Roslyn Gardens is a wonderful place to live. Well maintained, friendly neighbors, beautiful…read moregrounds. I have loved living there.

Management is non-existent. You'll have to put in the legwork to do THEIR job by continually…read morecalling to follow up on issues. When I first moved in, management was great! They accommodated working people, they were prompt and attentive. You'd actually see them walking the property, there was a face to the voice over the phone. However, in the last 5-6 years there have been at least 3 "property managers" who do anything but manage (ie: dying trees that are collapsing, with falling branches; "management" waits until something happens to address the issue. Painting the unit doors white (from maroon), against beige siding--gross aesthetic. Allowing large, LARGE dogs when initially this was a "no dogs" property, then changed over to "service pets", then "under 35 lbs"....now it's a free for all with dogs urinating and pooping right outside my window, and maybe yours too if you choose to live here. Allowing share holders to dispose "political" polarizing flags in their windows). Where's the "managing" of the property? I don't even know what the last 3 "managers" looked like, which shows how non existent they are. The groundskeepers and maintenance staff are very good -- Einsidler should save a couple of bucks and get rid of the "property manager" and just keep the maintenance people.

Amber is extremely responsive and knowledgeable in the Real Estate process. She understands the…read moreimportance of what needs to be done for the deal to execute smoothly and informed me on all the areas I need to be aware of. I am confident in her abilities and feel comfortable in allowing her to lead successful negotiations.

Spot on, the best in the business. Their knowledge and expertise made the selling process run…read moresmoothly and swiftly. No "fluff" no games, strictly business. Treated us with the utmost kindness! We cannot thank them enough! Great team! Highly recommend.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Recent Experience At The Chalet - BEWARE! Background: My wife and I are senior citizens and native…read moreNew Yorkers. We relocated back to Long Island to be near family in our Senior Years 9/15/24. We met with the building manager, who gave us a tour of the building and the available 2 BR/2 bath apartment (which we subsequently leased). At no time during the "tour" did she mention major construction was underway in the apartment directly above ours. After moving in, we were immediately subjected to the loudest construction noise i've heard outside of NYC construction sites. We're talking major reconstruction of wood flooring, which sounded like someone was hacking the floor with sledgehammers. The noise continued daily from our move-in date until the present day (2 months later), with no end in sight. I am an insurance adjuster, and work remotely, so during my conversations with clients, some of them asked if I was working in a salt mine. That's just the beginning - last week, I discovered a mouse roaming around my office. I was able to trap it, and then reported it to the "property manager", who send 2 maintenance men up to set mouse traps. Unfortunately, they caught another mouse the next day. So, we insisted they send an exterminator up to resolve the issue. He did patch several holes where the mice were entering (which should have been done before we moved it), but that didn't solve the issue, as we found 2 more mice in over the next week. To date, the issue has not been resolved. The final straw was today, Tuesday, 11/5, when I walked out of the apartment to take a walk and noticed the strong aroma of smoke. I went down to the lobby, and sure enough, there were fire engines and ambulances in the lot. Yep, a fire had broken out in the laundry room. But, the fire alarms in the building never sounded! So, if I hadn't happened to leave my apartment at 1:00 p.m. I never would have known there was a fire 1 floor below our apartment. No staff or maintenance reps ever knocked on any doors to alert residents. And there are a lot of elderly residents in the building. Summary: If you intend to rent an apartment at The Chalet, be prepared for in attentive management, dangerous living conditions, and a general lack of concern for residents

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

I rented 2 different locations from them in Port Washington…read moreand they were a great company to work with and rent from!!!

I rented a home from Ressa for eight years and I have never had such a professional landlord. Rob…read moreMayer the Manager is just incredible. He would always call back promptly whenever I had a problem and would get the proper service needed to my home promptly. The office staff was always helpful and friendly. Stephanie thank you for all your help over the years. If you need a place to rent in Port Washington you should check them out. I was very happy living in a Ressa home.

I have known Maria for a few years and she is one of the most knowledgeable real estate Brokers I…read morehave ever worked with. Her background and education are fine tuned to specifically being the highest level of service to both her local AND International clientele. If the "Gold Coast" is where your real estate investment is focused Maria Babaev is uniquely prepared to be THE resounding choice to achieve your real estate directive. - Masha Halpern

From the owner: Maria Babaev is the elite broker representing luxury properties on the North Shore of Long Island…read more She brings a refreshing perspective to the business of residential real estate. Her many years working on Wall Street, along with the impressive network of clients she has cultivated, both locally and abroad, has enabled Maria to represent unique Gold Coast estates and bring buyers and sellers of luxury properties together.

Milbrook Properties does not care about the tenants. I've lived in a building that they own for…read moreyears in The Bronx and I want to move out. The building is cleaned very little. Tenants can smoke weed inside the building which I find disrespectful and rude. They don't give heat at night like they supposed to and on the coldest days of the year there is no heat at all. My apartment has been mouse invested several times. The people that work for Milbrook properties are not the nicest. I have roaches and waterbugss in my apartment. The water that comes out the bathroom tub is sometimes is brown. The walls in the apartments look terrible.

nasty people who dont care about tenants' needs. i moved out. mice, roaches, water leaks!read more

We are an HDFC, which means we own our own Apartments and hired HSC as a managing agent to assist…read morein the daily functions of running a co-op. We have a Board in place and all decisions are "supposed" to go through us. I say this because some of the HSC buildings are owned by them. All was great in the beginning when we had to fire our previous management co for a myriad of reasons. Josh Koppel was attentive and sprouting how he would take of everything, and how the previous mgmt co "should not mess with him". The transition was pretty much stress-free. We received monthly maintenance bills, they provided excellent, concise statements and I say that because this simple function was severely lacking at, our previous Mgmt Co. They referred porters, accountants, vendors, and a Lawyer, all of which we interviewed and hired. All seem to be going great until it wasn't. They would fail when it came to needing assistance in our storefront renters, problems with shareholder issues, finding solutions to building problems, loss in income, and answering calls and emails. All were met with rudeness, lies, and lack of attention. All is good if your building is making money and they don't have to do anything. There is so much grift and nepotism at HSC, it will make your head spin. I was warned before hiring them, "Josh Koppell likes to take over". I wasn't sure what that meant but I sure do now. He has to profit off every vendor and outsources almost every function so you end up paying several different entities in addition to their monthly fee, which was very inexpensive on the face. They sabotaged us. Offered no assistance during the pandemic where they continued to get paid and just watched us fall with losing so much in rental income. They try to divide and create riffs amongst board members- they like the ones that are silent and don't ask questions. They refuse to answer questions regarding finances and remove us from their "Master Plans" from which they profit off. I should add, almost every vendor is his relative, including those that are on his "Master Plans". Myra, the building Manager, should not go unmentioned either. She lies and her only job is to serve her boss. It's a joke that she is Manager.

Worst management company I've dealt with…read more Since HSC Management took over, the building has gone downhill fast. Ongoing elevator problems, essential services and amenities being taken offline, unresolved pest issues, and inconsistent heat have all become part of daily life. Communication is poor with no updates. Debra kaplan is a snake who avoids responsibility and is extremely rude to tenants on the phone. For the amount of rent being charged, this level of management is unacceptable. If you're considering a building run by HSC Management, proceed with caution.

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

Kimmy did a regular cleaning plus a much needed oven cleaning. She was a great communicator,…read morearrived on time, did an amazing job, and now the house (including our previously gross oven) is now sparkling. Best cleaning job I've seen in NYC.