I spoke to the owner Marsha about my desire to downsize from my five bedroom home to only a two Bedroom place because I am planning to be a Snowbird one day after the pandemic and she told me how wonderful her place is and how it would be perfect for me. I was only brought to her yelp account because we have other business dealings...and I saw her very poor yelp reviews stating how rude she is in 6 of her yelp reviews and I had began to see that for myself. After reading that she was not only rude to me but rude to so many other people in her business, I have decided not to use her company and I would suggest you look at her reviews before you decide to choose her business. There are so many other businesses like hers that have perfect reviews and I will be moving into one of them with my downsizing on Long Island. Thank God I saw her reviews before I actually became one of her clients. read more

Do not ever use this company. If you are considering it, make sure you meet personally the owner Marsha of Grant Management Services. You will instantly change your mind and see for yourself not to deal with them. She is the most unprofessional, nasty, and horrible person. She has no empathy at all. It is obvious that she hates what she does and hates life in general. There are many other better services out there where the owners are professional and make you feel comfortable. If you talk with the tenants, as we did, you will hear how unhappy they are in dealing with her. This is the wrong business for her to be in, but I can't even think of any business that her rude personality would be a fit for. read more

I just finished writing a "glowing" review of a moving company - 10 stars, but unfortunately, I can't do the same for Marsha Grant and Grant Management Services. Having lived at the same condo community for over 30 years managed by several management companies during that period, without question the worst are the current managers, Grant Management Services. During the past few years, I have called Grant numerous times and left messages since no one that answers the phone is capable of handling a problem, they need to get the correct person to call you back - 90% of the time, no one from Grant ever returns a call and never are they helpful in resolving a problem - their response is "..we are just messengers.." If your day is going along fine, but you want to be abused, asked to speak with Marsha Grant, one of the most obnoxious and downright nasty people I have come across. It's beyond belief she has any clients if she treats everyone the same way I was treated by her and her staff when I visited her office recently. Did I forget to mention incompetent? That would be the most appropriate single word to describe the entire Grant Management Services team. If your condo, or building is considering Grant Management Services-God help you. read more

The enthusiasm, communication skills and professional demeanor with Marsha Grant and her staff at Grant Management Services is an asset to our community. I have found Grant Management Services to be reliable, hard working and conscientious and look very forward to working with them in the future. I highly recommend using Grant Management Services read more

Grant Management (and Marsha Grant specifically) have made such an amazing difference in our building. Would highly recommend them to family and friends. read more

After failing to complete a number of projects, and constant arguing with the board, we made a move to end our contract. Not only did Marsha take payment directly out of our accounts before relinquishing control - that we specifically told her not to - she also refused to perform services for the period of time for which she took payment. Once she found out we no longer wished to work with her, she acted vindictively, and made getting the proper paperwork and documents from her very difficult. If you decide to work with Marsha, tread cautiously. She's a shark, and when she's on your side, that can be a good thing, but it can be terrible when she's not. Keep good records of everything, and if you have a way, have her send a copy of every file and piece of paperwork she touches. You may not get the records later on. read more

This morning we woke up to no running water anywhere in the apartment. I have a newborn and need to mix formula with WATER so I called Marsha Grant directly. Rather than a courteous response that she will look into it, or better yet a simple explaination that work is being done on the water system, she instead asks if I own or rent the apartment. Since I rent, her response instead was "you have to call your landlord I've told you a million times!" Actually Marsha Grant, I shouldn't have to. As the owner of this awful company you have a responsibility to the residents with regard to their safety and basic rights as tenets of the building you manage. You shouldn't have the water turned off during a weekday morning WITHOUT prior notice when people have to get ready for work etc., and if we call you because it's an emergency and water is required to feed my child, then I deserve a response. read more

I would not recommend using this company. We used Marsha Grant Management and now deeply regret it. Marsha is very rude - we spent more time arguing with her than getting things done. After we gave her notice that we were ending the contract, she stopped paying our bills and doing any work for us even though she was still being paid. Her bookkeeping of our accounts was a total shambles. We had to spend time and money to figure out what money was received and where it was spent. Horrible experience. read more