5 stars We booked this company for a 3:00 AM pickup from…read moreLake Arrowhead to LAX with our family of 5, and they absolutely delivered. Simon, our driver and owner-operator, was outstanding. He navigated the early-morning mountain roads safely and smoothly, got us to the airport right on time, and made the whole ride comfortable and stress-free--exactly what you need when traveling with kids at that hour. The booking process was seamless too: we got an instant quote just minutes after submitting our request, and they sent a friendly confirmation the day before to ease any last-minute worries. Professional, reliable, safe, and genuinely great service all around. Simon and the company earned every one of our 5 stars--highly recommend for anyone needing dependable transportation to/from LAX, especially from mountain areas!

Very nice man.... However #1 the van is Done! Old. Painted…read moreWhite #2 All gauges state engine issues! #3 Inconsistent pricing responses when trying to confirm cost #4 And worst ... driver was falling asleep on return trip!! Thank heavens my wife kept on driver. Much better service provider out there. Nice man HARD PASS

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

AET helped make my birthday so special. From booking to the last door opened for me the process was…read moresmooth and enjoyable. Greg was professional, safe and made our group feel comfortable. The surprise birthday gift was just the perfect touch. Thank you AET.

Greg and co did a super job accommodating a last minute request. Very pleased with car,…read morecommunication and service.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

We've used Sunny's Transportation multiple times for rides between John Wayne Airport (SNA) and our…read morehotel in Anaheim, and they've been excellent every single time. The drivers are always on time, friendly, and professional, and the vehicles are spotless and comfortable. What really stands out is the level of care they show for my family. Rosie and Sanjay go above and beyond to ensure everyone is comfortable and everything runs smoothly, from pickup to drop-off. Communication is clear and prompt, and we always feel taken care of. It's such a relief to have a company we can count on when traveling. We'll continue to use Sunny's Transportation for all our Anaheim trips and highly recommend them to anyone looking for a reliable, family-friendly shuttle service!

Our chauffeur George was outstanding. He was at the airport when the plane landed and contacted us…read morewith the information on where to meet him after getting our luggage. He arrived within moments and immediately helped us get into the vehicle and loaded our baggage. Your car was immaculate and George got us to our destination safely. He is a superb driver. I highly recommend L A Private Car Service and especially George.

On time and very helpful Highly professional from start to…read morefinish Online verification with driver name Great cars

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

Excellent service and punctual, stocked with drinks and found us easily at the airport…read more .......................................................

Terrible communication. Shouldn't have to wait over 8 hours for a quote. My family has used them a…read morecouple times, so they referred me and this is what i got from them. My family and I will be using a different service. If you are in need of a quick quote don't use them.

Travel in style with Isaac! Connected with him to get my wife and daughter into LA for a concert,…read moreplus return. Both had nothing but great things to say about Isaac. Professional, prompt and courteous. Highly recommend over rideshare for trips into LA.

Highly recommend! Isaac is a great story teller, so funny and wise. He's a pretty good driver too!read more

Great experience with Vaz. We will be repeat customers, no doubt! He was professional, personable,…read moreprompt and the car was immaculate.

Do not hesitate to book your trips with LB Limousine. We booked black care service to and from LAX,…read moreand Patrick totally accommodated what turned into a complicated return promptly and got us out of LAX with virtually no waiting at all. Booking was no problem, reassuring confirmations, excellent communication, couldn't have asked for better service. We wanted the experience of an established service and not a random ride-share, and LB was not only competitive, but the best value. Comfortable, clean ride, consummately professional driver, and got to and from LAX restful and relaxed. LB, you are our go-to ride service!

Very professional. Steve caught attention over the phone as I was pricing different companies. He…read morehad charisma and you can tell he loves what he does! He was very detailed with information and planning and put us at ease as we were renting for 15 teenagers. There was a system glitch when completing the formal request but Steve went in and assisted on our behalf. It was a minor hiccup! The day of Maria was great, easy to work with and went along with the changes as there was a last minute ice cream stop. Bus was clean, smooth and made a formal high school dance easy on the parents! We will be back! Thank you!

Great service, great price and very professional! Party bus came right on time and picked up 25…read moreteens to chauffeur them to their HoCo dance. They graciously made an extra stop so the kids could pick up dinner and then got them to their dance and back home at the end of the night! Parents were at ease that their kids were in safe hands. Thank you so much!!