Stellar management left the entire 90 apartments without hot water for nearly a month. 311 gave…read morethem fines, yet they didn't care enough to expedite or even communicate about repairs. When emails were sent about repairs for the leak in my bathroom, they were ignored and even if I had hot water, I wouldn't have been able to use my bathroom anyways. I've had to seek private legal counsel, and go through NYC housing court and others to attempt to get any help. Avoid any properties being managed by them, as they don't seem to care enough to do anything but collect your rent.

Professional staff with quick maintenance responses--often within 24 hours--and buildings are…read morewell-maintained, clean and safe.

Amazing experience working with Cole Washington on finding a new place in downtown Manhattan!…read more I was in a time crunch and Cole went the extra mile to get the deal done in record time and over the holidays. Infinitely appreciative of his efforts and would highly recommend his services for finding a new apartment. Cole will get the job done!

Cole Washington was absolutely amazing! He made the apartment search so easy and stress-free from…read morestart to finish. He was always responsive, knowledgeable, and genuinely cared about helping me find the perfect place. I couldn't be happier with the experience and would recommend Cole to anyone looking for an apartment. Thank you for making the process so seamless!

Jay and his group made the inherently difficult process of applying for an apartment way more…read morebearable. A couple things that stood out to me: first, their response time was super quick and the emails and calls we had were thorough and not rushed. Jay and I talked on the phone several times, and he was super reasonable about his requests and only wanted to help us as best as he could. Second, the credit check was done through an actual portal, which felt way more secure. Overall, a super positive experience.

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

Georges and Nicole were always reliably responsive, knowledgeable about the market and super…read morehelpful in our buying process. This is the second time we've used them and would highly recommend!

Nicole helped us navigate thru a very competitive NYC studio rental. So glad we had her assistance…read moreand guidance.

Drew Grombala was the agent I had the pleasure of dealing with from Dallien. After having seen 20…read moreapartments in 4 weeks in New York I have seen it all and met with many different agents good and bad. Drew was one of the small handful that restore faith in the process. He was professional, personable, genuine and demonstrated an interest in my needs as a renter which was nice. I can higly recommend Drew's approach and I have already passed his information on to some friends who are looking for a place.

All too often we manage to take time to complain about someone or a service provided either…read morepersonally or via various Websites where many readers can be affected before making a decision to use a company or Realtor such as Dallien Realty simply based on possible negative reviews. After working with Carmen Giordano, our comments are quite the opposite of negative and we are pleased to write regarding the unbelievable positive experiences we had while working with her. We had answered an ad that Carmen had posted on Craigslist for an apartment located in Forest Hills. She contacted us so quickly after sending our email responding to that classified ad that we were shocked. Unfortunately, the apartment in that ad ended up not as appealing enough for us to see it. Carmen was very easy to talk with, so we had explained a situation with a different Realtor about an apartment we liked but another Realtor made an appointment to meet us and never showed. Since Carmen was so kind, we had asked her to find out if this apartment was a multiple listing that she could get access. To our surprise, she already knew everything about this apartment because she had recently rented it. But, she informed us that the recent renters broke their lease and it is available again. The asking rent was an issue for us because of our budget. She made an offer to the landlord but he said no therefore, we also said no and moved on totally disappointed. She then sent a few listings of other available apartments in the area within our price range but none of these appealed to us. We asked Carmen to keep us posted if any other apartments become available as we continued our search with other Realtor's. She said we could call her anytime and if we see something interesting that she is local and can show apartments anytime even if at 10PM in the evening. We thanked her and kept on looking. A week had passed since our last contact with her and after having plenty of disappointment upon disappointment with other Realtor's we decided to give Carmen a call. It was late on a Sunday afternoon when we called asking her if one of the apartments she had sent in the email was available for us to see because we were in the area looking with other Realtor's at that time. She said yes and met us at the building that had an available apartment shortly after we spoke. We didn't care for the layout of the apartment and were disappointed. However, remembering our conversations about the other apartment, she mentioned that it was still available but the rent hasn't been reduced because she already checked before we met that day. We then decided to go and see the apartment again, this time with Carmen. Giving it more thought, we told her that if the price isn't negotiable that we would accept the asking price. Then before leaving Forest Hills that same Sunday evening, she took the time to show us the local areas and suggested nice places for good food, going way above and beyond her responsibilities. Carmen was scheduled to leave for vacation the following day but promised that she would continue working for us to get into the apartment. Being true to her word, she was in contact with us daily trying to work with this landlord who was very slow in accepting us as tenants due to other situations he had keeping him preoccupied. Patiently, she called, emailed and text during her entire vacation time. This was totally unexpected and greatly appreciated. After signing the lease, she followed up with us that evening to make sure everything with the apartment was to our satisfaction. We had some issues and explained that it had not been painted as promised, but with her help working with the landlord, the next day it was painted. She offered her assistance moving forward should we need it for any other possible issues or questions we may have with the apartment. It was nice knowing that the Realtor / Customer relationship didn't end with Carmen (or Dallien Realty) once the lease was signed. After working with so many other Realtor's in Forrest Hills, only to be disappointed by nearly all of them, we were so happy to meet and work with Carmen because she does exactly what she says and consistently followed up during the entire process. Carmen assisted us with finding the perfect rental in Forest Hills and we consider her to be an asset for Dallien Realty. We will highly recommend Carmen to any one of our friends, family or co-workers that needs a trustworthy contact at a successful Realtor. We feel like we now have a friend in the business and will never hesitate to work with Carmen again in the future.

My experience working at Douglas Elliman has begun with a lovely friendly start. I am impressed by…read morethe scope and feeling tone of the company. I have received assistance from many professional brokers there. I already feel at home with special guidance from John Lawrence. He is an outstanding leader.

I would not recommend Brian Phillips at Douglas Elliman as a seller's agent -- working with him was…read morea nightmare from start to finish. Over the course of my apartment sale, it felt again and again like he was advocating for the buyer, not for me. I told him clearly and repeatedly that the sale was "as is," but he kept pushing back as though he didn't understand or simply chose to ignore me -- this same pattern ran through much of our interactions, with him just pushing and pushing. Communication was close to impossible. He told me four separate times over three weeks that he'd return my keys, and never did. Getting a status update was like pulling teeth -- at one point I had to ask the same question three days in a row before getting a response. When I raised these communication problems, he insisted there'd never been any issue, just ten days after telling me himself, "I'm not sure if we are on the same page." He also wasn't a reliable source of information. He reversed a confident statement about appraiser requirements within half an hour of making it. He called a smoke detector setup "sufficient," then reversed himself that same evening. He predicted a gas permit would take three weeks -- some of the delay was his recommended plumber's fault, but it still ran well past that estimate. He even claimed a pipe had "always" been outside the wall, which I know for a fact wasn't true. I fired him at one point over all this, but had to bring him back on since he was the agent who'd shown the unit to the buyer who ultimately purchased it. Shortly before closing, he pushed hard for a price reduction from $740,000 to $700,000 -- the deal eventually closed at $740,000 -- but he seemed to consistently argue for what the buyer wanted rather than holding firm on my behalf. If you're selling, I'd look elsewhere -- this was genuinely a horrible experience.

We worked with Showing agent Adrian provided exceptional service. Don't hesitate to call him.read more

Worked with Deborah Moghaddam from City Connections and I'm glad I did. Anyone who has ever sold a…read moreproperty before knows, it isn't easy (Truth be told, it's actually a nightmare). But Deborah handled everything. First of all, she worked to have the property listed in several public (and private) listings and naturally we found a few buyers right away. Of course they low-balled us. Nothing is more insulting when you're trying to sell something and someone low-balls you. Deborah always kept her cool. And not only that, she truly is a masterful negotiator. We went from a low ball offer to having one buyer offering WAY OVER MARKET VALUE! And Deborah handled everything, the building inspector, the showings, taking all of the pictures, the back and forth between the buyer for every single question they asked. You name it and she handled it. And when it came time to close the deal, Deborah was right there in the board room to make sure the buyers didn't try to pull a fast one. And anytime the buyer tried to renegoitate the already agreed upon terms, Deborah was elegant yet firm in reminding the buyers what the agreed upon terms were. It was a beautiful thing to see. 5 stars all the way. Seriously. If you're selling or buying a property, and you want someone who is hard working, knowledgeable, and 100% has your back...look no further than Deborah Moghaddam. AAAAAA++++++

I listed a property for rent at 160 W. 66th St, and Melissa Drake was fantastic! The tenant was…read morerelocating from CA and we needed a speedy approval and she went above and beyond the call of duty to make sure the application was perfect and that the tenant was approved in 72hrs! Great job by AKAM as usual! Carter

I hope to spare my community members from the horrific experience of renting or purchasing an…read moreapartment managed by AKAM. They have been a nightmare to work with from closing to present. It took me almost 2 months and an email from my lawyer to receive my move- in deposit. It took 2 months for them to apply the check I wrote at closing for the first month's maintenance, and to remove both the maintenance fee from the previous owner as well as the multiple recurrent late fees they were applying to my account, which had been paid in full in advance. Their "Management Executive" Melissa Pabon ignores emails and repeated voicemails for WEEKS, does not follow up when promised and readily admits she "forgot to call you back" "I was supposed to send the information the engineer requested and forgot" Then weeks later, after hours (9pm and lated) she will call you more than once and text you from a personal number expecting access to your apartment at 10 am the next day. Inists she cannot provide even 24 hours notice due to "the urgent nature" of the issue you reported 6 months prior. MONTHS. Melissa Pabon also provides contradictory information- see attached screenshots for one example regarding smoke detectors. Additionally AKAM ignores both building bylaws and city and state law regarding permitting, licensing of professionals (e.g unlicensed plumbers, unpermitted major construction, failure to address infestations) Spare yourself, if you see AKAM, keep looking!!