TheBest OfFtLaud
7 reviews
Hello
I am using my business account to write this review and for that I apologize. I do not have a personal one.
If I could possibly give this Dr a zero star I would. Dealing with him has been a nightmare.
Here is a copy of a letter I wrote to him and then I will tell you the out come
On Monday December 30 I called your office to discuss my having to go to an oral surgeon based on some work you did in my mouth. In July you pulled a tooth and did a bone graft. When you never returned my call I called again and your person Renee hung up on me saying I had said I was going to file a lawsuit. The woman is a point blank liar. I never said that. What I said was I wanted to talk to you and if we could not come to a resolution we could do this the easy way or the hard way.
Yes, I did have the implant done by another Dr. but the oral surgeon I went said the infection in my mouth was caused by the bone graft. I saw it not only live when he took it out and on the CT scan the surgeon had me go do. Half the bone was missing and then their was the infection. I have the DVD of the scan and it is plainly visible and I was told by the surgeon it was caused by the bone graft. The bone graft and the implant had to be removed because of the infection in the bone graft you did
I am asking you one final time for a refund on the bone graft. The amount I paid to you was $774.50 plus whatever you received from Delta Dental. That I will not ask for back. I only want what I personally paid you and what I will now have to pay the surgeon to correct. Again the amount owed me is $774.50
I will wait for 7 business days from the date of this letter to receive the refund payable to me as I have already paid Care Credit. Should I not receive a check in the amount of $774.50 I will be doing the following but not limited to posting this entire letter on Google, Yelp, Angie's list, Facebook, Twitter Web MD Care, Healthgrades and Vitals. I will also be contacting the ADA. I have also already contacted both Delta Dental and Care Credit to file grievances with them. Their procedure is I must fill out paperwork being sent to me and send back to them. That has not been done yet as I have not received their paperwork.
I am truly sorry this happened. I am not happy as I have been dealing with this now for over 6 months and I thought I was ready for Dr. Max to do the crown. Now, I have to wait for the surgery to heal then start all over again with a good bone graft done by the oral surgeon.
Please do the right thing and pay me the $774.50 so we can both move on and neither of us will have to deal with this.
I await your check before the 7 day deadline
Regards
Kathy
Sent by: email, fax, regular mail and certified mail
In an attempt to be fair even though the oral surgeon and the CT scan proved Dr Grenier was at fault the dentist that did the implant gave me the money I paid to Care Credit Back. Dr. Grenier refused to give me anything except a nasty letter.
I have filed grievances with the ADA, Care Credit and Delta Dental.
I am sure he is going to respond with some psycho babble that is not true but think about it. I would not be filing these greivances if I did not have the evidence to back up what I am saying.
Bottom line is go to this Dr at your own peril.
Kathy read more