I spoke to Clarence who identified himself not as the owner but as the manager (more on that…read morelater). The initial Red Flag was during the conversation I mentioned the need for certain documentation from him to go forward (Basically licensing information, and Insurance Information) as asking for a Certificate of Insurance (COI) is INDUSTRY STANDARD for a move like this. I received IMMEDIATE Push Back and was told that I didnt need said information and that I could get his licensing and bonding information from LARA (Michigan Licensing And Regulatory Affaris) which I did: [Federal License: They hold a valid federal license under USDOT #2303845] and their other license [They are registered as a domestic profit corporation in Michigan (ID: 800705051)] What i couldn't get is Bonding and or the COI ...which i need to protect ny inventory and myself from damage, and or loss. As I said this is Industry standard. I explained this to Clarence and was told that I would recieve that information at a later time after further discussions. Fast forward I talked to Clarence yesterday to confirm that he would recieve an inventory list by no later than close of Business today 5/8/2026 !! He's assured me at the time of our last phone call that that was suitable. We stayed late into the evening yesterday creating an itemized inventory list for Clarence.....only to be told today that he couldn't do it because he has another big move scheduled for "The Government" i dont know how true this is but I find it highly suspicious that 1) he did t call this morning to let us know that he couldn't complete the move which most assuredly could be the case......but in the name of professionalism and the time we have spent on the phone wouldn't it be standard to let us know? Secondly in MY OPINION I think he didnt like the verbiage that was used in the inventory email j. That it specifically asked again for the COI, and ending information as is STANDARD in this business. in our first conversation he told me that he had never been asked for that type of information before and I explained to him at that point, that when doing business with multi million dollar businesses you have to do everything right, he then went kn to tell me how many rich people from the lions and mentioned doing a move for the Taubman estate etc....which is fine but asking for a COI is standard......I feel as if Clarence is operating without being Bonded or without the proper insurance to protect not only the belongings of my company but of anybody he is moving. Again this is my opinion based off of my conversations with him and his subversive responses. He may very well have these very important documents and insurance im not saying that he doesn't what I am saying is that people need to be careful. He has cause me to lose valuable time. I did however call another moving company who gave me without question the documents that I asked for and I am looking forward to this move albeit at a higher price than expected. I would simply like to remind Mr. Clarence (Still dont know why he didnt identify himself as the owner instead of making it appear as he was someone else employed there) thay doing good business is paramount to being g considered great in the business world I own a Mortage company and a Real Estate Brokerage the referrals alone could have netted you a an upwards of six additional figures a year... but you moved Mr. Taubman so maybe you didnt need the business we could have thrown your way. People be very careful and cross all "T's" and dot all "I's" Time was wasted here and after reading the reviews on here and on Google as well as further research I now understand why MY Response to His Response: Sir at NO TIME, ot ONCE, have said anything Negative about YOU or Your Business what I did HONESTLY and EFFECTIVELY was communicate my experience with your business. What I did attempt to do is offer some of what I hoped would be deemed as valuable feed back from one Black Business owner to another. As far as me claiming to be a CEO I never stated that; What I DID say was that I am a success bussineman. As far as me being a disgruntled ex or former employee... sir I can surely attest to you that we do not know each other nor have we ever met outside of the few conversations that we had. What I can tell you is this: I tried to use this as a learning experience for you,your business and for the consumer who doesn't think about things like insurance that movers are supposed to have when moving their belongings personal or professional and what amount of liability is covered in the case of property being damaged, lost or stolen and how to protect themselves as well as trying to help you with the refinement of your communication skills. I felt that I was obligated as a black professional to make sure I did my due diligence to help you better yourself and your business as others have done for me jn the same context

And one more thing---as to threatening some 'white man who I don't know'...... Clarence Joe Nelson…read moreinappropriately involved his 'friend' indicating that his 'friend' was going to charge me $2300 for delivering my medical property that had NEVER been placed in climate controlled storage. Clarence Joe Nelson lied on his 'friend' who had no involvement and who I trust runs a reputable business. Unsure why Clarence Joe Nelson has to specify his friend's race as that should not be an issue in friendship, in business or in the world in general. As importantly, friends should not tell lies on friends. Clarence Joe Nelson, you know your 'friend' did not say what you alleged he said. Respect that man and keep his good name out of your bad mouth. Update--same day! I'm so glad that Clarence Joe Nelson is now confessing all of his lies. Perhaps he is not a hopeless case??? As long as he was overcharging me, being a bully and just outright lying while doing a money grab each month, there was no problem. Clarence Joe Nelson has written a lot that can be distracting and a bit humorous. The fact is that he was paid for a job, did it improperly and lied about it. At no time did he have permission to leave my property in a moving truck. Perhaps this is special service for friends and family? It seems he's told so many lies that he's believing them himself. Rather than resolving this matter, he digs his heels deeper into the mire of his own creation, all while attempting to sully the good name of those he 'loves'. What CJN is driven by is avarice, false pride, and an unhallowed disregard for the truth and righteous behavior. He awakens to spew lies from his mouth and to manipulate and bully anyone who he can--especially if you happen to be a woman. Doing what is right and just is a foreign concept to him. It shouldn't be, because he was taught better. I know he was. He has chosen to secure himself in a house of lies that is impervious only to the truth. Yes, I am a doctor as CJN keeps emphatically stating. However, my area of expertise is not in diagnosing those with serious mental challenges. As Clarence Joe Nelson continues to post in this format, certainly several diagnoses for which I really think he needs to seek treatment do come to mind. I chuckle when thinking that the last time I encountered anyone who could match Clarence Joe Nelson in lying was when I was in I was in 8th grade. Perhaps CJN is still there mentally. Update 10/08/2025: For each lie Clarence Joe Nelson (CJN) and Top Notch posts, I'll post the truth. Move date--7/2023. I've posted a pix of a text from CJN (dated 9/02/2025) confessing that he has kept my medical items in his truck--not in storage. As indicated, I paid 710/month for one year then a minimum of $1000/mo for 13 months up thru 7/2025 only to find out CJN lied about having my items in storage. We are in agreement on one matter--he should feel stupid because stupid is as stupid does. When a business owner has the audacity to cheat a customer and then attempt to disparage their reputation, that's a really, really stupid move. Update 10/07/2025: Unfortunately this issue has not been resolved, but has deteriorated. My personal and professional property is now being held hostage and the owner, Clarence Joe Nelson, is making threats of taking some unreasonable action against me although he is 100% in the wrong and admitted he did not fulfill the contract---I've got proof if anyone is interested. Freedom of information is a good thing. I'm gagged at the fact that at the time of my move, I rewarded the owner with a hefty $$$ tip. He deserves the 2025 "SHAME ON YOU AWARD"! Requested packing up my medical office and home items and storage of all items in a climate controlled environment. The home packing went well. The office pack up was unsupervised and many items were left. I had to hire another mover to pack and store the remaining items. I've been paying a hefty price over the past 24 months to store my items, only to have the owner of Top Notch, Clarence Joe Nelson, disclose to me that he never off loaded my medical office equipment into storage, but has kept them on his moving truck all this time. That is a Bottom Rung thing for a business to do!!! If anyone is interested, I've got receipts of every payment I've made and text messages from the owner admitting that my items have not been properly stored. This is so DISTRESSING. Patricia Coleman, MD

Quality Care Movers moved my furniture on September 9 I paid 577 to move and when I say furniture…read morethey also moved my washer and dryer my washer is not even a year old and I have not had any problems with it and it's also a whirl pool when I went to use it after the move it was broken I called the repair man from Kenmore they told me five parts were broken inside the washer so I called Quality Care and told them they said I needed a receipt so I sent them the receipt and I showed them the boxes from the repair company and they going to tell me that m washer had to be broken before it cost me 450 to get itfixed and they text me and told me that the state only requires them to pay sixty cents per pound and they won't answer my call please do not use there service

I have used this moving company twice and they are A-ok! In my book. They show up on time and do a…read moregreat job at wrapping up your items so they are safe !

I called and spoke with the gentleman that runs this company by the name of Mo. After explaining…read morethe situation this man prioritized my needs and came to visually see the situation immediately. The next day he arranged services and he and his team came to the home. This company was professional, polite, worked quickly removing multiple items from 3 sheds and the home and yard. They quickly removed all of the items, including bags, boxes, extremely heavy and oversided items and completed it in record time. After they removed more than 1 foot deep of small and large items from the shed they also swept and left the space and yard in prestine condition. I strongly recommend this team for any small or large job and the price was amazingly fair and affordable. Thank you Sir, greatly appreciated.

10 Stars. Joel and Green Knight are absolutely outstanding. I called with an emergency need and he…read moretook the job, stayed with it, came after hours, and put his attention and personal touch to everything. A few random unforseen issues came up and he handled them with quiet patience and never lost sight of the end result. I would recommend them to anyone.

After reading the reviews for Balance Detroit Moving Co. I reached out and spoke to Sarah, who was…read moreso nice and understanding. I scheduled a move and Sarah accommodated my last minute scheduling. Sarah sent the POWER TEAM of Demetrius and Demetrio, whom I have affectionately nicknamed The DOUBLE D's (LOL). Demetrius and Demetrio arrived slightly early and ready to go to work! I had most of my things already packed in storage containers on wheels and few other things in boxes. Demetrius and Demetrio moved my items from the house to the deck off the backyard onto the truck and they were prepared with all the equipment necessary (ramps, bumper pads, etc) to make the move smooth, efficient and to prevent damage to my things. These two moved so quickly, I was amazed and couldn't pack my remaining things fast enough! They were willing to wait for me to pack or they offered to take my things as is but I had them take what was already packed. We met at my storage unit which on this day was surprisingly packed with people and other moving companies moving in. Demetrius and Demetrio engaged with the other movers and all were respectful to them during our move. Demetrius and Demetrio packed my unit as requested and they packed and stacked EVERYTHING SO VERY NEATLY and with care for my items. EVERYTHING was totally organized! Nothing could have gone any smoother than this move! The price value to book my last minute move was very good for me and I tipped them both as EVERYONE should do with professional movers such as these two. When I returned back to the house, it wasn't until the packed items had been moved that I realized how much MORE packing I still needed to do, so I text Sarah to schedule a FINAL move for 2 days later and I specifically requested Demetrius and Demetrio (The Double D's). Even on such short notice, Sarah made it happen and scheduled me. Again, Demetrius and Demetrio showed up on time even during a rain storm with high winds...ready to work and help me move all my things out. Again, they both setup my items in the house to move quickly during this rain storm and by the time they finished setup, the storm stopped and they moved everything out. I shed tears of HAPPINESS at how clean and empty it was in there when they were done. After they moved those items into storage, I again tipped them both because they were worth it! I am definitely recommending Balance Detroit Moving Company and the POWER TEAM - (The Double D's) Demetrius and Demetrio!!

The communication from the beginning and to completion was awesome…read more Darius n Terry were professional n helpful in the process. I was referred to this company n I also recommend them. Thank you

Best Movers I've ever hired. I will be using them if and whenever I move again. Jake and his…read moreco-worker were so helpful and professional. No damage to any of my property. They were super-efficient. Hard-working. Were there exactly when they were supposed to be, on time. It took them less than four hours to move something that took my previous movers over six hours to move. Their prices are so reasonable. They don't do any of the fast-talking hidden fees that other moving company's do. Pricing is very straightforward and affordable. I highly recommend them.

If I could give a negative zero stars (-0), I would…read more You may see duplicates of this review showing three stars. That is an error. My review is a zero star. I hired this company on 8/13/25, and the experience was awful from start to finish. They were scheduled for 9 AM but didn't arrive until after 10. The original quote was $379 for the first two hours with two movers and $169 for each additional hour (spoke with John). Without asking me, they decided to bring a third mover, which raised the rate to $515 for the first two hours and $239 for each additional hour. Jake assured me this would save money because the move would go faster, but instead, it dragged on for seven hours just to move some furniture and boxes. To make things worse, Jake didn't even have a proper receipt--he reused an old one and scribbled over it. During the move, they dropped my couch off the truck and broke both front legs. Jake admitted it, saying, "Well, that happens. I'll come back and fix it." We paid in full immediately (they also charge extra for credit card payments), but as of 9/19/25, the couch is still broken and Jake has never come back. This company is unprofessional, careless, and dishonest. Use them at your own risk.

I had to think long and hard about writing this review because I grew up with the philosophy "if…read moreyou don't have anything nice to say - then don't say anything at all". That being said - I don't want others to fall into the trap I did. My experience was similar to the many other voices here on yelp. I was provided with an "estimated hours time" to complete my move . . . everything in the house was packed and ready to load. Three men showed up late. One young guy was on his phone every time I walked outside to check progress on loading. A completely rude man kept asking to use my bathroom and then informed me I was out of toilet paper and did I have more. Needless to say I had a clogged toilet. They took more than twice the anticipated time to load the truck and behaved outrageously when I said I didn't have enough cash to pay them (since I planned for half the time). The man wanted to stay (alone) in my empty house while I went to the bank to get money. What kind of legitimate business demands payment in cash?! But the real reason I am writing this review is because most of what I loaded into the truck went into storage for a year. I just moved again and was able to unpack my things......crushed storage boxes, soo many broken items I can't even count, damaged furniture AND my very expensive commercial sized treadmill is broken. The day of the move I watched the bathroom idiot try to pick up the console by himself and as I was beginning to say, "don't....." - he dropped it upside down on my concrete drive. I was hopeful that since it was wrapped in foam and moving blankets it would be safe - but I should have known better. When I called the owner he started swearing at me and insisting everything was my fault and his men told him I was "difficult". Don't trust this man/company with your possessions! The clowns he hires to do the moving are unprofessional, rude, lazy and don't give a poo about how they treat your items.

Had a very smooth and professional communication with the owner, John. And got quoted for a more…read morethan reasonable price for my move. The move itself went way smoother than I anticipated. My crew, Derek and Justin were extremely efficient and communicative. They always asked me where and how I would like to have the things unloaded and placed, and were very respectful of my apartment. Ended up finishing everything and more than what I have asked for to unload in less than the quoted 2 hours! Would definitely consider using them again if needed to move. In a word: Don't sweat, leave it to the Big Guys!

support staff appeared to be very accommodating with a last minute appointment request. My…read moreappointment was confirmed for 8am, and the 2 movers arrived at 8:40am. During the walk through the movers were assuring that it would be a seamless move. The movers began to slow down after an hour, and a marijuana smoke break. Suddenly after that another $300 was tacked on for extra hours. Luckily nothing was broken.

We hired three movers for two and a half hours to move some of our belongings out of a storage unit…read moreand into our new house. Beforehand, they worked with us to find a time and budget that met our needs. On the day of the move, they arrived on time and were friendly, organized, and efficient. They were also proactive, honored our priorities, and handled our furniture with care. I would certainly hire them to assist with our next move.