As a parent of three kids, I can honestly say this has been the best dental experience we've ever…read morehad. From the moment we walk in, the staff is so warm, patient, and genuinely kid-friendly. They know exactly how to put children at ease -- whether it's my teenager, my middle-schooler, or my little one who can be nervous at new places. The office is spotless, beautifully maintained, and modern. Everything feels fresh and inviting, which makes visits stress-free for both kids and parents. What I appreciate most is how much the entire team truly cares. They don't just treat teeth -- they treat kids with kindness and compassion. Whether it's a routine check-up or an unexpected dental issue, they go above and beyond to be there when you need them. You can tell their top priority is the health and comfort of their patients. After years visiting with all three of my kids, I can confidently say Alafaya Pediatric Dentistry sets the bar for professionalism and genuine care. I can't recommend them highly enough to any parent looking for a dentist who really treats your children like family.

My toddler has been seen by Dr. Pinnock twice. My 2.5 year old had her first appointment when she…read morewas about to turn 2 years old and just recently. My baby girl loves the place. She gets to watch TV while having her teeth worked on. They have TVs on the ceiling with cartoons. Also, staff are very patient and endearing with kiddos, or at least with my baby girl! Dr. Pinnok always answers all of my questions and has even encouraged my daughter to continue answering in Spanish since she is trying to learn the language. I am so thankful this place is so close to home. I for-see continuing my daughter's care here for a long time. Finally, she always gets a tiny prize toward the end of her visit and visits are on time and fast.

Today I had to take my son to get some teeth removed and we were greeted by the receptionist who…read morechecked us in immediately. The dental assistant was very patient and friendly with my son especially when he was having anxiety while wearing the laughing gas mask. She nicely explained to him what he needed to do to be safe and get through his procedure. The dentist came in and saw that my son was still a little nervous and she explained to him what she was going to do and helped him relax. The dentist performed the extraction in a timely manner and after everything was done she even offered him a popsicle. It wasn't a long process and everyone involved was courteous and professional. I liked how they worked with my son to get over his fears and provided everything we needed for a speedy recovery.

The staff seem really nice. The chairs the kids sit in have…read moreTV's showing movies on the ceiling so that is nice to keep to keep attention off the fact they are having teeth cleaned or worked on. They do have a open room with 4 chairs. Me personally, I don't like the open concept for sound and privacy reasons. The sounds of kids crying, the tools cleaning, the cartoons, the front desk conversations, I personally find it overwhelming. But the office is clean and the staff is nice. They take our insurance. They are upfront about costs and pricing.

I have been incredibly terrified of the dentist for decades, primarily because of trauma from…read moreprevious dental work and interactions. My husband visited this office first and was so pleased with the staff and service that he encouraged me to give it a try. I am so thankful I did! I have been to the office multiple times for various treatments, and each time, they have been gentle, explained the necessary work thoroughly, and never pressured me into procedures I couldn't afford or didn't need immediately. I have recommended this office to friends, and for the first time in over twenty years, I am no longer as scared to go to the dentist.

DO NOT GO TO MAGNOLIA DENTAL!! They are taking advantage of people, or at least my young college…read morekid, who doesn't really know better, and recommending dental work they absolutely do not need. This is at the Orlando, FL location near UCF with Dr Nguyen Nguyen My college age son missed his semi-annual cleaning at home, so I thought I did my research by finding a good dentist near UCF (who was rated well with our dental insurance no less), where he could just get his teeth cleaned and keep up to date, until his next visit with his usual dentist back home. I was informed in advance that as a new patient they would be taking full x-rays. WELL, my son called me immediately after the appointment, to tell me he was all done and checking out, and scheduling to get SEVEN cavities filled. What, Wait, Rewind!?!?! I told him to stop right there, do not schedule anything, and have those new x-rays emailed to us. So fast forward, his dentist at home squeezed him in when he was able to get home for an evaluation and review of the x- rays they took. His current dentist (who he has seen since his first tooth) had to take new x-rays because the ones provided by Magnolia were sub-par. And as I expected, he did not have even ONE cavity, and his dentist said he teeth looked exactly as his last appointment approximately 9 months ago. And fortunately, not only was his dentist was just happy to report that he had a clean bill of health, but he sent my son on his way without charging him a dime. I really couldn't believe it when my son said SEVEN cavities. That is insane! After I finish writing this review, I will be contacting my insurance company to let them know of the sub-standard service offered at this location by this dentist, and how I really feel like they are taking advantage of patients who are gullible and essentially scam them. To leave on a good note, my son did feel like the dental hygienist did a good job cleaning his teeth.

Easy scheduling, easy appointments with my 2 year old. Always taken care of and given sound advice.read more

Great Dentist, my kids love it! The office is very child friendly and Dr. Javier is very nice and…read morepatient with the kids.

Everything about this office is five stars! From Erin answering the phone and returning your calls,…read moreshe is the absolute goat! I called this morning with a little emergency for one of my children and she got the communication and photos back to the Dentist ASAP. She was absolutely amazing with me and spent the whole morning off and on the phone with me. When we got to the dentist later in the afternoon, Dr. Marcy is an absolute gem as well! The staff in there are all super kind and they have a little check out area that the kids absolutely love because they can pick out a little trinket. I will never go anywhere else until I absolutely have to! I love this office! They give off beach vibes in the lobby and play awesome movies while you wait AND when you are laying in the chair.

First time patient to this office and what a cute way to be greeted other than with a welcome sign…read morethat was personalized to include my children's names on it, awww. The office was efficient with bringing up back for our appt time, gentle with my kids and even had a little play area and movie for them to enjoy if they got antsy. Definitely family friendly practice and we look forward to continued dental care with this office.

1. The appointment was 2 months out. 2. Changed my…read moreappointment from 8:30 to 8:15 without my ok. Mind you the website says they open at 8:30! 3.They canceled my appointment and didn't cal. complete waste of time will NEVER book with them again.

This office is a complete disgrace. Do not be fooled by the fake positive reviews. We scheduled my…read moreson's appointment SIX MONTHS ago, and after waiting all that time, they canceled on us not once, not twice, but three times. Today they had the audacity to call me while I was already driving there -- just 30 minutes before the appointment -- to cancel again. I took time off work for this, and they clearly couldn't care less. The clinic manager, Bruna, was shockingly rude. Instead of apologizing or offering any solution, she dismissed me, refused to help, and literally said she was hanging up. That's their idea of "patient care." This place is unprofessional, unreliable, and downright disrespectful. They waste your time, they don't care about your children, and they treat parents like garbage. If you value your sanity, avoid this office at all costs.

They have been amazing. I have taken my son here for the past 3 years. My sister takes her kids…read morehere too. Great, trustworthy staff. Finding a good dentist can be hard. I have witnessed times where dentists will lie and say a child has cavities when they don't. This place doesn't do that. A friend came here for a second opinion after hearing that her child had some cavities and this place let her know that she didn't have any.

I've been coming here for over 4 years now and I highly recommend. Dr. Taylor and his staff are…read morekind, efficient and caring. They are always quick to take you back to the office if you arrive on time. They also have flexible appointment scheduling. They don't do unnecessary treatment and are patient with my children. Dr. Taylor respects my request and never questions my parenting requests when it comes to the specific treatment of my children. My children enjoy going to their dentist and do not fear their cleaning appointments.

I've been a patient for over a year. My friend who recommended a dentist here has already fired…read morethem for shady billing practices - and now I see why! I have had my cleaning scheduled for 6 months, which is typically fully covered as prophylactic. I just happened to see something on Facebook that they no longer are in network for Delta Dental - so I called to check how much my responsibility would be! Not only was I never notified by the office that I would now be out of network - but they ignored my request for information for 6 weeks. When I called back two days before my cleaning - turns out my "free" cleaning will now be around $300. So no - I will find an in network dentist - but thanks for delaying my cleaning probably ~3 months it will take to get in someplace new.

I came here making with my daughters. I liked the office and the front desk. the dentist kept…read morerecommending my to remove my wisdom tooth. not only did he remove my last one but didn't get xray he had a hard time with it and took longer then he had before. the nose was worse since he had to use a different drill. I ended up losing my hearing on my right ear. when I got a second opinion dentist said he would not have touched the tooth since I was awake since to was close to a nerve. Not only that but with my daughter spacers for braces they did it there then suggested me to a ortho to remove some teeth. dentist never recalled what step we were in after he told me a different treatment plan each time for length. believe with my daughter nought and teeth he should have sent me to a specialist from the beginning. instead of wasted time and amount of money I spent.

Our whole family has been going there since 2007 when they opened in Waterford. They have done…read moreseveral different services on our family and have always been caring professional, and thoughtful with their treatment plans. I've never felt upsold to services that were unnecessary or felt pressured to do something. We've had several dental implants, extractions, and other procedures. Even some emergency procedures (on Christmas Eve) where they have gone out of their way to make sure I was getting the best care regardless of insurance coverage. Office staff is also great they always make sure we're satisfied and remind us of our upcoming appointments, potential fees, etc.

PATIENT BEWARE.... As a first-time patient, I genuinely felt…read morethat they attempted to upsell dental services to both me and my insurance company. They recommended an extensive list of procedures, despite the fact that I've maintained regular dental visits and cleanings. Unfortunately, my longtime dentist of many years had just retired, so I was seeking a new provider at the time. Now... this happened: On the morning of Friday, 10/10, around 10 AM, I received a text and voicemail reminding me of an appointment scheduled for Monday, 10/13 at 8 AM. Apparently, this appointment was set six months ago during my initial visit. I had no recollection of it, and there had been no prior reminders until just then. Unfortunately, due to the extremely short notice, I was unable to attend. I called and left a voicemail to explain. Then, at 6:29 AM on Monday morning, I received a text stating that a $50 fee applies to missed, rescheduled, or canceled appointments with less than 48 business hours' notice. Here's the problem: Their reminder was sent less than 24 business hours before the appointment--and to make matters worse, the office is closed on Fridays, giving me even less of an opportunity to respond during business hours. How is it fair to penalize patients for late cancellations when the reminder system is so flawed? I find it unacceptable to be charged for a missed appointment under these circumstances. Patients deserve timely reminders and fair notice, especially when fees are involved. Oh, but they were very QUICK to send me a bill via Email! I wish I could give ZERO Stars

Dr. B and his staff were my saving grace today! I broke a tooth last night and called my dentist…read moretoday for help but was sent to voicemail for over an hour and never received a call back. I found this office on Yelp and took a chance. When I called they were so friendly and happy to see me. They saw me within moments of arriving and prepared my tooth for a temporary crown. The dentist and dental assistant were both professional and very considerate of me and how I was doing through the entire procedure. My family and I will now be permanent patients of this practice. I recommend it to anyone!

I've been going to this dentist for a few years. The staff is really friendly from the front desk…read moreto the dentist. Everyone is very kind. Each technician easily helps put me at ease prior to my appointment. She also remembers a little bit of information about me which I appreciate. I've seen both dentists that go here and they have great bedside manner. The wait time does seem to vary anywhere from about 10 to 20 minutes. They do seem to be a pretty busy office. However they do a very thorough job so I do recommend their services. I only come here for cleaning so I can't speak on other services.