The worst agency I've ever worked for. Rude, incompetent, poor customer service andpoor work…read moreethics. Ive been this agency for 4 months, In the time I've had 3 supervisors and nobody knew what they were doing. They stole a weeks worth of pay and with no resolution in sight!!! Run not walk !!!!!!!!!!!!!! They don't deserve any stars......

Location: Wheeling, IL To Help at Home,…read more We are writing to express our sincere gratitude for the outstanding care and service provided by Hsiang-Ting Chen. Hsiang-Ting has shown exceptional compassion, kindness, and dedication in her work with my mother Wendy Jiang, Aunt Mei and other elderly residents @445 E Main St, Barrington,IL. She not only performs her household and hygiene duties with great care and attention, but she also goes above and beyond to offer thoughtful and respectful service to those she helps. Her loving heart and empathetic attitude bring comfort and support to the elderly, and her presence has made a meaningful difference in their lives. We truly appreciate her efforts and the warmth she brings to her work. From the bottom of our hearts, thank you. Sincerely, John

We were struggling finding care for our mother and contacted this fine business. They are…read moreprofessional, compassionate and professional! We were not able to be in the city to manage this process and they represented us with expert knowledge and updated us every step of the way! We secured a solution and they were right with us every step of the way. This is an incredible service and you will never be disappointed! Thank you to all of you at the Care Plan for your expert assistance!

From the owner: The Care Plan provides clarity, comfort and control to individuals and families navigating health…read moreand aging challenges. Expert assessments, care management and long term care planning will keep you in the drivers seat.

Apple dropped my dysphagic husband as a home health patient while he was in the hospital, claiming…read morethey had no speech therapists available. This was a flat-out lie, as their speech therapist was texting us at the same time saying she was looking forward to resuming visits when he was discharged. Apple made no effort to find alternative care as required by law. We very likely had a good case for suing for patient abandonment, but chose not to pursue it since all our time and efforts were going into trying to improve my very sick husband's health. Alas, Apple doesn't have the same interest in its patients' safety and well-being. A very dangerous company to do business with, in our view.

Highly recommend!…read more After my mom's knee replacement we had a nurse and PT come to her home. They were amazing in helping my mom recover quickly and without issues. Highly recommend this home health agency! Thank you Apple Home Health!!

This is THEE WORST place!!! The staff (supervisors, office support and home health aides) are…read moreunprofessional, rude, inconsiderate buffoons that I would warn anyone, including an enemy, NOT to use for the care of their loved ones--that is of course, you're doing it to punish them for years of abuse and neglect inflicted upon you as a child. Trust me, look elsewhere, because this place is ridiculously incompetent. This warning comes from someone who attempted to work with them for over a year to provide adequate services for the care of my beloved mother. However, if you love to micro-manage people to do a job they should be well versed in or follow in behind them to correct errors made on a job even a high school dropout could master, then maybe this IS the place for you--GOOD LUCK...

While investigating the options for the care of my grandmother, we contacted Ma' Dear Home…read moreServices. The staff member spoke with both my mother and grandmother, at length. They were patient, informative and thorough; which was appreciated as we didn't know where to start. Options were offered that didn't generate business for them. I would definitely consider them again if, God forbid, we're in a similar situation

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.