We absolutely love Royce's and use them for every tow that our auto glass company needs. Hands down…read morethe best customer service, they're super fast and friendly, we've never had any damage or issue with them at all. Scott is the guy if you need a tow.

they are scamming everyone insurance was trying to pick up my vehicle and they would not let them…read moretake it, saying we owe "500 welll maybe 525 cash only" we told them not to take the vehicle at the accident scene we did not call them, they city did. every time they talk prices change and my car should not be there to begin with.

The gentleman who answers the phone is very helpful and polite. I believe it might be the owner…read more Also the woman who attends the office is also a polite and sweet person who helped answer all my questions. They really do care about their customer service. I definitely recommend them! Thanks for all your help JRS Towing!

He was late but when he got here provided excellent service, the guy is super nice, and the price…read morewas right. I definitely call him again if I needed towing service.

Ya never think about towing until your car dies. My car decided it had enough of lugging me around…read moreand quit. Had to get my car towed to my mechanic. C&T Towing (Eric) to the rescue. I have 3 older cars, so I been towed around the block a few times. Eric was the most courteous, reassuring and well mannered person in general, not to mention the best tow truck driver I have ever spoken to. Needing a tow is not a great experience, but Eric made it a easy one if not a great one. Super professional and I just advised the address of my mechanic, he took it the next step and filled in the ticket and dropped my keys in the lock box for me! I was like, just leave them in the car and leave it unlocked. Excellent Eric was having none of that, made sure my car was safe, and left my info on the ticket for my mechanic. I see so little amazing customer service these days, Eric going miles out of his way to take care of me, just blew me away. I can't recommend this company and Eric highly enough. Thank you so much Eric for making a usually bad experience (being towed) an amazing customer experience. Tim

If you need a tow... call someone else. My insurance company told me that the tow was expected a…read morecertain time. Two hours, five (failed) phone calls, and one message later, I still haven't heard a peep. I can't say how good the service is, or even how friendly any of the staff is, because I can't get anyone to actually speak to! Thank goodness I wasn't stranded.

Cam, was super fast and awesome with my tow. He got to me quickly, from across town and gave me and…read moremy husband a ride so we didn't have to catch a uber.Would def use them again and highly recommend.

This review is for Corey…read more My Avis rental broke down and left me stuck on the side of the road. Avis' roadside assistance quoted me 1.5 hours. the service got there in about 20 mins. They were not prepared to take me to the new rental location as I was told over the phone by Avis, but the driver let me ride along to the drop point and ended up giving me a lift the final 2miles to the airport. I attribute the mixup to Avis' end and appreciate Corey not leaving me stuck.

5+ STARS - If I Could Give 6, I Would…read more I want to take a moment to publicly thank Quality Towing & Recovery for their outstanding professionalism, compassion, and genuine heart. From the very first phone call, the owner was warm, respectful, and welcoming. There was no attitude, no frustration--just patience and understanding. I explained my situation: my daughter's car had broken down on the side of the highway, and law enforcement required it to be towed for safety reasons. Due to circumstances, the vehicle remained in storage for a period of time, and the storage fees had grown significantly. When I called and humbly asked if they could show mercy or work with my daughter--who is a 20-year-old college student, working hard and doing the best she can in a very challenging world--the response I received was nothing short of grace. Without hesitation, the owner said, "Just give me a little of the money and come get the vehicle. No problem." That moment spoke volumes. This company operates with integrity, compassion, and humanity--qualities you don't always find in business today. They showed that they value people more than profit, and that kind of character deserves to be recognized and celebrated. I also want to give special recognition to the lady in the office who answers the phone--any time of day. She is absolutely amazing: professional, kind, and patient. Her customer service reflects the same heart and excellence as the owner. If you ever need towing, recovery, or roadside assistance, I strongly and confidently recommend Quality Towing & Recovery. Please take my word for it. I am a pastor in Chesapeake, Virginia, and I stand on truth. This is an honest company with genuine hearts, and I am truly grateful for the compassion they showed my family. Business Information: 2000 Laigh Rd, Portsmouth, VA 23701 (757) 237-5050 http://www.qualitytowingva.com Thank you again, Quality Towing & Recovery. Your kindness will never be forgotten. -- A grateful father & pastor

I had a time at the Sam's Club in VB. I basically made a curbside pick up. I ended up having to…read morepick my own order off the shelves. While loading it into my car, the diaper bag went in, and I fought the case of diapers and the stroller; as I was doing so I tried to use the auto start on my car to start cooling due to the increase in temperature and having my son. It failed to start, but I won the fight and shut the trunk of my suv. Well the failed auto start made the car lock itself and my keys were inside the trunk. Luckily I was able to call the guys at Quality Towing and it took roughly 30 minutes for them to come rescue my (almost) 15 month old and I. I recommend their fast and efficient service to anyone needing assistance!

Hubby's truck needed transporting from Ballahack Rd (almost NC) to a transmission shop in Norfolk…read more(near NSU) and I asked him to use Hickory because they're locally owned and great stewards in our community (they took up donations for the western NC hurricane victims and for the young boy hit and killed basically in front of their location) and they were more likely to know pur location than an out of towner. Sure enough, when the young driver called for directions he knew exactly where we were. Once he arrived, he had hubby's truck up and carted off to Norfolk lickety-split. Our charge was $200 for over 25 miles. I thought that was a steal!! I've been charged a 1/3rd of that just to be towed 5 miles within the city limits! I will always recommend them for the points noted above.

Great Towing Service! The staff was really nice and made the…read morewhole process smooth and stress-free. Their pricing was reasonable.

Serge was there to tow my car within 15 minutes of my roadside assistance calling him, despite it…read morebeing early in the morning. He was quick, professional, and great to work with. Overall I could not recommend this company enough, they're the person to call when you're in a pinch

Surge said he would be at our location around 30 minutes, 25 minutes later he and his son are…read morechanging the tire on my RV. They were extremely professional without being stuffy, safety conscious and just a downright pleasure to talk too. After being stood up by another service, for three and a half hours, it was a great feeling to find someone that shown concern for another's predicament. I HIGHLY recommend his service! And my sincere thanks to a fellow veteran and great guy.

Skid Rowe and wife are wonderful couple . They came in on time and take care my son motorcycle and…read moredelivery to him. I will definitely recommend to anyone who needs towing . The price is reasonable . Thank you !!

My stepdaughter's brakes went out and she didn't have towing coverage under her insurance policy. I…read moreliterally went to Yelp and typed in "towing in Virginia Beach". Skid Rowe's Towing showed a quick response time, so I messaged them. I heard back from Brian within minutes. He was super fast and very efficient. We got her car towed to our family mechanic's house and Brian was able to drop her car off in the driveway (which was a VERY tight space). I was really impressed! If you're looking for a tow truck that will show up when they say, provide excellent communication, and not charge you an arm and a leg, do yourself a favor and go with Brian at Skid Rowe's!!!