So happy to see that this place closed now.
They have the worst service of any place that I have ever been to. The owner, who I now know is named Kim, did not smile at me when I walked in the door, nor did she acknowledge my presence in any way even though I know she saw me because I had to go up to the counter a few times to ask her for help with finding clothing in my size. Indeed, she didn't seek me out to ask me if I needed help once! She spent the entire time sniggering with someone who I assume was an employee. As a fellow small business owner myself, I always try to make my customers feel welcome as I know that engaging with potential repeat customers is essential to keeping a local business in business. It wouldn't surprise me if her lack of customer service is why this place is shutting down because I left knowing that I would never come back even if I had liked the clothes.
Now for a review of the clothes: they were trashy. I think the store was meant to be a curated boutique of eclectic clothing but all she was curating was memories of a Ross sale section circa the mid-2000s which is to say they looked cheap. (But at least those clothes were affordable!) The clothes were made from synthetic materials that I would not want touching my skin, nothing was cut on the bias, there was way too much hot pink and zebra print? Seriously? I guess I wouldn't expect more from a woman who looks like a knockoff RHWONJ. read more