was horrified... It took me 6 MONTHS to grow them out!! When I questioned her she said "They need to be shaped". Then she pulled out the most disgustingly used, peeling, nail file I have EVER seen and began to "Shape" them.... Afterwards she began cutting the dead skin off my fingers around my nails so aggressively that she made me bleed. Finally she asked me what color I wanted and I asked her if she did any Christmas designs? She said yes so I asked her what she recommended... Her response was "I no no what you want". So I said forget it just paint them red with my ring finger and thumbs green. Well... I went in having beautifully shaped, long nails and hoping for something fun and Christmasy... and I now have extremely short ALL red nails with only my ring finger green and 2 VERY soar fingers where she cut me. OH!! AND at the end she charged me $28... Hopefully I don't catch anything from her disgusting tools!! read more