I went to Staples a couple times and I've always had a really good experience with this specific…read moreworker. Leesha is absolutely amazing. Every time I come in she is the only person upfront working as a cashier and an Amazon return returns. Today I witnessed her ask for help multiple times and no one came to help her. She was still quick and asked me about my day and my plans for the weekend. amazing customer service regardless of her being visibly stressed. there were at least 15 people in line for both. Give her a raise!!! Disappointed in staples. Proud of leesha.

At least one star for this kind employee 2018359. I did like the back to school deals and found…read morethe value good. My overall experience is a 0/5 stars because of the poor quality customer service, display of the store and lack of items for sale. I went in this store on a Sunday after looking at the new weekly offers hoping they'd be stocked up with what they advertised. When I arrived right when they opened, I asked the guy with dyed hair in the front and a mask on where I can find a specific item (post it dispenser) and he told me to go to aisle 2 where post its were. I would have appreciated if he actually took me to the item as he was not doing anything but standing there in the first place. I went to look for the post it dispenser only to be greeted with low stocked shelves and not the item I was looking for. I perused around the store and enjoyed adding items to my cart and then took a dispenser to the front cashier (2018359) he tried his best to help me get the post it dispenser I was looking for by looking at the SKU, showing they had it in stock and directed me to the person I already interacted with when I arrived. He walked me to the post its and I asked if he can look in the back. It took about 2-3 minutes and this employee walked right by me to the cashier 2018359 and delivered the post it dispenser. As a customer I would have appreciated if this employee connected with me more by bringing what I asked directly to me instead of acting like I was a bother or nonexistent. I also would have appreciated if this employee actually brought more than just my item out to add more to the shelves in case other customers like me wanted to buy it. This makes the customer experience AND the employee experience more enjoyable because it is efficient to make sure stock is out for customers to get. I surely hope this Staples is receptive to feedback and makes some positive improvements to make customers feel welcome with good interactions so customers want to come back to shop here.

Just an all around good spot with friendly, helpful employees…read more I'm kind of a regular there, but needed help today. The app showed they had a product in stock, but I struggled to find it. The manager walked me over, mentioning it's a popular item and that's sometimes online stock isn't accurate. Luckily they were in stock. I mentioned it was cheaper online and he said "No problem, we'll match it at the register." Stoked to find quick help who was quick to offer the better price. It's small things like this that keep me loyal to certain places.

I call to see if they have rental forms & "yes" they do!! Thanks so much & for answering the phone…read morequestion;)

This company over charges , bills for services not received !!!! this crap printer I leased…read moreshould be town away !!!! Prints several blank pages and charges for them , ask them to fix the issue and they charge for coming out to service the machine that they don't fix . Must be a scam I get overage charges for printing , funny thing is how do they know what I print since they don't return calls and never call to check the paper count ! When they do show up after I complain it's random not for days after I call and never with a appointment, last time they came in messed up my computer!!! My rep ( that's funny ) he has no clue about customer service , I actually do not believe this company has any good customer service , I would never recommend this company EVER

We have been doing business with Pacific Office Automation for quite a few years and are very…read moresatisfied with their products and service. When we have an emergency or need quick service they are always there in a very short time to get us up and running again. The variety of equipment they have gives us a choice so we can get the right equipment for the job. We recommend them very highly for any business or personal need for equipment, service, or technical problems.

Great shopping for hard to find office equipment and supplies. Locally owned Medford business…read more Great for legal forms and good service.

From the owner: We carry a complete line of office supplies and equipment along with drafting and engineering…read moresupplies.Many 'hard to find' products we have in stock or can order them from pen refills to accounting and filing supplies. We have been servicing Rogue River Valley businesses since 1964.

I had to get a new printer and had several backup cartridges for my old one. I order my ink from…read morePrintpal.com. With one call, they exchanged my old cartridges for cartridges for my new printer, NO hassles! Quality product and GREAT, friendly service. You may want to give them a try.

I had (had being the operative word here) used Printpal for 11+ years. On my last order I got…read morecartridges for my HP 8600 Officejet Pro. They did not function correctly. I called and talked to a woman on the phone. She was rude and condescending to me, said she had been doing this for 15 years and I had no idea what I was talking about. Well, I did a video which I posted to my YouTube account showing her just how wrong she was. I got the refund and then sent her an email asking if she even reviewed the video and to see that she was in fact wrong. That she discounted everything I told her, would not acknowledge anything. I told her that she owed me an apology. Do you think I got one from this entitled know-it-all? Nope, didn't really expect one either based on how she behaved. Here is a link to the video showing just how wrong she was. https://www.youtube.com/watch?v=VHQmjmplKDE&feature=youtu.be