Good costumer service the some bowling lanes were bad the bowling ball return was broken overall decently clean place didn't smell bad.

Have the right frame of mind when you go and it will all be ok! The lanes have chips of wood taken out of them, are not waxed well like other fancy lanes, it's expensive, the ball doesn't always get returned, the pins don't always get cleared out of the gutters, your ball might come back dirty or chipped, the house balls are very chipped, the pins don't always stack up right, the pins don't set up after a strike is bowled.... It is an old bowling alley on a touristy beach island. read more

terrible! went inside and asked for a lane, the worker told us we couldn't get one. Also the worker was mean the moment we started talking to him. the place smells like cigars and death. avoid if possible, go to any other bowling alley. read more

I don't understand the negative reviews. We went on a Saturday night, lane worked great, lots of good music and a very nice vibe. We had a blast! The chicken quesadillas are home made and delicious, best thing on the menu. read more

Anastasia Bowling Lanes - Bowling Near Me - Saint Augustine, Florida

We last visited Anastasia Bowl a couple of years ago thus our expectations weren't unrealistically high. With that said, there has to be a point at which a business owner has to see the writing on the wall and pull the plug. As the only patrons on a Sunday afternoon, we mistakenly thought we would get a lane in good working order. The ball return jammed on multiple occasions, balls stuck in the return, pins did not reset correctly and the house balls were ancient and badly chipped, like something out of a Flintstones cartoon. We paid for an hour and when our balls wouldn't return for the third time decided it was time to call it a day....after 30 minutes use of our purchased one hour. No offer to refund, just that "we'll make a note of it! I realize that maintaining old equipment is expensive and finding someone who still does it is not easy however, the prices are above both of the nearest bowling centers we frequent. This facility is well past its serviceable life read more

Anastasia Bowling Lanes - Bowling Near Me - Saint Augustine, Florida

Workers were rude, person who took our food order said that they hate when people do that when it's literally their job. Had to click the service button after every throw. The only somewhat kind person was an older lady at the counter. No bowling balls that will fit your fingers, definitely recommend bringing your own. Lanes uneven, had bought two games and left after our first one. read more

This place is truly the epitome of a bowling alley. The outside is honestly a bit scary, but I will say... it wasn't bad when we went inside. Theres 24 lanes which is a bit small, but didn't have a problem with it being busy midday on a Saturday. Probably not a chance I would order something from the snack bar. Also a bit unfortunate that the lanes had issues quite a few times in two games. There are two big redeeming qualities. One is the price. Found a Groupon for 2 people which was 20 dollars and included 2 games and shoe rental for each person. Also got to enjoy some pretty unhinged animations as pictured. Service was as good as it could be with the state of everything else. Final score 3.0 read more

Anastasia Bowling Lanes - Bowling Near Me - Saint Augustine, Florida

The male bartender gave me and my friend 3 jell-o shots without having my friends ID and just having mine, I proceeded to go back up there about 30 minutes later and have his GIRLFRIEND bartender give us an attitude saying it would not be okay to give it to us without both of our ID's as if her boyfriend didn't just do that. Realistically I wish I would have just went up there to get me another 3 with just my ID and give them to my friend, she is a 22 year old women with the capability to have any drinks she would please. My friend went back up the the girlfriend bartender with her ID in photo form and she denied us again requesting that the manager come over to us and let us it would not be okay for us to get anymore drinks. WE INFORMED THE MANAGER OF THE BOYFRIEND GIVING THEM TO US WITH NO ID NOT EVEN A PHOTO. The only thing that would have come of that would be the boyfriend getting in trouble with the police... This place is trash all together. Just want to add the medium drink is 5.25 cent with a FIVE DOLLAR refill charge. DO NOT GO HERE. read more

Terrible customer service . So they said they close all the lanes by 8:30 and sold the rest of the night until 10pm. Wow two stars for reviews. I get it and agree read more

Anastasia Bowling Lanes is where we decided to spend a few hours on a hot Saturday afternoon. From 5-8pm, you can reserve a lane for 2 hours for $59.99 for a total of 6 people. This includes the shoe rental. The center itself is outdated but it truly served the purpose of the day. For 2 hours we were able to unwind, laugh and enjoy family time together. We hadn't actually bowled in over 2 years I believe. So we really made the most of our time together. The staff here is both generous and friendly. They have a food court abs well as a full bar. There's also a small game area near the bathrooms. They center has 23 lanes. The bowling balls were difficult to gauge. They were all extremely heavy. At least Ayden was able to get an 8lb kiddy ball. He had so much fun. We'll visit them again in the future. read more

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Growing up in the area near here I would visit often enough to hang out with friends. Prices are fair. Minimal staff but I never really found my self needing much more than assistance at the front desk for shoes and renting a ball. Place smells a bit old and funky but honestly it has a kinda homey old school vibe that feels kinda nostalgic. Arcade is alright too. Never ate much of the food there but I don't remember really having a bad experience with the food but nothing remarkable either. read more

Talk about a throwback experience. I haven't been bowling in over 10 years. This place reminds me so much of every Midwest bowling alley I've been too. The automated scoring system is a nice innovation. Let's be honest, there's not much you need from a bowling alley. This place provides most of it. Service and shoe rental was efficient and smooth. I brought my own ball, but there seemed to be lots of balls available. They have lanes with bumpers for the younger crowd. They also have a contraption that allows a person with limited abilities to roll their ball down the lane. You move the device to the foul line, set the ball on the top and it rolls down the incline onto the lane. Very cool. Some minor things that could use updating are a less than reliable ball return (on our lane anyway), and the air hand dryers on the side of the ball holding unit didn't work. The balls always came back eventually, and drying your hands is not critical. They have leagues from what I can see when passing the sign on a regular basis. Kids bowl free, but there's a sign up process that I didn't investigate. It can be done at the desk but do it ahead of time to save the aggravation. read more

Anastasia Bowling Lanes - Foley going airborne - Bowling Near Me - Saint Augustine, Florida

worst bowling experience. the reviews are spot on. will never go back. ripped up shoes and 4 of us had to share one ball. read more

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Employees are horrible place is out dated it reseats my game when I'm trying to play can't even use a guard unless your 10 which is so stupid. Do not recommend read more

This place should be negative stars. The people here are rude as fuck and so unaccommodating. The people making the food had no gloves on. The woman at the front desk is the rudest person ever, who wouldn't help us at all when we needed a smaller sized ball for medical reasons. When we grabbed a ramp, she proceeded to announce over the intercom that we were not allowed to use that. I don't know who shit in her Cheerios, but she was the most unpleasant person I've ever met. I would never come back here ever again. read more

You would think after so many bad reviews they would hire some nicer people, or at least the older woman at the counter .wish I could give 0 stars. worst experience I've ever had at a bowling alley, woman at the front desk was nothing but rude and unhelpful. needed a smaller weight ball than 9 pounds for medical reasons and she would not comply. no customer service. paid $85 just to not be able to bowl, and no refund, would not even let me use ramp. balls are terrible, lanes are terrible. will never go here again and neither should you. read more

Take my advice, don't waste your time or money here. It is the most ghetto bowling alley I've ever been to and the staff is completely miserable. Lanes in terrible shape, ball returns held together with tape, shoes falling apart, balls with gashes all over them, leaks from the ceiling constantly, and unsanitary conditions. Maybe they'll start giving free tetanus shots as you leave? read more

Anastasia Bowling Lanes - Bowling Near Me - Saint Augustine, Florida

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just about everything there is in the worst possible condition, all around embarrassment of a bowling alley. If you live 5 minutes away it is totally worth it to drive to Jax for an actual fun experience read more

We had a fantastic time bowling!! Definitely a recommend!! We had so much fun, we hadn't bowled in 40 years!!

I would leave 0.5 star, this place is awful starting from the service and ending on the place itsef, starting with the service i called them asking about reservation which they answered they dont have it, which is fine, then i asked how many lines open which got answered with that they have 2-3 lanes open, going forward she told me that i could call them whenever i will be close to give us a lane earlier, which i called them 5 times, which 3 times they just hand up on me:)) The lanes fucked up, price is rely overpriced, do not recommend this place at all!!!! read more

Showed up at 630pm to get three lanes and found out they didn't have coffee or Red Bulls(no big deal). Told the lady at the counter we would be right back to get drinks and come back. As we were walking out they turned the open sign off and locked the door. We called on the way back at 645 and they said they decided to close early instead of 8pm. Looks like they just didn't want to stay open. Horrible customer attitude too. The girl looked put out that we even showed up to play. read more

They are the rudest most unprofessional bunch of employees I have EVER ENCOUNTERED !!!! The concession stand employee actually said F....You to me!!!! Equipment doesn't work, balls do not return!!! Find another lane!!!!! read more

If I could give them no stars , I 100% would. Save your money and let this company go out of business..... So let me explain myself..... we went to go bowling for my moms 55th birthday. She lives over there and we hadn't gone yet. Sooooo...... in we walk. First impression is good. Reminds me of the place my mom used to take me as kids. Few steps in..... you start to realize the AC doesn't work well and it's easily 80° inside with little to no air motion. Sooo you are like oh well there is a bar and food so it's fine we can just get some water... well THINK AGAIN.... We get to the counter pay for our lane 2 games and 2 shoes (2 shoe rentals because two of us had our own shoes) Well they assign us a lane and we go over (not super friendly at the register but it was fine) So we start looking for balls.... not only are their only options like 12lbs and higher they are all nasty. Dirty and old. I finally found one that wouldn't rip my fingers off and wasn't too chipped. We set up our bowling names and started. We are super thirsty now as it's 100° outside and 80° in here. We are sweating, like dripping. So time for water and beer and food right....? I get in line changing out my turn every 4th person so I can bowl in between waiting in line. Well after waiting 10 minutes in line, this lady at the bar tells me " they are closing the bar and food for a shift change." We are the only people in the ally with no food and no water, nothing..... so I ask of we can get water and she shook he head at me and said sorry. So I am annoyed. Dripping, hot, dehydrated.... they have vending machines but NOT ONE OF THEM works. So we literally had no other options beside to maybe drink from the bathroom sinks..... idk about you but I'm not doing that. So i go to the front counter and ask the lady why they are closing the bar and complain that we have no water. And she is baffled that someone told me they were closing the bar as that is not something they do. We asked for a refund on the second game as we were all obviously sweating and thirsty. IT WAS MY MOMS 55TH BIRTHDAY AND I COULDNT EVEN GET HER A CUP OF WATER. So the lady at the desk said to call Monday and I could get a refund but that she wasn't able to do it without her manager..... Can you guess how this went? So I call miss Denise and she immediately cuts me off and starts telling me "you paid for a prorated amount," and she can give us free game coupons..... Do you think I want to come back to this place? EVER? I couldn't even get water for my mom on her birthday. ABSOLUTELY NOT. She didn't once apologize for the inconvenience. She didn't do anything but yell at me. I worked customer service I am a people person. I was nice and she was super rude and hung up on my. I called back and the women who runs the desk was nicer and apologetic but doesn't change anything. Now I am fighting my credit card company to get my money back because this bowling ally refused to give it back even after telling us we could get a refund before we left the bowling ally that day. So in conclusions..... Dirty Mean Rude Low ball options. Oh I almost forgot the ball holders gets jammed and you have to slam another ball into that ball to get it out. Seems safe right? I am so upset about this. I was so excited to find another bowling ally and had such high hopes. I would NOT go to this bowling ally again if someone paid me. This place is dirty, gross, and in decline, and with a staff that doesn't care. read more

Absolutely horrible service! The place was completely empty when we came, which should've been a sign. The lady at the front desk told my group of 4 that we couldn't have two lanes even though they were empty. The prices are expensive compared to the quality of the services, there were maybe twenty balls out to use- all of them had cracks and finger grips missing. At the end of our bowling experience the front desk asked us to put our balls back which is not the usual expectations of a bowling alley. When we walked out we were told not to return, as if we would. DO NOT GO HERE!! Don't waste your money on shitty service. read more

This place has a policy that you have to be a child to use their 8# ball! Seems like a bowlers size no matter their age dictates the ball size! Sometimes we have to wait for assistance every third frame, which is all on the owner(s)! Staff is friendly but the owner(s) have allowed alley to become the worse in four counties! Sad for our community. read more

I never been to this kind of bowling place ever this place is really dirty,Unprofessional people renting shoes are all ripped off. I asked for another shoe pair she said all shoes are like this. their shoes is in very bad condition, too high for shoes and other charges as well. Not recommended this place to no one. read more

We bought a Groupon for the family for $22 for 2 games/4 people. We bowled one game and left - outdated, front employee couldn't get off her phone (FaceTiming her kid when we came in) - lane had several Issues (stuck pins/forgot to turn on our ball return/balls were hard to find as they had many old balls that had no weights/ had to ask for a light ball for my youngest/food/bev area not set up and employee was rude to husband when he went to get a drink (after 6pm) - lane kept giving random 1 pins when not even close to hitting. My 15 yr old wanted to do a ghost tour .... told him we had one with the bowling experience ‍ read more

It's a shame to write this review for me. I'm sure back in the day when the facility was new, it was the place to be. Unfortunately, it's now your stereotypical outdated alley. My group (20 year old adults) came due to a rainstorm cancelling previous plans. We had about 20 people total. Most places of business would be excited for the money that brings them. This was not the case. The older man working the counter seemed annoyed by our presence. He didn't as much as grin at anyone, and was cold. It was very off putting & noticeable . He proceeded to come up to us two separate times and put his hand on the shoulder of one of our guys getting on to him for a pin getting stuck (not his fault at all). He bowled into the gutter to get the pins to reset and that seemed to do the trick but he did not like that. Maybe he was just having a bad day but if you aren't going to put care into your building or care into your attitude then why would anyone bother to come? read more

their lanes are terrible during the day time and have no oil not even fun at all for a person trying to practice

This place was an absolute nightmare, I went with 3 of my buddies and we all have custom bowling shoes and balls and we were getting yelled at by one guy the whole night trying to bowl on the run down lanes! I would not recommend this place to anyone the pins went off sync half way through my game I hit a spare 4 times in one bracket so that's 1st bowl and then 5 more. There is also a weight limit for balls on how u look and my buddy that has a weak arm can't do heavy lifting and was told he has to use 12 lbs and above. Over all it was horrible and would not recommend this on my worst enemy. read more

Was told today when my 5 kids (ages 12 to 14) and myself went to pay for 2 lanes, so 3 people in one lane and 3 in the other , that it was against their rules for me to buy 2 lanes. I could ONLY BUY ONE LANE AND HAVE ALL 6 OF US PLAY ON THAT 1. VERY RUDE AND OVERWORKED OLD LADY! read more

Oh my! Paid $61 for 2 adults 1 child to bowl. First the shoes!!! $6.79 forva pair of shoes. The backs of both torn all the way thru would not stay on feet. 2nd pair no tongues. No size 7's. Third pair torn but stayed on. No balls. We shared with lane mates. Many lanes not working, overall not a good experience. Our grandson looked forward to it all week. We tried to make hest of it. read more

This place is awful. Lanes messed up several times and everything is EXTREMELY overpriced. Do not come here

Absolutely TERRIBLE Guy at the desk is a total jerk. Everything is broken and falling apart. Waste of money. Everything was dirty and owner didn't care for any customers during the day. Couldn't bother to get up out of his chair. Just wanted a fun activity but would never return or recommend read more

If you want upgraded, professional lanes - this probably isn't the right place. If you're coming to just have a good time and not taking it too seriously - you'll have a great time here. Monica (at the front counter) is lovely and very friendly. We'll be regulars read more

The lady behind the counter was pretty rude and not accommodating at all, she wouldn't let adults use the lighter balls and wouldn't let use the bumpers -she said they are only for kids. She wouldn't even let handicapped or elderly use them either in the lane next to us. read more

Good prices, good music and family friendly! My friends and I had an amazing time bowling here on the island

After reading the reviews I wasn't expecting much, but our experience was a lot of fun. The ladies behind the counter were very cordial and helpful. They were attentive to minor issues, like when a ball got stuck in the gutter. The atmosphere was clean and cheerful. We'll be back. read more

Do not go here. Power went out while we were bowling. Not a big deal, it was raining out. After they had everything up and running, our lane was still not working as everyone kept bowling at their own (working lanes). We told the lady at the counter about it and she assured us it would be back up in under 5 minutes. 20 minutes later we were still not working. We informed the lady at the counter that is was still not working to which she responded snappy and rude. I said it's fine that it's not working but could u move us to one of the working lanes next to us that were open? She was unable to move us to a new lane. After waiting 5 more mins we decided to just cut our loses and get a refunded. She was unable to refund us. We asked if we could get a IOU for a game and come back another time. She was unable to do that. The entire time spent talking to the lady was a waste of time. She was rude and unable to even talk to me about what was going on. Called Denice(?) and let me speak to her. Denice who I'm assuming is the manager or owner immediately was rude and argumentative for no reason. I cannot believe the poor level of customer service and just the straight up rude and unfriendly way we were treated here. Not to mention that everything is falling apart and held together by tape. We will not be returning. read more

not even 1star-Awful!!! Did not have balls light enough for older adults. would not accommodate by letting us use a kid's ball. Pretty sure this is a discriminatory practice... read more