I really wanted to give these guys a good review, and initially I thought they deserve only one star for their installation of security cameras around my house.
I'll begin with the good: they were enthusiastic and very responsive to my inquiries--giving me some good information and making promises which they later did not keep.
The problems started when they couldn't finish the project (installing 7 cameras, monitor and hub) within their promised 1day. Despite not completing the project, they insisted on full payment--to which I only agreed to pay 90%.
When they returned the next day, they couldn't get the monitor in our room to display the camera views. They also did not get the phone notifications to work. They also said that the system would take a photo whenever it was triggered by movement--nope. I reluctantly paid the balance anyway as they said the company would help me later. I can't believe how gullible I was.
Later after a rainstorm, the camera cables came loose and to their credit, somebody else came by to fix it. However, the next time it happened--they wouldn't even reply me.
I later realized how poor their workmanship was when I noticed that chunks of my wall had broken off when they installed the camera above the front door.
I paid over 2K for the system and the cameras work but there's no notifications, the tv monitor doesn't work and the LTS app is clunky and not user friendly. So fair warning to anyone considering hiring these guys. read more