I have reported a serious door issue in my apartment building since August. The door does not close…read moreor seal properly and presents security, heating, and fire safety concerns. Management installed a temporary lock in August that did not fix the problem and, nearly six months later, no permanent repair or replacement has been completed. I followed up multiple times, including a formal written notice citing applicable safety and habitability requirements. Despite acknowledgments, no timeline or resolution has been provided. The issue has been consistently redirected rather than addressed. This experience reflects poor follow-through and a lack of effective property management. I would not recommend based on responsiveness or attention to tenant safety.

They are not good, can be very slow to non response to homeowners concerns, calls, emails etc., but…read morevery quick to fine you! $100.00 If you are considering buying in Dutchgate, do your research on this management company because you might want to look elsewhere.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

We loved working with Jeff! He is very familiar with all of Long Island real estate. I think a…read moreunique aspect he brings is being very knowledgeable about what makes a home a good investment and focusing on what is going to make a home a good fit for you. Interpersonally he's incredibly friendly and caring. Would recommend!

Jeff is simply the best. Not only is he an excellent highly experienced realtor He's also a great…read moreperson. Jeff is a true professional and it was a pleasure doing business with him.

I don't recommend. Barrier beach is the worst management company I ever dealt with. Didn't respond…read morein a timely matter never pick up and his representatives never knew anything.

Horrible company Jamie Shaw is unresponsive, unprofessional and arrogant…read more.. Read there reviews before you choose a company .

I own a co-op in this building. In August 2025, my bathroom was damaged by a water leak from the…read moreunit above due to old building pipes. While the building did bring in a plumber, the repair caused additional damage to my brand-new bathroom, leaving me without a ceiling. Four months later, there is still no resolution. I've been met with vague responses, missed timelines, and long stretches of silence. Once the immediate leak was stopped, management effectively disappeared. Old buildings have problems--but competent property management takes responsibility and follows through. This management does not.

The absolute worst ! Management is useless . No one responds to any concerns. There is no way of…read moregetting past the idiots to deal with a supervisor who represents lihtc . Not Einsidler they block you!! My health has been severely affected due to my frustration

Kimmy and staff are excellent. Trusting and professional. Will recommend to friends and family.read more

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

I spoke to the owner Marsha about my desire to downsize from my five bedroom home to only a two…read moreBedroom place because I am planning to be a Snowbird one day after the pandemic and she told me how wonderful her place is and how it would be perfect for me. I was only brought to her yelp account because we have other business dealings...and I saw her very poor yelp reviews stating how rude she is in 6 of her yelp reviews and I had began to see that for myself. After reading that she was not only rude to me but rude to so many other people in her business, I have decided not to use her company and I would suggest you look at her reviews before you decide to choose her business. There are so many other businesses like hers that have perfect reviews and I will be moving into one of them with my downsizing on Long Island. Thank God I saw her reviews before I actually became one of her clients.

Do not ever use this company. If you are considering it, make sure you meet personally the owner…read moreMarsha of Grant Management Services. You will instantly change your mind and see for yourself not to deal with them. She is the most unprofessional, nasty, and horrible person. She has no empathy at all. It is obvious that she hates what she does and hates life in general. There are many other better services out there where the owners are professional and make you feel comfortable. If you talk with the tenants, as we did, you will hear how unhappy they are in dealing with her. This is the wrong business for her to be in, but I can't even think of any business that her rude personality would be a fit for.

I had a very disappointing experience with TRC Management, particularly with Dave Soren and Brian…read moreTopper. It is clear that they are more focused on deflecting responsibility than actually providing solutions. After I made them aware of an issue in the building they immediately dismissed me, in a very condescending way, instead of addressing the issue meaningfully. They come across as a lot of talk but no action, showing little interest in the properties they manage. From my experience, they do the bare minimum required--just enough to save money and increase their own profit--without any real investment in quality or care for tenants and property owners. Be careful if you're considering working with TRC Management. I would strongly recommend seeking a different property management company.

Brian Topper's statements are completely false. Brian Topper…read morecharged me fines that are not contracted in my proprietary lease agreement (breach), for a "washing machine" that he and his staff did not see. He didn't even ask to see it before charging the fines. He failed to write that his staff had invaded my peace to find the "machine" that I was fined thousands for. They didn't see it any where, so now he claims I'm hiding a "huge washer dyer". "Difficult to gain access?" Brian Topper meant to write that TRC makes a "leak is good reason to evict people" impossible to repair. All management companies that I been with, before TRC, found the problems and help fix it on the same day. I allowed his staff into my apartment on 4 occasions. So the other 2 times, I had a death in the family and a medical appointment. TRC actually stated that my situations were "refusals to cooperate". Why does TRC need so many visits to fix one leak? TRC says nothing and takes pictures. TRC refuses to repair the "leak" for 3 years. "Mr. Strong objects to enforcing the house rules that apply to him and is often quick to anger."- Brian Topper meant to write that I, "Mr. Strong", objects to adding house rules that targets individuals for vendettas, that was literally verbalize. I think the lawyer forgot that I sent an email about the subject of Board's power for vendettas, and that owners have rights to object and voice opinions. Maybe Mr. Topper should be honest and say "some people shouldn't have rights." TRC says the pictures that I posted came from seeping water but doesn't need repair. Would you be anger if you pay your bills and you're refused repairs? TRC thinks it's funny to harass people. TRC has no respect for the by laws or the proprietary lease agreement in my coop. The staff stuff is a horror and they withheld video evidence from me that would had people charged with crimes. If you have TRC, read all your contracts and find a good lawyer. The weapon is "breach of quiet enjoyment".