The best, always professional, explains everything, take all my vehicles to Mike and his crewread more

Just relocated to Rockford and was referred to Powders by a coworker who has been taking their…read morevehicles there for over 20 years. Called on a Friday, spoke with the Owner, Mike. He was very kind and courteous and took time to listen. I brought in our van at 7am on Monday, when they first open and he took time to better understand the situation and promised a phone call follow up. About 845 he called to give me four options on how to fix it. I never felt pressured to handle it a certain way and it was obvious he is there to provide great customer service. I approved the work and had the van back at the end of the day. So far, so good. Price was fair for the amount of work that was done, and certainly beats anything you would pay at a dealer. Turns out I had some work done at a dealer back in June and they didn't catch something that Powders did. Very happy to have found a great shop this quickly upon arriving in Rockford.

This dealership is very sincere and genuinely nice ! They kept it real with the price and the car…read moreis a wonder to drive . No pushy sales pitch just excellent customer service I was in and out in an hour ! I bought a Lincoln and I would recommend this place to everyone looking for a no gimmick kind of place !

Danny was a pleasure to do business with. Straight to the point without any hassle. No surprise…read morefees! I would recommend anyone to do business with Forest City Motor Company.

I took my Cadillac CTS to Mike's after I started feeling every bump in my bicuspids! Turns out my…read moreair shocks were completely shot. They got me in right away, gave me a straightforward diagnosis, a fair estimate, and had everything fixed in just a day and a half. The difference is night and day - my car feels brand new again, SO SMOOTH! The team at Mike's are true professionals! Skilled, honest, and genuinely nice people who clearly care about doing the job right. I highly recommend them to anyone looking for a skilled team of trustworthy mechanics!

Hi, everybody this place is a joke.I'm bringing my car.Keep my car in garage for a year.Never fixed…read morethe problem.Charge me $600 dollars for replacing spark plugs stupid shithole, place!!

We have been taking our cars there for over 20 years. I know times have changed but when we had…read moreover $2,000 worth of work done recently, and paid with a debit card, they charged us $40.00 to use it. After informing them that that was Illegal because we used our debit card and NOT a credit card, he went into the back, came out with two twenties, threw them at me, and said "Don't come back". You should take that up with your card processor and not your loyal, long term customers. And no, I would not recommend.

I have been bringing my car to Ellis since I moved to Rockford 10 years ago. I have nothing but…read moregreat experience with them! They are fair priced and have my car done in a reasonable time frame.

I am new to Rockford and researched for an auto maintenance home for our family's five cars…read more Kurt's is the bomb.com!!! Went in with tire issues. The staff on 'the lube side' made my day. Polite, informative, took time to educate me on the fine points regarding tires. They even fixed my squeaky door and vacumed my rugs! They did not take advantage of me, a more mature and uninformed woman. I came out so pleased and blessed to have chosen Kurt's! The new home for ALL things auto! THE BEST! Big thanks, Alex and Victor.....

Another shop messed up our vehicle and we called Kurts to see what they were able to do in order to…read morefix the problem. They were able to get us in quickly and at a fair price to get the vehicle up and running.

Bought my vehicle in for service and Milton was very honest and upfront about the repair and cost…read more I recommend my family and friends to bring their vehicle here for any transmission needs knowing they will get a fair price and quality service.

The customer service was excellent! My transmission was shot and they replaced it in two days. My…read morecar has ran perfect ever since. I highly recommend Cooks!

My car broke down and the owner took it in and put it up on the lift to check it out. The motor…read moreneeded to be replaced and there were other major issues that needed to be addressed. Dave, the owner (who was also short handed because one of his guys had Covid), took out so much of his own time fighting for me against my warranty company, who sucks ass by the way, to get them to pay for the repairs. They declined it. Sipe's didn't charge me a dime. They even kept my car on there lot until I found a place to put it. I have never met these guys before, I am new in town. It's hard to find nice people now a days . It seems like when you're struggling nobody cares, I can honestly say that's not the case here. Truly good people.

I have taken both of my cars here. They are very honest, they make sure to explain the issues, and…read morethe best way to fix the problem. Lastly they stand behind their work. Keep up the excellent work!!!!!!!

I don't give bad reviews without giving a shop a chance to make things right. I've given Wick…read moreAutomotive a couple of chances, after spending $8200.00 to have the engine re-sealed on my Cadillac Deville, with a Northstar V-8. There is a permanent fix to the dreaded Northstar leaking problem. Wick is one of the few shops in the Tri-State area, that does that work. So, on February 18, 2026, I drove 90 miles to have them do the work. They also replaced the coolant pump. When I picked up the car on April 23, 2026, (More than 2 months in the shop), the check engine light was on. The check engine light was NOT on when I brought the car in. They replaced an Oxygen sensor (add $62.00 to the bill). It didn't fix the car. (Nor, did they refund the $62.00). After driving 90 miles back home, I got a low coolant message on the dash. the coolant level had dropped. I called Jason, & was told that it was probably an "Air Pocket" in the cooling system, & to add coolant. I'm sorry, but after spending $8200.00, HOW IS THIS "My problem"??? You don't release the car until it's RIGHT!!! I brought the car back on August 12, 2026 because it was misfiring badly. The spark plug wells had filled with oil, causing the ignition coils to short to ground, (essentially killing the spark). The spark plug well seals were NOT replaced, which is part of replacing the valve cover gaskets part of the $8200.00 job they were paid to do! They told me I needed new ignition coils, & said my valve covers were "warped". They also replaced the coolant pump, a second time, because they said it was leaking. At this point, I'd had enough. My ignition coils are brand new. This is the part, where I divulge the fact that I'm a retired Cadillac technician, & can tell they're blowing smoke up my *ss! They said they'll fix it "JUST THIS ONE TIME"! (Only fair, since they didn't fix it the first time!!!!) To add insult to injury, the mechanic wanted to charge me $20 for gas (Road testing). I was 3 months without my car, & the gas I burned driving back & forth for a COMEBACK that never should've happened, is a LOT more than $20!!!! I gave them a couple of opportunities to make this right. The final "nail in the coffin" I picked up the car, & there was a gash in my leather heated steering wheel, & grease on the inside A-pillar!! this car has been kept meticulously clean, I is my pride & joy. They chose the "LOW road" & basically asked me to "Not come back", saying there are other TECHNET shops, much closer to me. Well gentlemen, I WON'T be back! A shop has to be pretty bad, to earn a bad review from me. I would recommend avoiding Wick Automotive. To wick Automotive, as a technician myself, I can only say: "Integrity is the one thing, that NOBODY can take from you". (You have to GIVE that away!).