I just wanted to thanks the store assistant manager Fernando for help me out, he went far and…read morebeyond expectations to help me find the parts I needed for my vehicle, he have a good customer service quality work ethics, THANK YOU !! FERNANDO!!!!

julio, helped me out we had a bad break problem and this man went right to work helping us out. If…read moreyou ever come here always ask for Julio. once again Julio your an absolute G

Got all my parts! Best customer service ever. Worked with me and we got all the parts we needed.read more

Top notch auto recycling facility. Great customer service and parts were exactly as noted. Look…read moreforward to doing business with them again. Nice to see another small family owned business doing well.

outstanding service... very friendly and helpful staff... a…read morebusiness that operates with real integrity!

Great people and great customer service. Very well organized. It is easy to see that the customer…read moreis their priority.

This place sucks, if u wanna wait forever To be taking care…read moreof you have come to the right place! I will never step a foot into that S*#T hole ever again...Do yourself a favor drive a couple of minutes down the road and go to napa, it took them less than 15 secs to acknowledge me

If you like wasting your time shop here. The staff for the most part is horrible. They know nothing…read moreabout cars and are incapable of answering any questions. Also I did notice none of the staff was wearing a mask.

call to ask about a part, get put on hold for 15 minutes, soneone answers asking how they can help…read moreme, then say be right back and get put back on hold for another 15. Hung up and called back. When i originally called, i had the part number on the screen, but because they took so long, the web page refreshed, and would t come back up. Person i dealt with when i called back was rude off the bat. Onto it off, I a commercial account holder and this is the only store to give me any issues. I'll be filing a complaint with corporate on Monday

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Knowledgeable people, good inventory, reasonable prices…read more What else do you need to know?

I bought my engine oil at this place. When i returned a few days later with my recycled oil they…read moretold me they don't accept used oil. Something doesn't sit right with me with an auto part store does not accept your used oil for proper recycling. Are all Napa stores like this? Certainly won't be coming back to this one.

I was traveling into Coventry Ct. (from Dutchess County NY) to purchase a motorcycle when my truck…read morebroke down several miles from my destination. I attempted to "limp" my truck to where I needed to go in the hopes that I can deal with it there and not on the roadside. That clearly wasn't happening as it felt as if my wheel was close to coming off. I was unable to safely steer my vehicle at this point so I decided I need to stop immediately. As luck would have it, I was about to stop and across the street was the only auto repair shop I seen during my several mile drive on the shoulder. I went inside and was greeted by a really nice secretary who I explained my problem to. During my cry for help, a man came from the back of the office and quickly offered to take a look at my truck while advising me that he couldn't get my truck fixed that day because they were already booked up for the day. I was willing to take whatever help offered to me so I obliged. This man who I later identified as the shop owner and that I must add was well dressed with slacks and a button up shirt, got on his hands and knees and attempted to identify the problem. He then lifted my truck up with a floor jack and determined the exact issue of a bad hub/bearing assembly. Again, he advised me that he couldn't help me any further and I would have to leave the truck overnight. That wasn't an option for me and I was only one mile from the motorcycle I traveled all this way to buy. I thanked him for his time and told him I'll try to figure something else out. He kindly offered to let me remain in his parking lot to do so. After some time of getting nowhere with my insurance company's roadside assistance and without coming up with any other solution, I went back into the office to ask the secretary if she could recommend another reputable shop who can help me right away. Like the first time I went in, this same man came from the back as I was asking and offered to take my truck in right away once he received the parts. I'm not sure if he heard my desperation or frustration but this man pushed other already scheduled repairs to the side and also with a short staff that day. I am a complete stranger and from out of town. To me this was the most selfless act and sincerely compassionate towards my dilemma. I'm not even local so this wasn't a way to gain my business which is rare these days. So in my truck went! Now I'm trying to figure out how to still make this trip worth it and purchase this bike I came out here for. I was able to arrange for the person who was selling the bike to come drop it off at the repair shop and do the deal there which was another favor to ask of someone. The bike was dropped off to me while my truck was still on the lift being repaired. I now needed to figure out how to get it onto my truck. The owner of the shop even after all he's offered and done for me at this point, still continued to help me. Once my truck was finished, he and one of his techs came out with a motorcycle ramp and helped me load the bike up. This shop happened to have a motorcycle ramp! What are the odds?? I cannot express the gratitude I have for this business owner Tom Dubois, his wife and staff. They turned a bad situation into such a pleasant experience. I couldn't recommend them enough and I wish their shop was local to me. The people of that area are lucky to have a shop like this. I am in no way happy about breaking down. However, I am certainly happy I ended up at Dubois Automotive. I've dealt with many businesses and this is actually my first review i've ever written. I felt it necessary to share this story and give my opinion of this experience. I think this level of service will be hard to top. Many thanks again to Tom and his crew! My truck feels great now and I'm loving the new bike.

Great service. Very professional. Fixed my problem right away at a reasonable price. Seems family…read moreoriented and truly concerned about doing a good job.

The store hires people that know nothing about cars or trucks. Every time I go in there, there is 1…read moreor 2 workers at the counter, but I have noticed that there has been only 1 at the counter. I will start giving my business to another vendor because the service has gone to the dogs at this location. On 9/16/26 I went into O'Riley's for a Free Scan on my Nissan but the kid at the counter said he was too busy with customers and couldn't do it, but there was only 1 other person in the store. The sign on the front window says free Scans but I believe the kid had some underlying racial tendencies. I proceeded to ask him about a Service Engine Light on my Nissan, and he replied and said that the Nissan needed a Oil Change but he was completely wrong because the sticker on my Nissan notes that I have @ 3 thousand more miles before the next oil change. I will continue to shop online and save the hassle of dealing with kids that have no work ethics.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had the day off and was pleasantly surprised that the store was open at 7:30am. I needed new…read morewipers and Yen found what I needed and installed them for me. He was very helpful and courteous. Will definitely make this my go to store for future needs. Thank you Yen.

I big shout out to Tyler that helped me with my wiper blades. He was very helpful and even…read moreinstalled them for me. I will always go back there.